Good to know
|Distance to city centre||0.7 km|
|Distance to airport||3.5 km|
|"Spacious, cosy and clean rooms."||(in 18 reviews)|
|"Pleasant and helpful staff."||(in 25 reviews)|
|"Excellent location, very friendly and helpful staff."||(in 22 reviews)|
Time of year
Show reviews that mention
|city center||in 15 reviews|
|close to the main square||in 3 reviews|
|everywere||in 2 reviews|
|excellent staff||in 29 reviews|
|good breakfast||in 22 reviews|
|good location||in 30 reviews|
|internet speed||in 6 reviews|
|minutes of walking||in 9 reviews|
|olomouc||in 6 reviews|
|park and a plaza||in 2 reviews|
|room big||in 27 reviews|
|service good||in 6 reviews|
|shopping mall||in 9 reviews|
|ugly building||in 2 reviews|
It is not far from the downtown.
The equipment and appearance of the hotel (interior as well as exterior) does not correspond with a 4 star hotel. It looks more like two or maximum three stars. We were very disappointed with the whole stay and with the attitude of the staff. There was dirty green-brown water coming out from the water taps so we could not take a bath or shower! We asked the staff to fix the problem but we were told that they would not call for any maintenance as it was Saturday! Then we asked for some appropriate compensation as it is ridiculous not being able to take a shower due to dirty water in a 4 star hotel. The receptionist got on the phone with the manager and he denied. We were told that there is probably some problem with the waterworks which we verified was not true. Then we asked booking.com for help. The hotel told booking.com staff that we were offered another room which was not true. Even if it was true it would have not solved the problem as the dirty water was coming out of the water taps everywhere in the hotel, even in the lobby bathroom. Eventually booking.com credited us 20 EUR for the inconvenience which was fair but the hotel denied to provide any means of compensation. The hotel charges 200 CZK for parking per night even though you can park for free around the corner. All the bread baskets were empty when we came for the breakfast. The first bread arrived after more than 15 mins. There was annoying clicking noise all night long in the room. The neighborhood and appearance of the hotel is much worse than it looks on the pictures on the hotel web page or booking.com.
We arrived at 9.30. No food at all, even the bar closed at 10. Would it be difficult to have a combined reception - bar combo with some basic food options?
Excellent central location Very good breakfast Comfortable beds DVD player available in the room
No tea kettle in the room Most of TV channels were the Czech ones. Personally, I would appreciate a wider choice of German channels (currently available: only ARD and ZDF)
Conveniently located hotel in walking distance to historical center, nicely located next to park and with close shopping mall. Exceptionally friendly staff, good breakfast and spacious rooms.
Kindness and profesionalism of the staff
A stay at Alley places you in the heart of Olomouc, within a 10-minute walk of Neptune Fountain and St. Michael's Church. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
based on 736 reviews
Things to know
- Clean hotel facilities
- Comfortable beds
- Near city centre
- Accessible parking
Policies vary by room type and provider.
FAQs when booking at Alley
Where is Alley located?
Alley is located at Michalské Stromoradi 5, 0.7 km from the centre of Olomouc. St. Michael's Church is the closest landmark to Alley.
When is check-in time and check-out time at Alley?
Check-in time is 14:00 and check-out time is 12:00 at Alley.
Does Alley offer free Wi-Fi?
Yes, Alley offers free Wi-Fi.
Does Alley offer free parking?
No, Alley does not offer free parking.
Does Alley offer free airport shuttle service?
No, Alley does not offer free airport shuttle service.
How far is Alley from the airport?
Alley is 62.6 km from Ostrava Mosnov. Alley is 63.5 km from Brno Turany.
Can you bring pets to Alley?
Yes, Alley is a pet-friendly hotel.
Does Alley have a pool?
No, Alley does not have a pool on-site.
Reviews about Alley
Most popular landmarks
- St. Michael's Church 0.5 km
- Bezrucovy Sady 0.5 km
- Astronomical Clock 0.6 km
- Holy Trinity Column 0.6 km
- Olomouc Town Hall 0.6 km
- St. Moritz Church 0.8 km
|Ostrava Mosnov||62.6 km|
|Brno Turany||63.5 km|
|Brno hl.n.||64.3 km|