Surabaya hotels

Surabaya hotels

Search hundreds of travel sites at once for hotels in Surabaya

Surabaya, East Java, Indonesia
Check-in
Check-out
Compare vs KAYAK |

Good to know

Low season December
High season January
  Average price (weeknight): S$ 45
  Average price (weekend night): S$ 47

cheapest month to stay

5%

expected price decrease

most expensive time to stay

32%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

FAQs when booking a hotel in Surabaya

How much is a cheap hotel in Surabaya?
KAYAK users have found double rooms in Surabaya for as cheap as S$ 8 in the last 3 days. The average price is S$ 36.
How much is a hotel in Surabaya for tonight?
In the last 72 hours, users have found Surabaya hotels for tonight for as low as S$ 10. Users have also found 3-star hotels from S$ 11 and 4-star hotels from S$ 31.
Which are the most popular neighbourhoods to stay in Surabaya?
For more information about Surabaya's different neighborhoods, check out our Surabaya's City Guide.
How can I find hotels near me?
Take a look at our extensive hotel Heatmaps to find the best hotels near you.

Where to stay in Surabaya?

Our Heatmaps tool will help you find the perfect place to stay in Surabaya by showing you how close hotel options are to major activities

Best Surabaya hotels

Show all
JW Marriott Hotel Surabaya - Surabaya - Building
1
9.4 Excellent (9,735 reviews)
S$ 122+
Overview Reviews
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese, and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation, and style for your visit to Indonesia.
8.0 Excellent
Pros: Breakfast and hospitality
Cons: Rooms are old
7.0 Good
Pros: located near Tunjungan Plaza which is a big mall that has a lot of stores and restaurants.
Cons: this hotel was old, and so the bathroom door was a little hard to open and close, and to lock.
9.0 Excellent
Pros: We always choose to stay at the JW when in Surabaya and usually select the Exec Lounge access option. The Buffet breakfast downstairs , although busy is exceptionally good , and the morning greeting a treat ... the Exec Lounge is a private haven and the rooms are extremely comfortable as you would expect .The Hotel Restaurant options are very strong and there's loads of good street food nearby too. I particularly enjoy sunrise down in the garden where there are many seating options to select from for morning meditation. The Gym , sauna , steamroom and jacuzzi top it all off !
Cons: We love staying at The Marriott Surabaya ...but ...please don't rest on your laurels JW management...the staff standards in all areas apart from security and front door are noticeably slipping and require improved management and training . The evening buffet standard in the lounge has also slipped and requires attention Its also difficult to get a quiet enjoyment at the pool due to many kids.
10.0 Excellent
Pros: The staff was helpful. Facilities was eminently good. The room was shining clean. The bed was comfort. The location is in the heart of Surabaya. Overall was exceeded my expectation.
8.0 Excellent
Pros: Staff very friendly and helpful.
Cons: When in breakfasf session, staff at restoran didn't approaching me for asking whether need coffee or tea, and even after serving me coffee, they forgot to give me tea spoon. For the three day i stay, only sunday morning, a waitress that did ask and give me tea spoon for my coffee.
Sheraton Surabaya Hotel & Towers - Surabaya - Building
2
9.3 Excellent (7,665 reviews)
S$ 111+
Overview Reviews
Experience 5-star hospitality and luxury amenities at Sheraton Surabaya Hotel & Towers. Situated in the city center close to shopping, attractions, corporate offices and the convention center, our upscale hotel is a stylish destination for business and leisure travelers. Unwind in our well-appointed rooms with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. Enjoy a host of welcoming amenities including tennis courts, golf putting range, restaurants, outdoor pool and full-service business center. Explore celebrated attractions, from cultural and religious monuments to world-class shopping. Host flawless meetings, weddings and social affairs in expansive function rooms with comprehensive AV technology, expert planners and custom catering. Punctuate a full day with a restorative massage or wellness treatment at our luxury spa. Discover a 5-star haven amid some of Indonesia's most legendary attractions at Sheraton Surabaya Hotel & Towers.
9.0 Excellent
