Recent reviews
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2.0
Cons: they charged me for a full tank of gas when I didn’t even use a quarter tank I picked a Jeep and wasn’t offered a Jeep. after service charges and taxes and every other thing they raped me for I paid double than what I was quoted
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10.0
Cons: Really good customer service for NYC.
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7.2
Pros: Drop off was fast and easy. Gentlemen who helped was very nice.
Cons: When someone makes a reservation would be nice to have warning that itll be an extra $250 just for a security deposit. Very high and almost wasnt able to rent vehicle because of this. Blindsiding people like that isnt very good.
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8.8
Cons: Easier pickup and drop off, thatsbmore an NYC issue though.
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10.0
Pros: The representative at the Alamo office in NY (743 Broadway) was super helpful, friendly and accommodating. I really appreciate their customer service. The return was easy at Alamo PHL. It was a good experience!
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6.8
Pros: The agent at the pick up was blunt and not very kind. No greetings. Staff at the drop off was opposite-- very kind.
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9.6
Pros: The pick up and the drop off were very fast, simple and easy.
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2.0
Pros: I was unable to cancel my reservation
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7.2
Pros: The pickup was great! Shelly was very kind and helpful, and great to talk to. I didn't feel rushed, and it felt like she was listening to me.
Cons: The dropoff was awful. It was after hours at 1 Congress Street at the Alamo downtown Boston. There were no signs mentioning what to do after hours, and nothing on the website. Please have the call center change their internal instructions to NINTH FLOOR, not 7th for afterhours dropoff.
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10.0
Pros: The woman who helped us at the rental car pick-up counter was exceptionally friendly. As was the man at the return who checked in our car.
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10.0
Pros: Staff friendly, efficient helpful !
Cons: Love the ford fushion hybrid car choice
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10.0
Pros: Friendly staff in NYC
Cons: Boston after hours drop off location was not well marked outside the parking structure or inside.
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10.0
Cons: Really good customer service for NYC.
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8.8
Cons: Easier pickup and drop off, thatsbmore an NYC issue though.
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10.0
Pros: The representative at the Alamo office in NY (743 Broadway) was super helpful, friendly and accommodating. I really appreciate their customer service. The return was easy at Alamo PHL. It was a good experience!
review from
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9.6
Pros: The pick up and the drop off were very fast, simple and easy.
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10.0
Pros: The woman who helped us at the rental car pick-up counter was exceptionally friendly. As was the man at the return who checked in our car.
review from
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10.0
Pros: Staff friendly, efficient helpful !
Cons: Love the ford fushion hybrid car choice
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10.0
Pros: Friendly staff in NYC
Cons: Boston after hours drop off location was not well marked outside the parking structure or inside.
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7.2
Pros: Drop off was fast and easy. Gentlemen who helped was very nice.
Cons: When someone makes a reservation would be nice to have warning that itll be an extra $250 just for a security deposit. Very high and almost wasnt able to rent vehicle because of this. Blindsiding people like that isnt very good.
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6.8
Pros: The agent at the pick up was blunt and not very kind. No greetings. Staff at the drop off was opposite-- very kind.
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7.2
Pros: The pickup was great! Shelly was very kind and helpful, and great to talk to. I didn't feel rushed, and it felt like she was listening to me.
Cons: The dropoff was awful. It was after hours at 1 Congress Street at the Alamo downtown Boston. There were no signs mentioning what to do after hours, and nothing on the website. Please have the call center change their internal instructions to NINTH FLOOR, not 7th for afterhours dropoff.
review from
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2.0
Cons: they charged me for a full tank of gas when I didn’t even use a quarter tank I picked a Jeep and wasn’t offered a Jeep. after service charges and taxes and every other thing they raped me for I paid double than what I was quoted
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2.0
Pros: I was unable to cancel my reservation
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