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|Distance to city centre||4.1 km|
|Nearest airport||Bari Palese|
|Distance to airport||106.6 km|
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Not a 5 star for sure
Quiet and relaxing
The hotel was split in two with the 5star not really having any facilities. We could not even get a drink after dinner so no real place to chat and relax.
We will be writhing a very sharp email to you concerning our treatment at this hotel it was awful ! They were horrible
Most of it !!
The pool was big and clean. The rooms were clean.
Firstly, they have called themselves a five star hotel, other, than the property being huge, it wasn't apt for a five star rating like you would find in other places. When we arrived at the hotel, we were shown a parking at a further distance inspite of the main parking near reception had a lot of empty parking spaces . No bell boy or help at the five star hotel. So you drag your bags. One lift, which was ridiculously operating across floors. The breakfast didn't have a huge spread, like we would expect from a hotel equal to this. The cake section and coffee was good. The AC was leaking in the room. They give you an umbrella number during check in which you are to use at the beach. It was a very hot sunny plus windy day so the umbrellas weren't open( which we quite understood the reason) so we went to the the Cabana tent as we didn't want the sun on our faces and bodies. The attendant asked us to move saying it's reserved only for suite people. We were ok with that and moved towards the umbrella section, the entire place was empty except for 2 more older couples who were enjoying the tan again the attendant comes and asks to move away to our number which was right at the back plus too much sun. We were irritated by the behavior since the beach was empty and no umbrellas occupied. Went on to talk at the reception sadly, they just say sorry and when you turn your back they laugh. The golf cart should be available at all times, but it wasn't the case. Receptionists looked like fresh graduates not capable of answering queries except for saying 'sorry' and 'I understand' Overall, a very sad stay. I generally, do not write such reviews but after staying at so many wonderful properties across the world, this was truly a turn down.
The bed was comfortable and the beach set up worked very well. While the majority of the staff was rude, inattentive and inhospitable, there was one staff member who was very attentive and apologetic for her colleagues rudeness and mistakes.
Sadly the staff was very rude and inhospitable. Although it is advertised that there are four restaurants on the premises, only one is open and it's a buffet.... The buffet dinner is overpriced for what it is (€35pp), and twice during our dinner the staff stripped our table while we were at the buffet, (including drinks we purchased), and gave attitude when we asked why and suggested that we leave a wallet on the table when leaving.... which is absurd. Although it is advertised as a pet friendly hotel (supplement charge €15pn), the pets are not allowed in any of the public areas. The room was very basic, it was lacking amenities and was full of bugs and mosquitoes. There was no information pamphlets in the room, no do not disturb sign. The reception staff was uninformed of the resort activities and did not speak English. Additionally, there is absolutely no WiFi connection through the resort.
When you stay at Gusmay Resort – Hotel Gusmay & Suite Le Dune in Peschici, you'll be near the bay, just steps from Gargano National Park and Gargano Promontory. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 311 reviews
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Reviews about Hotel Gusmay & Suite Le Dune
Most popular landmarks
- Manaccora Bay 1.3 km
- Church of Our Lady of Loreto 3.3 km
- Abbey of Santa Maria di Kalena 4.5 km
- Peschici Castle 4.5 km
|Foggia Gino Lisa||71.8 km|
|Manfredonia Marittima||29.2 km|
|Manfredonia Citta'||37.4 km|