Pros: The location is the best part, the amenities are complete, but like most old hotel, it need a little bit of refresh and update in the bathroom and the room itself. the room is huge, the bed is comfortable and the service is good as expected at the 5star.
Cons: the shower room is slightly difficult to manuver to get in and out and the shower head need major upgrade.
7.0 Good
Pros: The food is good, oriental.
Cons: Parking area was dark and joint with TP. During breakfast, guests were allowed using hotel sandals.
5.8 Okay
Cons: They overcharged me for an extra night and there is no email address to contact them on.
7.9 Good
Pros: Staff Service was good
Cons: Hotel a bit old, time for renovation
9.6 Excellent
Pros: Excellent location right next to Tunjungan Plaza. Very attentive and friendly staff members. Tasty breakfast buffet.
Cons: The room look a bit tired, showing it’s age. However, a renovation is underway.
Four Points by Sheraton Surabaya - Surabaya - Building
3
9.3 Excellent (5,260 reviews)
S$ 95+
Overview Reviews
Four Points by Sheraton Surabaya welcomes you to the shores of East Java, Indonesia with contemporary hotel rooms, thoughtful amenities and award-winning service. Intuitively designed hotel rooms and suites offer everything you need to travel the way you like, from complimentary Wi-Fi access and flat-screen TVs with cable channels to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. You can savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool. Those planning events in Surabaya will appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In the mood to explore? In addition to being connected to Tunjungan Plaza, the city's largest shopping and entertainment destination, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities and more. At Four Points by Sheraton Surabaya, you're in for a memorable stay.
9.2 Excellent
Pros: The lounge staff .. The concierge.. I rated their services aa excellent
Cons: The breakfast buffet variety could be improved
9.6 Excellent
Pros: Cool Place and In the heart of City
10.0 Excellent
Pros: Everything was perfect. We spent one night during our honeymoon there and they gave us an amazing room with great view and prepared the bed very romantic. Also the restaurant they have (breakfast and dinner) is great and the hotel is directly connected to the big mall. Thank you all!
Cons: Nothing! :)
10.0 Excellent
Pros: Check in at reception. Receptionist Frizka did a good job
Overview Reviews
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
9.2 Excellent
Pros: The nicest hotel I’ve ever stayed in. Everything was beautiful, lovely pool, grounds and restaurant.
Cons: Surabaya is busy place with a main road going past the hotel
10.0 Excellent
Pros: Nice hotel. Near shopping mall
10.0 Excellent
Pros: I loved the atmosphere, big rooms, the breakfast, the cleanliness. The room was cool even without the air conditioning turned on. All in all, it was a great experience to stay in that hotel.
Cons: Nothing.
Hotel Ciputra World Surabaya - Surabaya - Building
5
9.2 Excellent (3,578 reviews)
S$ 99+
Overview Reviews
Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.2 Excellent
Pros: Facility, rooms , staff
Cons: Nothing
Shangri-La Hotel Surabaya - Surabaya - Building
6
9.1 Excellent (10,570 reviews)
S$ 116+
Overview Reviews
When you stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district, within a 10-minute drive of Royal Plaza Surabaya and Tunjungan Plaza. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.0 Excellent
Pros: the staff is very friendly and very helpful.
Cons: there's no shopping mall nearby.
8.0 Excellent
Pros: Similar w/ Shangrilla Singapore
Cons: Swimming Pool, getting old ...
9.0 Excellent
Pros: 1. Good location, with easy access to the airport 2. Courteous staff 3. Good spread for breakfast and lunch buffet (restaurant Jamoo) 4. Good, comfortable room with all amenities
Cons: The check out process is usually long with just 2 staff at reception, with many guests waiting for check-in or check-out
8.8 Excellent
Pros: Spacious and well decorated compound with many restaurants and facilities. Great for a family vacation. Shuttle service and souvenir shop very convenient. Secured area.
