Good to know
|Distance to city centre||1.8 km|
|"Very nice design, perfect location."||(in 69 reviews)|
|"Super friendly and helpful staff."||(in 77 reviews)|
|"Swimming pool could be better."||(in 11 reviews)|
Time of year
Show reviews that mention
|bed is so comfy||in 59 reviews|
|buffet breakfast||in 76 reviews|
|clean room||in 81 reviews|
|close to the shopping||in 21 reviews|
|good location||in 101 reviews|
|hotel are excellent||in 40 reviews|
|king size bed||in 9 reviews|
|location and staff||in 97 reviews|
|nice hotel||in 45 reviews|
|non smoking||in 6 reviews|
|staff are friendly||in 99 reviews|
|surabaya||in 12 reviews|
|swimming pool||in 19 reviews|
|tunjungan plaza||in 85 reviews|
The staffs were attentive and friendly
The check in was horrible..I booked the room a month in advance and even after 3:30 pm my room isn't ready...This happens everytime we stayed here...And we get a not so good room with no sound insulation for we can hear the traffics on the street level and we were on the 15th floor! Maybe is the guests in our original room were kicked out at 3 p.m then it might be a better room..And no thanls for giving us that roon for a long stay guests for we stayed there for one week..unacceptable...
Atmosphere Location Staff
Spacious room but a bit old. Good variety of breakfast choices.
Lifts a bit slow.
Good location in Surabaya. 4-5 star hotel.
Clean, modern, nice pool.
Little pricey - breakfast was extra 157,000 Rupiah
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with comfortable accommodation, modern amenities and award-winning service. Well-appointed rooms and suites offer everything you need to travel the way you like - from complimentary Wi-Fi and LED TVs with cable channels to our plush Four Comfort Bed, 24-hour room service and slippers in the bathroom. Elsewhere at the hotel, you can enjoy a great meal at Lime, our on-site restaurant, or sip a cup of coffee at the Lobby Lounge. Maintain your fitness in our 24-hour gym, or take a dip in the outdoor pool. Those planning events in Surabaya will appreciate our modern and adaptable venues, which include a ballroom and several conference rooms. In the mood to explore? In addition to being directly connected Tunjungan Plaza, the city's largest shopping and entertainment destination, we're a short distance from historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a great stay.
based on 5,201 reviews
Things to know
- Modern Hotel
- Comfortable beds
- Friendly service
- Great shopping
Policies vary by room type and provider.
FAQs when booking at Four Points by Sheraton Surabaya
Where is Four Points by Sheraton Surabaya located?
Four Points by Sheraton Surabaya is located at JL. Embong Malang 25-31, 1.8 km from the centre of Surabaya. Tunjungan Plaza is the closest landmark to Four Points by Sheraton Surabaya.
When is check-in time and check-out time at Four Points by Sheraton Surabaya?
Check-in time is 15:00 and check-out time is 12:00 at Four Points by Sheraton Surabaya.
Does Four Points by Sheraton Surabaya offer free Wi-Fi?
Yes, Four Points by Sheraton Surabaya offers free Wi-Fi.
Does Four Points by Sheraton Surabaya offer free parking?
Yes, Four Points by Sheraton Surabaya offers free parking.
Does Four Points by Sheraton Surabaya offer free airport shuttle service?
No, Four Points by Sheraton Surabaya does not offer free airport shuttle service.
How far is Four Points by Sheraton Surabaya from the airport?
Four Points by Sheraton Surabaya is 14.1 km from Surabaya Juanda. Four Points by Sheraton Surabaya is 74 km from Malang.
Can you bring pets to Four Points by Sheraton Surabaya?
No, pets are not allowed at Four Points by Sheraton Surabaya.
Does Four Points by Sheraton Surabaya have a pool?
Yes, Four Points by Sheraton Surabaya has a pool on-site.
Most popular landmarks
- Tunjungan Plaza 186 m
- Grahadi 0.4 km
- Joko Dolog Statue 0.5 km
- BG Junction 0.9 km
- Sharp Bamboo Monument 0.9 km
- Surabaya Plaza Shopping Mall 1 km
|Surabaya Juanda||14.1 km|