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Pros: Good aircraft, good service, on time, eventless

Cons: There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better.

Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Pros: Crew were very good.

Cons: No vegan food available.

Pros: More leg room

Cons: Space

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Pros: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Cons: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Pros: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Cons: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Cons: Seats in economy were very uncomfortable, almost no cushion in any of the seats or the seat backs. Would not recommend Lufthansa for long haul.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Cons: Legroom was no better than economy class

Pros: The Capain kept us well nformed

Cons: 4 hours trip, international, and only food to purchase.

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: Food

Cons: Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it.

Pros: All what you served !

Cons: Everything is okey !

Pros: Turkish airlines is reaaly good

Pros: Everything was good

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: Great atmosphere, crew was excellent!

Cons: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: attentive crews, clean toilets

Cons: waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible

Cons: Food variety

Pros: attentive crew. comfortable seating. good food options

Pros: Nothing

Cons: Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: More or less on time

Cons: Outdated aircraft. Flight took longer than usual.

Pros: the crew were so nice

Cons: not enough room between seats

Pros: The crew and entertainment

Cons: Nothing

Pros: Crew was very helpful

Cons: More entertainment

Pros: Nada

Cons: Charged me 30 for allegedly overweight suitcase. The they proceed to lose it.

Pros: Everything! Emirates is the best airline in all categories in my opinion.

Cons: Nothing!

Pros: Crew was helpful. Leg room is good. Overall the flight was good.

Cons: Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water.

Pros: Everything

Cons: We didn’t get tea or coffee :(

Pros: Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.

Cons: Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst.

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Cons: I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check

Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Cons: Beef main course overcooked and dry.

Pros: The food was good and was served with professionalism.It was an excellent service no doubt.

Pros: With my little boy the seats were so uncomfortable cause of the engine. But the rest was great.

Cons: Great crew this time.

Cons: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Cons: Better seats.

Cons: Other airlines have complimentary snacks so I was surprised that we had to pay for those.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Cons: Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family.

Cons: 2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing

Pros: The seats were bigger across the shoulder area and had more padding than some other budget airlines.

Cons: Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Pros: Very helpful crew. Quick boarding process.

Cons: Not much leg room, or space in seats.

Pros: The flight was quite comfortable.

Cons: I find it hard work doing such long flights these days.

Cons: Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights.

Pros: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Cons: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: It was great.

Pros: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Cons: Please see answer above. The aircraft should have been maintained.

Pros: No complaints, Turkish airlines is simply one of the best company in Europe.

Cons: Vegetarian food. 30% of people are vegetarian

Cons: The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me...

Cons: The boarding to my connection flight failed due to unprofessional behavior of the airport staff. Likewise if many people. They did not allow us to board and closed the flight although we were on time

Pros: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Cons: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Pros: The crew was perfect

Cons: No wi fi on the plane.

Pros: The seat was really comfortable and I was able to sleep the whole flight with no disturbance

Cons: N/A

Pros: I

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: It was great.

Pros: Amazing crew

Pros: The first trip from Chicago to Istanbul they given us the first chair with bed for baby But the next trip they not

Pros: Very professional !

Cons: The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad.

Pros: Layflat bed

Cons: Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future

Pros: The flight was delayed due to weather conditions The cabin was too hot It was difficult to find the cabin crew

Cons: The crew should have been there with the passengers

Cons: The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!

Pros: The seat wasnt comfutable

Cons: I

Pros: Good movie selection. Attentive crew.

Cons: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Cons: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline