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|"The staff was very friendly!"||(in 142 reviews)|
|"The Alamo and Riverwalk and shopping!"||(in 26 reviews)|
|"Close to riverwalk and alamodome."||(in 79 reviews)|
|"paying for parking is ridiculous."||(in 162 reviews)|
|"There alot homeless people asking for money."||(in 6 reviews)|
|"Our room was not clean"||(in 136 reviews)|
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Customer service ( very rude ) Room service ( did not clean room / give new towels )
Good location. Staff seemed friendly
Lots of things could have been better. If you don’t have your own transportation, ok spot to go. Otherwise just stay outside of downtown and pay for daily parking. You’ll get better value out of hotel away from downtown
Terrible customer service. Priced too high for the quality. Hotel floors were stained and it smelled all over. Pool was mediocre. Adverstised with free parking and breakfast and microwave/fridge in room and you had to get a special package for that. Felt like that should have been clarified. Elevator was broke and toilet in room was broke, too.
Room not ready 3 hour wait
Room was not ready at 5pm . They took our name put it on a list and saiid they would call us. After 3 hours no call. If you complain mgr. threatens to cancel your reservation, they also have a black list of customers I witnessed that with one customer as well. They will also charge you a 1.50 fee for a safe in room.
Located in San Antonio (Downtown San Antonio), Red Roof Inn PLUS+ San Antonio Downtown - Riverwalk is within a 10-minute walk of Alamo and Henry B. Gonzalez Convention Center. Featured amenities include multilingual staff, laundry facilities, and ATM/banking services. Self parking (subject to charges) is available onsite.
based on 2,290 reviews
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Reviews about Red Roof Inn Plus+ San Antonio Downtown - Riverwalk
Most popular landmarks
- The Alamo 0.5 km
- Tower of the Americas 0.8 km
- Hemisfair Park 0.9 km
- La Villita Historic Arts Village 0.9 km
- Majestic Theatre 0.9 km
- Institute of Texan Cultures 1 km