Ocean Maya Royale - Adults Only

Carretera Federal Chetumal, Km. 299, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4700

Cheapest
rate per night

8.8

Excellent
based on 482 reviews
Ocean Maya Royale - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Mon 30-11
-
Tue 1-12
Compare vs KAYAK |

Provider Nightly total
Zenhotels.com S$ 150
Orbitz S$ 154
Expedia S$ 155
Zenhotels.com
Orbitz
Expedia

Good to know

Value for money

8.7

Distance to city centre

10.3 km

Location rating

8.4

Nearest airport

Cancún

Distance to airport

40.2 km

Rooms

Mon 30-11
Tue 1-12

Double rooms

S$ 187+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 187 per night
Unknown
S$ 200 per night
Unknown
S$ 217 per night
Unknown
S$ 223 per night
Unknown
S$ 231 per night
Unknown
S$ 256 per night
Unknown
S$ 460 per night

King rooms

S$ 150+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 150 per night

Standard rooms

S$ 174+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 174 per night

Deluxe rooms

S$ 154+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 154 per night
Unknown
S$ 155 per night
Unknown
S$ 161 per night
Unknown
S$ 163 per night
Unknown
S$ 163 per night
Unknown
S$ 163 per night
Unknown
S$ 172 per night
Unknown
S$ 174 per night
Unknown
S$ 174 per night
Unknown
S$ 176 per night
Unknown
S$ 210 per night
Unknown
S$ 210 per night
Unknown
S$ 249 per night
Unknown
S$ 279 per night
Unknown
S$ 298 per night
Unknown
S$ 401 per night
Unknown
S$ 465 per night

Reviews

Pros

Cons

Traveller rating

180
43
18
4
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jul 2019
    8.2

    No kids! Reservations were not needed at any of the restaurants (except Japanese). Food was great.

    No exterior bathroom door. Just a glass partition separating toilet/shower from sink area. No full length mirror. Just the mirror in the bathroom over the sink, with poor lighting. Needs more chairs by pool areas.

  • Excellent
    Feb 2019
    8.8

    Food was delicious with lots of variety - that alone made it totally worth the visit. Drinks were usually strong. The property is immaculately groomed and very walkable, plus there are lots of ramps to make it accessible to all. Staff were all friendly. The pools were beautiful and there was almost always a free lounge chair at the pool or beach where I wished to sit. Although most of the beach is on a boardwalk, there was also a small area of "real" beach where you could go in the sea if you wanted.

    My husband and I were given a room with two double beds (not even queen size). When we requested a king bed, we were told none were available for the duration of our stay. However, later that day our two single friends arrived (who had booked through a different online site) and they were each given rooms with a single king bed. Also, one night we were without water in our room (sink/toilet/shower) from about midnight until 4:30a due to some renovation work and we were not alerted ahead of time (found out when trying to flush the toilet).

  • Mediocre
    May 2015
    4.0

    Not an upscale place

    Grounds were fairly nice. Room seemed clean.

    Pillows were horribly uncomfortable really almost comically bad pillows -- mak ing decent sleep impossible. My wake up call came an hour and a half early at 2 am! No hot water for shower. Ceiling super thin heard every footstep of upstairs neighbor. No view from room. Service was not great. Drinks weren't good and food was just okay.

  • Good
    Aug 2010
    7.3

    Overall the resort was very comfortable. We could have as much privacy or as much social interaction with others as we wanted, and the staff was extremely helpful with everything.

    The ocean itself was disgusting. The water in the Riviera Maya is supposed to be clear and beautiful, and typically it is, but where we stayed it was murky and full of trash (our ocean view included floating plastic ware). Thankfully, the resort had two pools. Next time around, however, we may opt for a hotel that isn't all inclusive but has a beach we can swim in.

  • Good
    May 2010
    6.3

    Sax Player, Club Level Beach Beds, Landscaping, Italian Restauant,

    Not enough bars, swim up bar in bad shape, better daytime activities at pool, beach area in front of resort not great,

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About

Overview

Ocean Maya Royale sits in the heart of the Mexican Caribbean on the Riviera Maya seafront and just a short trip down from the world-famous Playa del Carmen. This is an adults-only resort, designed to be a relaxing retreat for couples as part of a honeymoon, anniversary, or just to get away from the rest of the world. In this spirit, it is important to note that this hotel is for 18-and-up patrons only.

Ocean Maya Royale has 320 rooms total, all of which have many different amenities to make guests' stay as comfortable as possible. Each room has a flat-screen TV, dedicated work desk, beautiful views of the ocean, and soft, plush bedding. There is complimentary wifi throughout the hotel. Walking around the resort grounds, guests will find plenty to do. There are two separate outdoor swimming pools, three tennis courts, a beach volleyball court, and much more.

The jewel of the Ocean Maya Royale resort is the DeSPAcio spa center. Guests can make an appointment here to pamper both their body and mind. Visitors can make their reservations either by themselves or they can signup for a couples treatment and do it together. There is a range of treatments that visitors can indulge in, including massages, a sauna, hot & cold jacuzzis, a relaxation room, facials, and even a beauty parlor with a hairdressing service. Besides the spa, Ocean Maya Royale has a full fitness center and several excursions that adventurers will like scuba diving and jet ski rentals.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

based on 482 reviews

9.1

Cleanliness

9.0

Comfort

9.1

Staff

8.7

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

ATM on-site
Business centre
Car hire
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Concierge service
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Multi-lingual staff
Garden view
Shops (on site)
Photocopier service
Room service
Contactless check-in/check-out
Tour desk
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
iPhone dock
Outdoor pool
Diving
Snorkelling
Evening entertainment
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Air purifiers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Pool with a view
Water sport facilities (on site)
Private beach
Coffee shop
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Private entrance
Shuttle service
Storage available
Free valet parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Outdoor tennis
Terrace/Patio
Disabled access
Safety deposit box
Adults only
Sea view
Seating area
Massage
Shampoo
Pool bar
Shower
Shower cap
Adapter
Slippers
First-aid kit
Snack bar
Additional toilet
Sofa
Solarium
Balcony
Body soap
Telephone
Tile/marble floor
Toilet
Toilet paper
Safe
Sauna
Airport shuttle
Coffee machine
Tumble dryer
TV
Conditioner
Desk
VIP room facilities
Wardrobe or closet

FAQs when booking at Ocean Maya Royale - Adults Only

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Does Ocean Maya Royale - Adults Only offer free parking?

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Photos

All photos (35)
Bedroom (7)
Bar (1)
Pool (5)
Beach (1)

Location

Most popular landmarks

  • Parque Natural Tres Ríos 1 km
  • El Camaleón Mayakoba Golf Club 1.8 km
  • Playa Maroma 6.8 km
  • Playa Paraíso 8.9 km
  • Mamita's Beach Club 9 km
  • Muelle Navega 9.4 km

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