Overview

Holiday Inn Express San Juan Condado
Best Beds

1 Mariano Ramirez Bages, San Juan 00907, Puerto Rico
+1 787 724 4160

S$ 166+

Overall guest ratings

8.1/10 Excellent
based on 1,153 reviews

Review highlights

  • 9.1
  • 8.5
  • 4.8
  • 4.2

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    At Holiday Inn Express San Juan Condado, you'll be within a 10-minute drive of Puerto Rico Convention Center and Castillo de San Cristobal. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Other highlights include a spa tub, and rooms offer flat-screen TVs and free WiFi.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    based on 1,153 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 8.5 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.2 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.0 "Only 60% said the rooms were modern."
      6.0 "60% said the view was so-so."
    • 4.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      0.0 "100% criticized the small bathroom."
    • 4.2 "Pool is below average."
    • 4.0 "Disappointing food."
      2.9 "71% did not like what was on the menu."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.7 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 576 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.7 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.0 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.0 "90% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      4.1 "59% were disappointed with the minibar."
    • 4.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      2.4 "76% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 4.3 "Pool is below average."
    • 3.6 "Disappointing food."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    based on 357 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Average value."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Rooms are ok."
    • 4.4 "Disappointing food."
    • 3.9 "Pool is below average."
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    Overall rating

    6.6 Good
    based on 23 reviews
    • 8.7 "Great service."
    • 5.0 "Rooms are ok."

    Overall rating

    8.1 Excellent
    based on 196 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.4 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
    • 7.5 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 4.9 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.6 "74% thought it was too noisy."
    • 4.2 "Pool is below average."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 3.0 "Disappointing internet connection."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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    limited parking park
    limited parking park
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