Overview

DoubleTree by Hilton New York - Times Square South

341 West 36th Street, New York, NY 10018, United States
+1 212 542 8990

S$ 274+

Overall guest ratings

7.4/10 Good
based on 2,901 reviews

Review highlights

  • 9.0
  • 8.4
  • 6.3
  • 5.7

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The DoubleTree by Hilton New York-Time Square South hotel offers modern accommodations in the heart of Midtown Manhattan, on 36th Street between Eighth and Ninth Avenues. We’re within walking distance of Times Square, Empire State Building, Madison Square Garden, Macy’s Herald Square and Penn Station. Our hotel is also convenient to La Guardia, JFK and Newark International Airports, Broadway, the Theatre District, Grand Central Station and more. Enjoy well-appointed, contemporary guestrooms with flat panel TVs, luxurious Sweet Dreams® bedding and complimentary high-speed Internet access. Our guests also enjoy use of hotel amenities such as a 24-hour Fitness Center, outdoor patio, laundry / valet services, pet-friendly accommodations, room service and onsite hotel dining. Join us for breakfast and dinner daily at Greenhouse 36 Restaurant. Start the day right with our extensive DoubleTree Breakfast buffet and end it with cocktails at Café 36 Lounge. Business travelers appreciate our convenient, Midtown Manhattan location as well as modern amenities. We have 1,600 square feet of flexible meeting space, including an Executive Boardroom that seats 10. A 24-hour Business Center, modern audio visual and connectivity solutions, HSIA, delicious catering options and our friendly, professional staff will ensure efficient, hassle-free business or social gatherings. When you stay with us, you’re in the middle of bustling, dynamic Midtown – convenient to all your favorite New York City attractions. Walk to Broadway, Jacob Javits Convention Center and Herald Square! Family fun awaits at Madame Tussaud’s and Ripley’s Believe It or Not at Times Square. Enjoy world-class shopping at Macy’s, Bergdorf Goodman, Tiffany’s, Saks Fifth Avenue, Barney’s and FAO Schwartz. Visit St. Patrick’s Cathedral, Rockefeller Center, Radio City Music Hall and the Museum of Modern Art (MoMA). Whether you travel to New York City for business or pleasure, our friendly hotel staff looks forward to welcoming you to Midtown Manhattan with our signature, warm DoubleTree chocolate chip cookie at check-in.

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    based on 2,912 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
    • 8.1 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      9.3 "93% were happy with the price."
      8.2 "82% enjoyed the snacks that were offered."
    • 7.7 "Internet works."
      7.1 "71% said the wifi quality was great."
      8.5 "85% thought it was a great value."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.3 "Average value."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.7 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.4 "56% had problems with the shower."
      1.9 "81% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      2.9 "71% were disappointed with the minibar."
      4.7 "53% were unsatisfied with the kitchenette."
    • 4.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the unstylish hotel."
      3.3 "67% criticized the plain hotel."
    • 4.2 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    7.6 Good
    based on 1,688 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.6 "Internet works."
      7.1 "71% said the wifi quality was great."
      8.4 "84% thought it was a great value."
    • 5.9 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.0 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      6.7 "67% said the view was so-so."
      6.9 "For only 69%, the tv was ok."
    • 4.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.2 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
      3.4 "66% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 757 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "Near to public transport, according to 97%."
    • 7.7 "Internet works."
      8.5 "85% thought it was a great value."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.0 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.3 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.6 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
    • 4.6 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      4.2 "58% had problems with the shower."
      2.1 "79% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      3.3 "67% were disappointed with the minibar."
      4.7 "53% were unsatisfied with the kitchenette."
    • 4.3 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    6.8 Good
    based on 145 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.3 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.9 "51% complained about the bathroom."
    • 4.5 "Vibe wasn't good."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.5 "85% complained about the elevator."
    • 3.8 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.2 "68% thought it was too noisy."
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    Overall rating

    7.4 Good
    based on 320 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.6 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 6.3 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.2 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      2.1 "79% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      4.5 "55% had problems with the shower."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 3.9 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      2.1 "79% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 3.8 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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