|Distance to city centre||1.5 km|
|Nearest airport||Singapore Changi|
|Distance to airport||18.3 km|
|"Location, good value and spacious room."||(in 84 reviews)|
|"excellent hotel with central location."||(in 31 reviews)|
|"The bed was really comfy."||(in 26 reviews)|
|"Checking service worst, Room service worst."||(in 11 reviews)|
|"smoking room and brix."||(in 12 reviews)|
|"Room rate rather high"||(in 6 reviews)|
|bed very comfortable||in 66 reviews|
|big room||in 233 reviews|
|breakfast buffet||in 45 reviews|
|club floor||in 20 reviews|
|district of singapore||in 13 reviews|
|excellent food||in 44 reviews|
|good service||in 90 reviews|
|grand hyatt||in 11 reviews|
|great hotel||in 104 reviews|
|great location||in 258 reviews|
|halal restaurant||in 3 reviews|
|near all the shopping||in 27 reviews|
|orchard road||in 13 reviews|
|rate very high||in 8 reviews|
|smell in the room||in 19 reviews|
|smoking room||in 13 reviews|
|staff was friendly||in 135 reviews|
|swimming pool||in 55 reviews|
|wedding anniversary||in 4 reviews|
The 5-star facility has a 3-star service level and a sense of assembly
Location, Restaurant, lounge
1) The reception staff is unassuming, ״square״ and not flexible at all and do not try to listen to the customer requests! They tried to “convince” us about the availability of room we have ordered, and then tried to send us to a separate building which was a two-minute walk from the hotel. Finally we got a run-down room, with worn carpets, not clean with mold and stains in the shower. 2) We waited about 20 minutes for a taxi to the airport on exit, in line, in the heat, outside the lobby
Clean and great location. Delicious breakfast and fantastic service
1. Room and bathroom are huge and very well design. 2. Room is very clean with extremely comfortable working area. 3. Beautiful hotel pool 4. Many nice restaurants.
Too much detergent used in cleaning the room, resulting in slightly unpleasantly smelly for the second day of my stay
Good hotel for business
All needed is located on the property. Easy taxi ride to and from airport and also to other locations in town.
Was a bit costly and restaurant service was slow.
Incredible staff. They welcomed me by name from exiting the taxi (probably took a quick look at bag tags) but the small touches were all over the well-trained staff. These people get hospitality!! Pool is great, tranquil and tropical despite location in the center of the Orchard district.
Room didn't have a great view given the awkward angle of the window placement. Very little natural light to an otherwise beautiful "standard" room. The hotel "bar" in the basement is a hooker lounge full-stop. We've all seen the upscale hotel bars with a few working girls here and there but this is on another level where as if an NYC swish bar met the Bangkok red light district... If you're just going for a casual drink with a lady friend or colleague who is not looking for this, it's going to be awkward.... hard to believe a global brand like Hyatt is so closely associated... (but you can believe it brings great biz to Hyatt so they turn the other way.
location great happy hour with a lot of choices of snacks etc., staff were responsive and helpful
hey, it's Orchard Road -- a very expensive part of Singapore! So be prepared for high prices!
Based on 6,621 reviews
Policies vary by room type and provider.
|Singapore Changi||18.3 km|
|Batam Hang Nadim||37.8 km|