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Cons: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Cons: Crew on the ground was very rude

Pros: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Cons: For me this part is not applicable

Pros: Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!

Cons: Provide another blanket when needed, was wearing shorts and a short sleeve shirt.

Pros: Great crew—really great

Cons: Entertainment screen hard to view. It’s low def. and not bright

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: The staff was amazing. Took care of the flight well.

Cons: The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again.

Pros: Crew were brilliant and I felt well looked-after.

Cons: Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane.

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: The service was excellent. They are very helpful and friendly.

Cons: Maybe refresh the plan in the near future. Other then that it was very enjoyable trip.

Pros: Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!

Pros: Everything was great one of the nicest airlines I've ever flown on

Cons: Nothing everything was great

Pros: crew was so kind and lovely with our daughter

Cons: food was fairly rough from Doha and the wine options in economy on all flights were terrible

Pros: Service & information

Cons: I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why

Cons: Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent

Pros: Crew was amazing

Pros: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Cons: I hate paying for water but I seem to do this all over town.

Pros: The flight attendants were excellent; seat was about what you would expect in economy; the boarding process was extremely confusing

Pros: Keep it up with great services. !! Thank you!

Cons: 2 н in plane, then tecnicans search and fix problems

Pros: Smooth flight, good service

Pros: 4 hours delayed and horrible service. I really hate this flight company!!!!

Cons: Punctuality and better service. Please let passengers know early of any changes. Utterly shocked.

Pros: Great

Cons: Check in process at Mumbai airport.

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: Nothing

Cons: Everything!

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: Newer plane, crew was amazing, seats were adjustable

Cons: Delay due to strike

Pros: The crew were excellent and seats were comfy.

Cons: Headphones for the entertainment centre.could have been better. Sound quality not great.

Cons: KLM crew exceed our expectations

Pros: Same as other answe

Cons: Same

Pros: Great food and service.

Cons: My seat did not recline. My movies did not play.

Cons: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Pros: Crew was very friendly. Liked that you can see how far away and how much longer the flight was.

Cons: Flights to be more on time

Cons: Crew could teach people how to act- not to spill over each other in the aisles

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment system could have more English content.

Pros: Flight was delayed, but well handled.

Pros: Comfortable seats and did not have to pay extra for a carryon luggage

Cons: The boarding process was quite chaotic and slow. There was no oversight of what people were putting in the overhead compartment so many were putting both their carryon suitcase and under seat bags up there leaving no room for our suitcases by the time we boarded. The flight attendants were eventually helpful in finding space by making people remove smaller items, but it was time consuming and avoided on most airlines we typically fly by enforcing bag rules as passengers are boarding.

Pros: great crew great seats great entertainment great pilots great food and the greatest airline in the world

Cons: free wifi

Pros: The food was great—snacks, meals, drinks—all complimentary!

Cons: Understand sometimes out of airlines control but reduce delays

Pros: I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service.

Pros: Crew was outstanding, seats were comfortable. The food was awesome!

Cons: it was perfect.

Pros: food is amazing

Cons: seat is outdated, but new seat for biz is coming very soon

Pros: Love love love this airlines! I wish the US carriers were like this!

Cons: Plugs to charge devices

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Pros: In hour 20 of delays and being held in a room with no access to water

Cons: Absolutely everything. Access to food or water. Basic communication. A semblance of organization.

Pros: Service

Cons: Seat legroom

Cons: Free wifi

Cons: Little more comfortable seats. However, allowing to check in two bags free of extra cost is great!

Cons: I had no vegetarian dinner

Cons: You could have not cancelled my flight after rebooking a connection

Pros: The flight was relatively on time and the crew was nice

Cons: The food was not the British Airways high quality

Cons: Punctuality. I landed over 2 hours late

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Pros: Entertainment system

Cons: Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers.

Pros: The crew did its best to make up for the fact that the special meal I ordered was inedible.

Cons: See previous

Pros: Nice and attentive crew.

Cons: Seats not comfortable in premier economy.

Cons: I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight.

Pros: Plane quite empty so lots of space.

Cons: Service not very attentive, had to repeatedly ask.

Pros: crew was so kind and lovely with our daughter

Cons: food was fairly rough from Doha and the wine options in economy on all flights were terrible

Cons: Great service.

Pros: Food and leg room

Cons: All was fine

Cons: You could have not cancelled my flight after rebooking a connection

Cons: Direct flights to and from South Africa to USA not via Middle East

Cons: Old plane

Cons: Nothing

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Cons: Wheelchair assistance at Heathrow was very very slow it took 2 hours to change gates within Terminal 5

Pros: Crew very polite

Cons: In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks.

Cons: Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5

Pros: Same as other answe

Cons: Same

Cons: Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance

Pros: It was on time and got me where I needed to go.

Cons: The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs.

Pros: Nothing

Cons: Leg room