Overview

Union Victoria Motel

Union & Victoria St, Rotorua 3215, New Zealand
+64 7348 1050

S$ 113+

Overall guest ratings

8.1/10 Excellent
based on 224 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.0
  • 4.9

Good to know

  • Great shopping
  • Great reception

Nearby

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    About

    Union Victoria Motel offers an airport shuttle (available on request). Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. 2 outdoor pools and 3 indoor pools are onsite, and rooms offer conveniences like refrigerators and microwaves.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Laundry service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Safe
    • Pool table
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Indoor pool
    • Kitchen/Kitchenette
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 224 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 10.0 "Excellent pool."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Excellent value."
      10.0 "100% thought it was a great value."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      10.0 "100% said the reception staff was great."
    • 6.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."
    • 3.5 "Bad amenities."
      2.4 "76% thought the building wasn't nice."
    • 3.0 "Food is inedible."
    • 2.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    based on 51 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
    • 9.5 "Terrific location."
    • 7.1 "High comfort."
    • 5.2 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 172 reviews
    • 10.0 "Excellent pool."
    • 10.0 "Excellent wellness & sports facilities."
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
    • 5.3 "Average cleanliness."
    • 5.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great shopping"
    "Great reception"
    data provided by TrustYou

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