Overview

DoubleTree by Hilton Hotel at the Entrance to Universal Orlando

5780 Major Boulevard, Orlando, FL 32819, United States
+1 407 351 1000

S$ 150+

Overall guest ratings

7.8/10 Good
based on 3,384 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.2
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    Enjoy warm hospitality at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando, and let us welcome you with a warm, freshly baked chocolate chip cookie at check-in. We are within walking distance of Universal Studios Florida, Islands of Adventure and CityWalk. As a Universal Studios Orlando hotels partner, we are located at the entrance to Universal Orlando Resorts® and near popular attractions such as; The Mall at Millenia, Premium Outlets Orlando, SeaWorld® Orlando and Walt Disney® World Resorts Scheduled transportation is available to Universal Orlando® theme parks, SeaWorld Orlando®, Wet 'n Wild® and Aquatica via the Super Star Shuttle* Relax and refresh in an inviting guest room and enjoy complimentary high-speed internet and on-demand movies on a 32-inch flat-screen TV. Upgrade to one of our PURE allergy friendly rooms, ideal for those suffering from allergies or asthma. Choose from a variety of dining options at our Universal Orlando hotel, with 3 restaurants located on property. Start the day with a full breakfast buffet from Pompanos or have a light lunch at Palm Court Deli. Savor burgers and other American favorites in our Carnival Restaurant. Unwind after a long day of sightseeing with your favorite drink and happy hour specials in Spritz Lobby Bar Do business in the self-service business center and hold conventions, receptions and special celebrations in 60, 000 sq. ft. of flexible meeting space

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 3,384 reviews
    • 10.0 "Wonderful beach."
    • 9.4 "Excellent wellness & sports facilities."
      7.7 "top-notch fitness area, thought 77%."
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      7.9 "Easily accessible by car, said 79%."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.3 "83% were happy with the shuttle service."
      8.0 "80% thought the service was very professional."
      7.4 "74% were happy with the room service."
      7.9 "79% were impressed by the valet service."
      9.4 "94% found the restaurant service to be one of the best."
      7.5 "75% said the concierge service was amazing."
      10.0 "100% were impressed by the laundry service."
    • 6.5 "Food is average."
      5.5 "55% thought the dining experience was appropriate."
    • 6.2 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.8 "Bar is ok."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 1,488 reviews
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.4 "84% were happy with the shuttle service."
      7.8 "78% were happy with the room service."
    • 8.0 "Pool is good."
    • 6.4 "Food is average."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Bar is ok."
    • 4.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
      4.4 "56% were unsatisfied with the kitchenette."
      4.3 "57% were disappointed with the minibar."
    • 4.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 1,590 reviews
    • 8.6 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% were happy with the shuttle service."
      8.0 "80% thought the service was very professional."
      7.0 "70% were happy with the room service."
    • 6.8 "Food is average."
    • 6.4 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 6.1 "Bar is ok."
    • 5.6 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
      6.9 "69% thought it was adequately priced."
    • 4.7 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      1.9 "For 81%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      2.4 "76% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      4.6 "54% were unsatisfied with the kitchenette."
    • 3.5 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    based on 101 reviews
    • 8.5 "Great service."
    • 8.4 "Location is great."
    • 6.1 "Food is average."
    • 5.9 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Average comfort."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Average amenities."
    • 3.6 "Vibe wasn't good."
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    Overall rating

    7.9 Good
    based on 203 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.3 "Food is average."
    • 6.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Average amenities."
    • 5.1 "Average value."
    • 3.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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