Cons: The cockroach climbing on the chair at the main restaurant (indoors) during dinner was what irked me the most. We informed the staff but they did not bother to spend much time or effort to catch it, although it was right there. Did not expect such nonchalant attitude from the night shift staff, given this is a five star hotel, the presence of pests should be better managed. I doubt they informed their pest control team. Other than that, the shuttle service could do with more timings.
10.0 Excellent
Pros: The brand
Cons: Nah
Vasa Hotel Surabaya - Surabaya - Building
7
9.1 Excellent (6,520 reviews)
S$ 89+
Overview Reviews
One of the newest five-star hotels in West Surabaya, Vasa Hotel Surabaya is a haven of refined luxury and chic, modern sophistication. Perfectly located near the highway and only 30 minutes from SUB Airport, our hotel is within easy reach of the citys most prestigious corporations, attractions and upscale shopping, restaurants, and nightlife.A stunning showcase of contemporary design and luxury, the 388 rooms, suites and apartments offer a resplendent sanctuary in the heart of West Surabaya. Within each unit, elegant furnishings and curated artwork create a sense of private, residence-style sophistication. Each room is thoughtfully accented with superb amenities, plush bedding, a comfortable couch and large floor-to-ceiling windows. All accommodations offer more living space than standard rooms in Surabaya and are equally suitable for short- and long-term stays. Boasting first-class meetings rooms and personalised event planning and catering, Vasa Hotel Surabaya is the perfect location for business gatherings in West Surabaya. Combining the best in Indonesian cuisine with flavours from around the world, we offer an enticing array of restaurants. From a sumptuous buffet to an authentic Chinese restaurant, our skilled culinary team welcomes travellers to explore a variety of gastronomy crafted with only the finest and freshest ingredients. An innovative blend of business with pleasure, Vasa Hotel Surabaya will surpass your guests expectations of style, comfort and service.
9.2 Excellent
Pros: A very nice and spacious room hotel in surabaya. The breakfast was nice.
9.6 Excellent
Pros: Spacious room, comfy bed, breakfast
Cons: Bathroom shower
10.0 Excellent
Pros: Everything Perfect. Hotel is fine for western people. I like breakfast and the staff.
Cons: Nothing
8.3 Excellent
Pros: Overall, It was a very great stay. Great location, room was very clean and the king bed was huge and comfortable! smooth check in and check out process.
Cons: Staff weren't very attentive, security check wasn't very thorough. In-room dining took 40 minutes to deliver a bottle opener and a bucket of ice to the room. No one helped us with our luggage during check out transfer.
9.0 Excellent
Pros: Close to the toll way was the main reason for staying there
Cons: Nothing in particular
8.3 Excellent
Pros: Great rooms and service from the staff, extra large king size bed was like sleeping on a cloud and the cushions were super lux.
Cons: Food for room service was a little lack lustre for the price.
Swiss-belinn Tunjungan Surabaya - Surabaya - Bedroom
8
9.1 Excellent (4,736 reviews)
S$ 73+
Overview Reviews
With a stay at Swiss-Belinn Tunjungan Surabaya in Surabaya, you'll be a 3-minute walk from Tunjungan Plaza and within a 5-minute drive of Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
7.0 Good
Pros: Nice place to stay and located in the very central of Surabaya. Room amenities are just as standard depend on which room you take. The nearest mall is Tunjungan Plaza which is like across the street. The staffs were amazing. They're so friendly, polite and nice. Hairdryer is available actually but you need to call to ask for it and somebody will get it to you. Try to get a room with the city as the view and you wont regret :p
Cons: Everything is pretty much nice, really.
5.8 Okay
Cons: Breakfast area is too crowded, better food selection ,towel can be better(whiter/cleaner)
7.5 Good
Pros: Hotel location
Cons: Small area restaurant for breakfast
8.0 Excellent
Pros: Room is clean
Cons: Should have international spread for breakfast buffet
7.5 Good
Pros: It was convenient to stay there.
Cons: Breakfast was so so crowded. Not a great experience to start the working day. I found it difficult to adjust the room temperature to comfortable.
Mercure Surabaya - Surabaya - Building
9
9.0 Excellent (12,929 reviews)
S$ 57+
Overview Reviews
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
7.9 Good
Pros: The staff members are helpful,especially the restaurant staff and manager are very friendly and warm.
Cons: When I booked the room, I asked the hotel to arrange my room with my the other two coworkers' next to one another. Although the hotel had promised me to do so, we didn't get our rooms next to one another. I don't think it is OK for the hotel failed to keep the promisewith us.
7.5 Good
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
10.0 Excellent
Pros: Great hotel, great facilities and staff members gave me all the advise i needed. Vina was of great help at the front desk, as were both her male colleagues!
7.5 Good
Pros: The price
Cons: Dine in service, they promise to serve in 15 minutes but they deliver it an hour, I order at 23.30.
8.3 Excellent
Pros: Always like to stay here every time I went to Surabaya
Cons: The Ambience of the Hotel is very nice specially the new building
Hotel Santika Premiere Gubeng Surabaya - Surabaya - Building
10
9.0 Excellent (5,830 reviews)
S$ 69+
Overview Reviews
With a stay at Hotel Santika Premiere Gubeng - Surabaya in Surabaya (Gubeng), you'll be within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.9 Good
Pros: Spacious room and bed, good breakfast. Easy to reach and the hotel is surrounded by International and local cafe/ restaurant.
Cons: 32 inch Tv is too small for big size room, power outlet only available if unplug the table lamp. If have more than 2 gadget to charge, you need to unplug all the table light. The consequences your room becone dark.
8.3 Excellent
Pros: Good business hotel which offers as promised. Next to a big road, but windows are soundproofed. Huge breakfast choice. Walking distance to train station (15min walk). Very friendly staff.
7.5 Good
Pros: Food clean nice staff
Cons: Not enough power socket for charging phone and laptop
8.3 Excellent
Pros: Free Pick up from Trainstation Surabaya Turi. Free Drop off to Trainstation Surabaya Gubeng.
Cons: Not much choice for vegetarian at breakfast buffet. Heard strong music till midnight in our room 920.
9.6 Excellent
Pros: Location and breakfast. Their breakfast is the best if you are looking for a wide spread of Indonesian breakfast. The have everything. And nasi goreng is the best.
Cons: Lighting in bathroom is dim.
Ts Suites Surabaya - Surabaya - Building
11
9.0 Excellent (786 reviews)
S$ 107+
Overview Reviews
With a stay at TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and a 2-minute drive from Ciputra World Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Surabaya? This hotel has facilities measuring 5942 square feet (552 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
10.0 Excellent
Pros: Breakfast out in the mall - very good and the best thing is, that you can have breakfast 24 hours per day, If you miss the buffet, choose from a a la carte menu - still included in the room rate - don't know about any other place that offers this and the other good thing is late check out, if need to be until 4 pm. All items in the mini bar also free.
Cons: all good, but if with a family no pool, that is the only thing
6.3 Good
Pros: Staff
Cons: Breakfast, cleanliness, facility
10.0 Excellent
Pros: Breakfast nice setting inside the mall in USA diner style. Authenticly done. Good buffet till 10 am. Because they offer all day breakfast after 10 am you choose from the menu.
Cons: A bit of a backdraw was no pool and no extra beds. We solved it with a bench mattress and they were very helpful providing extra sheets
9.6 Excellent
Pros: The rooms are big and the location is perfect. There are many restaurants, Bars, etc. Surabaya Town Square. No need to go anywhere by taxi
Cons: They only have the Rain shower. No shower head. Not even in the bath tup. The breakfast could be a bit more variety of food.
Best Western Papilio Hotel - Surabaya - Building
12
8.9 Excellent (6,235 reviews)
S$ 54+
Overview Reviews
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport. The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology. Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink. For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
9.2 Excellent
Pros: Staff were very friendly and helpful
Cons: Lift took too long, had to wait over 10 mins on three occasions
8.8 Excellent
Pros: Reception help and support upon arrival
Cons: Keep it up. Good job
9.2 Excellent
Pros: Very clean and comfortable.
7.0 Good
Cons: The receptionist didn’t give or send the receipt or bill to me, which I really need, because it was business trip. Please send the receipt of my stay from 03, Nov to 05, Nov to email(936944971@qq.com). Please!

Best rooms in Surabaya

Ciputra Golf & Family Club - Surabaya - Building
1
9.2 Excellent (612 reviews)
S$ 45+
Overview
With a stay at Ciputra Golf & Family Club in Surabaya, you'll be within a 15-minute walk of Ciputra Golf Club and Ciputra Waterpark. This hotel is 9.7 mi (15.7 km) from Surabaya Town Square and 10.6 mi (17 km) from Tunjungan Plaza. Rooms Make yourself at home in one of the 11 air-conditioned guestrooms. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers. Amenities Don't miss out on the many recreational opportunities, including a spa tub, a sauna, and a fitness center. Dining Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Business, Other Amenities Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overview Reviews
With a stay at Collection O 15 Taman Melati Merr Surabaya in Surabaya, you'll be within a 10-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
4.6 Okay
Pros: Friendly staff
Cons: My balcony had cigarette butts on the floor and there was a safety pin on the shower floor, it hadn't been cleaned properly after the last guest. The hotel isn't complete, men were working around the pool so I didnt feel comfortable going as a woman on my own (which was the main reason I booked this hotel). I think the hotel should have explained this on their page as it is quite misleading.
7.0 Good
Pros: The place was actually comfy, they got a swimming pool and also a basket ball court. They also had a coffee shop next to the receptionist. The place is also near to some of the best places, The bed is comfy and they got a night lamp which is good too. The staffs are also extra helpful and they also had a gym if i remember correctly...it's
Cons: But the hygiene is questionable. My room got a wet bed marker, and also there's a lot of ants in the room idk why. Make sure to ask them to clean up the room extra, the entrance is a bit annoying since there's a construction, The bathroom is also really cramped tbh, and the water heater and shampoo deposit got jammed in the first night till i ask them to clean up my room the next day. The internet kinda sucked and the TV channels are limited to some local channels
9.2 Excellent
Pros: This place was a last moment booking for me in Surabaya, and definitly a very nice choise. The room is soo quit to sleep, soo clean and 1 of my best night sleeps in Indonesia. The people which have the warungs in the area are so sweet and kind.. It definitly a place to book.. You stay at the 30th floor,the view is amazing
Cons: Its a pretty new building, some taxi drivers could not find it. But new means clean and fine place
10.0 Excellent
Pros: My family feel comfort and enjoy
Cons: Drainase
10.0 Excellent
Pros: Clean and extra cool view
6.3 Good
Pros: Near campus
Cons: Noisy, when we stay it looks like still under construction during working hour its was so noisy but after that so quite
7.5 Good
Pros: Friendly/WELCOME with gofood/grabfood and grabbike/gobike. We use motorbike, bc we feel it more safe for solo traveller, female especially.
Cons: Less friendly with gojek motorbike. I order gofood, sometime security not allow the driver to go lobby to gv the food. Not many food in surrounding hotel, so gofood lah. I used gobike to go somewhere bc i feel motorbike more safe for female solo traveler like me, sometime they not allow driver to enter lobby, but allow gocar/taxy. Pl be friendly with everyone.
10.0 Excellent
Pros: Friendly staff, clean room, great view.
10.0 Excellent
Pros: holiday
Cons: bisnis
Ts Suites Surabaya - Surabaya - Building
3
9.0 Excellent (786 reviews)
S$ 107+
Overview Reviews
With a stay at TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and a 2-minute drive from Ciputra World Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Surabaya? This hotel has facilities measuring 5942 square feet (552 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
10.0 Excellent
Pros: Breakfast out in the mall - very good and the best thing is, that you can have breakfast 24 hours per day, If you miss the buffet, choose from a a la carte menu - still included in the room rate - don't know about any other place that offers this and the other good thing is late check out, if need to be until 4 pm. All items in the mini bar also free.
Cons: all good, but if with a family no pool, that is the only thing
6.3 Good
Pros: Staff
Cons: Breakfast, cleanliness, facility
10.0 Excellent
Pros: Breakfast nice setting inside the mall in USA diner style. Authenticly done. Good buffet till 10 am. Because they offer all day breakfast after 10 am you choose from the menu.
Cons: A bit of a backdraw was no pool and no extra beds. We solved it with a bench mattress and they were very helpful providing extra sheets
9.6 Excellent
Pros: The rooms are big and the location is perfect. There are many restaurants, Bars, etc. Surabaya Town Square. No need to go anywhere by taxi
Cons: They only have the Rain shower. No shower head. Not even in the bath tup. The breakfast could be a bit more variety of food.
Ikiru to Live - Surabaya - Building
4
8.7 Excellent (137 reviews)
S$ 23+
Overview Reviews
With a stay at IKIRU to Live in Surabaya (Gubeng), you'll be within a 5-minute drive of Grand City Surabaya and Surabaya Town Square. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
10.0 Excellent
Pros: Very comfortable bed and room, and very clean! And breakfast is nice especially local asian food!
Cons: Got mosquito but i think is fine...
9.2 Excellent
Pros: Comfy n large bed
Cons: Everything is okay
9.2 Excellent
Pros: It was clean and we had all we needed - really good breakfast! I do recommend it to anyone.
Cons: Unfortunately the staff does not speak English very good and we don‘t speak Indonesian, so it made it sometimes difficult to talk.
10.0 Excellent
Pros: Location. Comfort. Value for money.
9.6 Excellent
Pros: Breakfast is excellent and the staff are very kind.
8.8 Excellent
Pros: Staffs are helpful. Room is very clean and comfortable as shown in the pictures. Will stay again if we get the chance.
Cons: Breakfast need to be improved especially the local cuisine. Surabaya is heaven for food, so breakfast should be better.
9.2 Excellent
Pros: Clean, comfortable. Pleasant staff. Good value.
10.0 Excellent
Pros: I can only give a 10 to this hostel... The owner is extremely nice and helpful, I arrived quite sick and she offered herself to drive me to the nearest doctor and even gave me a room with a private bathroom for the same price. Breakfast was good, the bed is supercomfortable and the place as a whole is really clean! Thank you so much for everything!! Highly recommended :)
6.7 Good
Pros: Staff really tried their best even though they spoke no English, were super friendly and finally arranged transportation for our early flight next morning. AC and shower were great, everything was very clean and comfy bed.
Cons: We choose this hotel because we read really good reviews about how helpful they were booking tours and giving info but when we got there... No one was able to speak English, we barely understood each other using google and even one of the costumers had to help us, they kept saying the owner wasn’t there, he was the one supposed to speak English. The room was on main floor with no windows to the street and quite noisy because of the rest of costumers hanging around the lobby. A bit overpriced for the location and the language barrier.

