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Value for money
Distance to city centre
Distance to airport
|"Location and breakfast were perfect"||(in 24 reviews)|
|"Perfect location, spacious rooms, friendly staff!"||(in 73 reviews)|
|"Great location and great staff."||(in 44 reviews)|
|"There is no room service."||(in 16 reviews)|
|"Floor of shower remained wet till morning."||(in 3 reviews)|
|"Bed too soft and too small"||(in 9 reviews)|
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Location is perfect, right at the center near everything, including Metro, tram stop, and a 24h-market. The staff was very very nice and helpful with everything! Even though it's next to a big street, it was very quiet.
The room was a bit too warm, changing the thermostat didn't really help. Also the bed was on the soft side which may or may not affect all people. The standard rooms are a bit small for 2 people.
Breakfast was good. Facilities were good. Room was good, shower was excellent, bed was very comfortable. Great location. Staff very helpful.
There was a very slight constant ringing noise from the electrical services in the ceiling, which was quite annoying. I managed to sleep as I was so tired. Staff at reception looked a bit lost and confused when we asked for a VAT invoice for our company, despite requesting it on booking.com when we booked the rooms in December.
Breakfast was ok, but cooked options ran low before the finishing time, so did the coffee. Breakfast staff more friendly than reception staff. Room was not cleaned on 3rd day of stay - received a phone call around 3pm asking if I wanted the room cleaned! Very good location, easy access to good places to eat.
Friendliness of reception staff
The location is great. Clean, old but well maintained hotel.
We asked for a cup of coffee on 31 December In the morning. At reception we were told there was noone in the hotel to prepare a cup of coffee for us. Reception offered us a nearby coffee shop. At check out we were told we had used the mini bar which was not true at all. No apology again.
The location is the best one in the city!
With a stay at Arte Hotel in Sofia (Sofia City Center), you'll be within a 5-minute drive of Bulgarian Parliament and National Palace of Culture. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 316 reviews
Value for money
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Most popular landmarks
- National Archaeological Museum 171 m
- TZUM 178 m
- Sofia Central Mineral Baths 181 m
- Church of St. George 196 m
- National Art Gallery 257 m
- Statue of Sveta Sofia 280 m