Novotel Sydney on Darling Harbour

100 Murray Street, Sydney, NSW 2009, Australia
+61 299 340 000

Cheapest
rate per night

8.5

Excellent
based on 2,796 reviews
Novotel Sydney on Darling Harbour - Sydney, NSW, Australia
Mon 30-11
-
Tue 1-12
Compare vs KAYAK |

Provider Nightly total
Trip.com S$ 196
Booking.com S$ 198
Zenhotels.com S$ 242
Trip.com
Booking.com
Zenhotels.com

Good to know

Value for money

7.8

Distance to city centre

1.1 km

Location rating

9.3

Nearest airport

Sydney Kingsford Smith

Distance to airport

7.7 km

Rooms

Mon 30-11
Tue 1-12

Superior rooms

S$ 196+

Bed type
Provider
Nightly + local taxes & fees
Unknown
S$ 196 per night
Double bed
S$ 198 per night
Unknown
S$ 242 per night
Queen bed
S$ 271 per night

Reviews

Pros

Cons

Traveller rating

832
381
150
28
1

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Nov 2019
    9.1

    AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

  • Mediocre
    Jan 2019
    2.5

    Worst hotel experience with exhorbitant rates

    Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

    Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

  • Good
    Feb 2018
    7.1

    Friendly staff, nice food, great location.

    Shouldn't have to pay for internet access or parking.

  • Okay
    Mar 2014
    5.0

    The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

    When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

  • Okay
    Dec 2010
    5.3

    I enjoyed the closness to the city of Sydney and the harbour side views from our room.

    The additional cost of the car parking. The lack of exhaust fans in the bathroom.

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About

Overview

Situated in Sydney CBD, this hotel is a 10-minute walk to Star Sydney Casino and Australian National Maritime Museum. Surrounded by local bars and restaurants, it is within walking distance from The Star MLR Station.

Novotel Sydney on Darling Harbour has panoramic city views, plus outdoor tennis courts, a 24-hour business centre and a swimming pool. Staff are available 24/7 and can assist with booking tours and tickets.

Equipped to ensure an enjoyable stay, rooms provide a mini bar, a seating area and a refrigerator. All are air conditioned and offer a sofa bed, a bathtub and an alarm clock.

The hotel features an on-site restaurant, serving international cuisine. In the evening, guests can enjoy a beverage in the in-house bar.

Tourist attractions near Novotel Darling Harbor include George Street, Sydney and Queen Victoria Building. Situated within a five-minute walk is Darling Harbour.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 2,796 reviews

8.7

Cleanliness

8.7

Comfort

8.9

Staff

7.8

Value for money

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Wine glasses
ATM on-site
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Hypoallergenic
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Interconnected room(s) available
iPhone dock
Outdoor pool
Key access
Key card access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Delivered food is securely covered
Babysitting/child care services (surcharge)
Trouser press
Food can be delivered to guest accommodation
Pets not allowed
Pool towels
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Pool with a view
Coffee shop
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Radio
Ticket service
Outdoor tennis
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Sea view
Seating area
Lift
Massage
Shampoo
Shared lounge/TV area
Shower
Accessible by lift
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Alarm clock
Bathtub
Body soap
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Tile/marble floor
Toilet
Toilet paper
Children's television networks
Safe
City view
Airport shuttle
Dustbins
TV
Upper floors accessible by lift
Conditioner
Desk
Wardrobe or closet

FAQs when booking at Novotel Sydney on Darling Harbour

Where is Novotel Sydney on Darling Harbour located?

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Does Novotel Sydney on Darling Harbour offer free Wi-Fi?

Does Novotel Sydney on Darling Harbour offer free parking?

Does Novotel Sydney on Darling Harbour offer free airport shuttle service?

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Does Novotel Sydney on Darling Harbour have a pool?

Photos

All photos (13)
Bedroom (3)
Bar (1)
Beach (1)
Restaurant (3)

Location

Most popular landmarks

  • Darling Harbour 224 m
  • Queen Victoria Building 0.8 km
  • Pitt Street Mall 1 km
  • Sydney Tower 1.1 km
  • Hyde Park 1.3 km
  • St Mary's Cathedral 1.5 km

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