Best Surabaya hotels near World Trade Centre

Show all
Hotel Bumi Surabaya - Surabaya - Building
1
9.3 Excellent (5,356 reviews)
S$ 89+
Overview Reviews
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.0 Excellent
Pros: The property’s garden is quite nice & green. The big breakfast. Really good value for money.
Cons: We were waiting for long time to get our luggage to be sent to our room.
8.0 Excellent
Pros: Room is spacious
Cons: Water in bathroom is dirty, they are still working on it but unfortunately until the day we left it was still unresolved.
10.0 Excellent
Pros: Everything! The best is breakfast time that has the longest breakfast time until 10:30. Variety of menu is superb! Room cleanliness is good, homey for me. Bathtube and hot water are excellent.
Cons: None
8.0 Excellent
Pros: Breakfast seems a bit boring for us who stayed for 9 nights. I think they could varies the soup at least. Maybe alter between soto ayam, soto daging, rawon, garang asem, instead of coto makassar every morning Perhaps add more vegies in salad bar. Something like steamed broccoli, steamed cauliflower, shredded carrots, cucumber, etc.
Cons: It would be good to get rid of some broken gym equipment. I would highly recommend to add a body bike that allow us to do a stand on the bike while doing exercise, this is one of the example https://body-bike.com/category/indoor-bikes/
10.0 Excellent
Pros: Lush green , spacious unit, extremely helpful staff
Cons: Everything was too good
Harris Hotel & Conventions Gubeng - Surabaya - Building
2
9.0 Excellent (6,015 reviews)
S$ 54+
10.0 Excellent
Pros: Colour scheme
Cons: Shower head not working
10.0 Excellent
Pros: The bed very comfy
Cons: Shampoo and soap should be better if refillable liquid.
8.3 Excellent
Pros: Staffs are very friendly and service is very good.