Four Points by Sheraton Surabaya

JL. Embong Malang 25-31, Surabaya 60261, Indonesia
+62 315 477 488

Cheapest
rate per night

9.4

Excellent
based on 5,583 reviews
Four Points by Sheraton Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK S$ 82
SnapTravel S$ 83
Agoda.com S$ 86
KAYAK
SnapTravel
Agoda.com

Good to know

Distance to city centre

1.8 km

Location rating

9.1

Rooms

Check-in
Check-out

Deluxe rooms

S$ 82+

Bed type
Provider
Nightly base price
King bed
S$ 82 per night
King bed
S$ 86 per night
Unknown
S$ 94 per night
Unknown
S$ 98 per night
King bed
S$ 130 per night

Reviews

Pros

Cons

Traveller rating

249
49
8
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    9.2

    Excellent hotel right next door to Tunjungan Plaza which najes it easy for shopping without the beed for transportation. Good service and good breakfast spread. Staff were excellent and friendly. The decor inside is not attractive, could be the work of interior decorater. It is good back lack the umph factory. M ay be the next time will try the real factor. Four Points Sheraton is what DoubleTree Hilton but having stayed many times in both in many locatiobs, I think DoubleTree is much more luxurious. No offence, just giving an idea of comparison. Unless Sheraton take great care, it will have a great competition in terms of image. Saha & Yam Stayed February 2020

    The drop off area to the hotel entrance is not so conducive and confusing with drop off area of Tunjungan Plaza. The lobby is located at 9th floor which we basically do not like hotel of such nature although it is individual preference.

  • Good
    Mar 2020
    8.0

    I loved the staff at the hotel! At check-in I mentioned that my baby loves a good view and will watch cars for hours so the staff at the desk gave me the option of waiting 15 minutes longer for a room with a better view. At breakfast and the dinner buffet, the staff knew our names and my coffee order. They have fantastic coffee! My pillow and bed were super comfortable too.

    I did not like that the swimming pool is right off of the main lobby/bar/restaurant area. The giant window made it seem like you were in a fishbowl with everyone watching. I had no desire to go to the pool because I felt like people were constantly watching.

  • Good
    Mar 2020
    8.0

    I like the long pillow and spacious room... And the new cafe / bar in the lobby is awesome. Breakfast is a bit crowded, so I never took it, I prefer to order a la carte and it's waaayyyy more delicious and convenient.

    It has NO DIRECT HUB TO Tunjungan Plaza. No offense, but that sucks. And the parking is combined with mall so you might got waaayyyyyy parking spot to the elevator that connects to the hotel.

  • Good
    Feb 2020
    7.0

    Smell of the hotel is great. Great location and good maintenance hotel. Friendly hotel security and porters. Location is connected to a shopping mall. Rooms is very bright and modern. Bathroom is also well maintained and clean.

    Reception staff is not very flexible. Been staying there Twice a year at least since they open, but no record what's my favorite rooms. Price have also gone up quite a bit. Time to search for alternative.

  • Excellent
    Feb 2020
    10.0

    Everything

    Nothing

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About

Overview

Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service, and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. You're in for a memorable stay at Four Points by Sheraton Surabaya.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.4 Excellent

based on 5,583 reviews

9.6

Cleanliness

9.5

Service

8.8

Comfort

8.5

Wellness Area

Things to know

  • Clean rooms
  • Friendly service
  • Comfortable beds
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Airport shuttle (surcharge)
Free parking
Designated smoking area
Non-smoking rooms available
Linens
Towels
Grill
Lift
Massage
Accessible parking
Bathtub
Body soap
Bottle of water
Breakfast in the room
Carpeted
City view
Clothes rack
Conditioner
Desk
Drying rack for clothing
Electric kettle
Fire extinguisher
Flat-screen TV
Free toiletries
Key card access
Kids meals
Newspapers
Pants press
Pool towels
Private bathroom
Safety deposit box
Seating area
Secured parking
Shampoo
Shared lounge/TV area
Shower
Shower cap
Slippers
Smoke alarm
Snack bar
Soundproofing
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Trash cans
Tv
Upper floors accessible by elevator
Valet parking
Wardrobe or closet
Wifi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Wake-up service
Child pool
Coffee shop
Safe
Free Internet
Pets not allowed
Terrace/Patio
Cribs available
Storage available

FAQs when booking at Four Points by Sheraton Surabaya

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Does Four Points by Sheraton Surabaya offer free parking?

Does Four Points by Sheraton Surabaya offer free airport shuttle service?

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Does Four Points by Sheraton Surabaya have a pool?

Photos

All photos (1)

Location

Most popular landmarks

  • Tunjungan Plaza 186 m
  • Grahadi 0.4 km
  • Joko Dolog Statue 0.5 km
  • BG Junction 0.9 km
  • Sharp Bamboo Monument 0.9 km
  • Surabaya Plaza Shopping Mall 1 km

Surabaya travel guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 14.1 km
Malang 74 km

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Hotels Indonesia East Java Surabaya Four Points by Sheraton Surabaya