Overview

Novotel Den Haag City Centre
Top Family Hotel

Hofweg 5-7, 2511 AA The Hague, Zuid-Holland, Netherlands
+31 702 039 003

S$ 162+

Overall guest ratings

8.4/10 Excellent
based on 2,175 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.6
  • 5.4

Good to know

  • Comfortable beds
  • Friendly service
  • Near city centre

Nearby

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    About

    Discover the beautiful city of The Hague and relax at Novotel. Novotel Den Haag City Centre is a 4-star family friendly hotel in the centre of The Hague, in a unique location in the Passage shopping arcade. Opposite the Binnenhof, close to the political heart of the Netherlands, the embassies and government buildings, the hotel is ideal for business trips. Whether you are visiting for business or a meeting, or want to explore the city's shops and museums, you will quickly feel at home at Novotel.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Internet (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    based on 2,166 reviews
    • 9.5 "Excellent wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.6 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.0 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.4 "64% said the view was so-so."
    • 5.3 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 4.5 "Value below average."
      1.4 "86% said the breakfast was too expensive."
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    Overall rating

    8.4 Excellent
    based on 584 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.4 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.1 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
    • 5.8 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were clean enough."
      6.5 "65% said the view was so-so."
    • 5.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.2 "For only 52%, the noise level was all right."
    • 4.2 "Value below average."
      1.2 "88% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    based on 1,429 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 9.0 "Excellent breakfast."
    • 8.4 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
    • 5.0 "Rooms are ok."
      2.9 "71% said rooms were small."
      2.8 "72% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      2.2 "78% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
      2.2 "78% had problems with the shower."
      3.0 "For 70%, the rooms looked old."
      2.4 "76% said the bathroom was dirty."
      4.0 "60% criticized the small bathroom."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      4.0 "60% criticized the small bathroom."
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    Overall rating

    8.7 Excellent
    based on 21 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 6.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 129 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.7 "Location is great."
    • 8.1 "Breakfast is good."
    • 5.4 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.3 "Rooms are ok."
    • 4.6 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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