Overview

Sugar Bay Resort & Spa

6500 Estate Smith Bay, Saint Thomas Island 00802, U.S. Virgin Islands
+1 340 777 7100

S$ 363+

Overall guest ratings

7.0/10 Good
based on 412 reviews

Review highlights

  • 7.8
  • 7.6
  • 6.9
  • 6.7

Good to know

  • Friendly service

Nearby

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    About

    Sugar Bay Resort and Spa offers a private beach where you can play volleyball, plus you'll be just a 5-minute drive from Coki Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy, and mani/pedis. Manor House, one of 5 restaurants, serves international cuisine and is open for breakfast and dinner. 3 bars/lounges and a poolside bar are offered, and rooms at this luxurious resort have conveniences like sofa beds and refrigerators.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Pets not allowed
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 412 reviews
    • 7.8 "Good location."
      7.5 "75% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 7.5 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
      8.0 "80% were happy with the shuttle service."
    • 7.5 "Good beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 7.5 "Good pool."
    • 6.9 "Bar is ok."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.7 "Only 67% said the rooms were modern."
    • 6.1 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 284 reviews
    • 7.7 "Good location."
    • 7.4 "Good pool."
    • 7.4 "Good beach."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.1 "Nice rooms."
      9.9 "99% thought the view was good."
    • 6.5 "Bar is ok."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Food is average."
    • 6.0 "Average comfort."
    • 6.0 "Average value."
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    Overall rating

    6.5 Good
    based on 127 reviews
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.7 "Good location."
    • 7.6 "Good beach."
    • 6.8 "Rooms are ok."
    • 6.3 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.2 "Average cleanliness."
    • 5.9 "Food is average."
    • 5.6 "Average value."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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