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|"Staff were friendly and helpful."||(in 21 reviews)|
|"It was clean and comfortable."||(in 6 reviews)|
|"Nice rooms, excellent bed and shower."||(in 16 reviews)|
|"Confusing situation with airport shuttle."||(in 3 reviews)|
|"There was no way to open a window but I could live without it."||(in 4 reviews)|
|"Shortly after we unpacked, we had our first lunch at the hotel."||(in 8 reviews)|
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Clean, great staff, perfect service
The room 919 was fantastic with ample space and nice view to Vitosha. Free parking also
Great location and fantastic staff!!
Free water bottles
Room was roasting. Stayed for two nights and didn't sleep for either. Asked reception to fix AC and was ignored. Staff in restaurant basically shouted at me when I tried to give the room number. Not a pleasant experience at all
i used to always use the same hotel every time i go to sofia, Since it was opened it was a perfect hotel but this time i was disappointed, the reception staff are good but the room service is so rude the 2 ladies who came for room service are sooo rude and also i complained to a lady at the reception that they didnt remove the dirty cups and didnt put new coffee capsules and tea so she said i dont know if they must do that and i was like what ! we end up by always calling them and ask for new replacement , also on Saturday there was a party on the first floor and we were in the executive room 8th floor m we couldnt sleep till 3 am they stopped the music.i can say that this time the accommodation wasnt like before at all , maybe they changed the manager this is what i think , the management it was not as a year ago , and if they keep like this they will loose a lot of client and the hotel will have a bad reputation , thank you
the room service was awful and the noise from the party on first floor , oh i forgot something the bed was not comfortable at all , in the middle there was a hole .
The Novotel Sofia hotel is located in the suburbs near Arena Armeec, Sofia Tech Park and Inter Expo Center. Near the airport and a 1 minute walk from the shopping center ''The Mall''. The hotel is easily accessible from the city center. Ideal for business travel, early flights or a weekend getaway to Sofia, the hotel offers modern air-conditioned rooms with a free high speed WiFi, a bar, a restaurant, a fitness center, free parking and a payable shuttle bus.
based on 342 reviews
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Reviews about Novotel Sofia
Most popular landmarks
- Museum of Socialist Art 2.2 km
- Boris' Garden 4.1 km
- Balgarska Armia Stadium 4.5 km
- National Assembly 5.7 km
- The St. Alexander Nevsky Cathedral 5.8 km
- Saint Sofia Church 5.9 km