Overview

New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa, Tokyo 141-0032, Japan
+81 337 799 111

S$ 105+

Overall guest ratings

7.8/10 Good
based on 1,918 reviews

Review highlights

  • 9.5
  • 8.1
  • 8.0
  • 6.4

Good to know

  • Well-maintained rooms
  • Professional service
  • Great shopping
  • Train station is close

Nearby

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    About

    Located in Osaki, this hotel is within 3 mi (5 km) of Tokyo Metropolitan Teien Art Museum, Tokyo Metropolitan Museum of Photography, and Keio University. Naka-Meguro and Shinagawa Aquarium are also within 3 mi (5 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Laundry service
    • Room service
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 1,875 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      7.9 "Great parking, according to 79%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.0 "Good access to the airport, said 90%."
    • 8.1 "Breakfast is good."
    • 8.0 "Food is delicious."
      7.1 "71% loved the dining experience."
      9.0 "90% enjoyed the side dishes."
      8.0 "Yummy desserts, said 80%."
      10.0 "Pasta was excellent, said 100%."
      9.0 "Salads were tasty, according to 90%."
    • 7.2 "Good service."
      7.2 "72% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.7 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.9 "Only 69% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.1 "Only 61% thought the air conditioning was adequate."
      6.4 "Only 64% thought the furniture was functional."
      6.7 "67% thought the minibar was ok."
    • 6.4 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.0 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
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    Overall rating

    7.6 Good
    based on 393 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      8.0 "Great parking, according to 80%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good breakfast."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.8 "Average value."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.1 "Only 61% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
      6.0 "Only 60% thought the air conditioning was adequate."
      6.3 "Only 63% thought the furniture was functional."
    • 5.0 "Vibe was decent."

    Overall rating

    7.8 Good
    based on 600 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      7.8 "Great parking, according to 78%."
      8.9 "Easily accessible by car, said 89%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.1 "Good service."
      7.6 "76% thought the service was very professional."
      8.5 "85% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.5 "Internet is average."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "Only 61% thought the air conditioning was adequate."
      6.6 "Only 66% thought the furniture was functional."
    • 5.1 "Vibe was decent."
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    Overall rating

    7.6 Good
    based on 393 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 8.1 "Breakfast is good."
    • 7.6 "Good cleanliness."
    • 7.5 "Good service."
      7.2 "72% said the reception staff was great."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.2 "High comfort."
      7.4 "74% thought rooms were spacious."
    • 6.9 "Average value."
    • 6.5 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.1 "Vibe was decent."
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    Overall rating

    7.6 Good
    based on 487 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 6.8 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 6.5 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      6.1 "Only 61% thought the air conditioning was adequate."
    • 5.3 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Well-maintained rooms"
    "Professional service"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou
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