Good to know
|Distance to city centre||6.0 km|
|Nearest airport||Sapporo Chitose|
|Distance to airport||73.8 km|
|"Breakfast and Dinner were good."||(in 20 reviews)|
|"Excellent view of the lake."||(in 33 reviews)|
|"Great location, superb public bath"||(in 20 reviews)|
|"The rooms are old and dirty."||(in 5 reviews)|
|"Room has smell and too old"||(in 8 reviews)|
|"Hotel room looked old and smelly."||(in 2 reviews)|
Time of year
Show reviews that mention
|bit outdated||in 4 reviews|
|buffet breakfast with variety||in 31 reviews|
|chintzy||in 3 reviews|
|customer service||in 10 reviews|
|dinner and breakfast||in 26 reviews|
|dirty room||in 14 reviews|
|good buffet||in 18 reviews|
|great location||in 11 reviews|
|great view||in 31 reviews|
|hot spring||in 9 reviews|
|lake toya||in 5 reviews|
|lake view||in 54 reviews|
|little bit||in 18 reviews|
|old and dirty||in 6 reviews|
|old hotel||in 15 reviews|
|poconos||in 3 reviews|
|room small||in 50 reviews|
|shuttle bus||in 15 reviews|
|smoking room||in 59 reviews|
|swimming pool||in 6 reviews|
Room price was expensive! Can’t book for standard room, 2nd room need to follow 1st room pricing on booking.com
There is no air conditioner in the room. When we asked to make sure we were using properly the device, a guy answered a little roughly that the room was hot because the weather is hot in Japan ! It’s my 7th journey in Japan, always in summertime (so thank you : I know Japan is warm) and I’ve never had this kind of stupid answer. At thé frontdesk, we finally had a more honest answer : the temperarure can’t be chosen because these are old devices. We were proposed to change room only when I informed them that we were not staying, even if we already paid for the room. So disappointing. The Toya Kohan Tei, located just next door, has at least rooms with air conditioner and the same view on the lake.
Onsen was the best !!
Very spacious room, and good range of amenities.
The onsen was great. The room was clean. The fu-ton was very soft and comfy.
The shuttle bus to the city departed a bit early.
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, just steps from Lake Toya and Toyako Onsen. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
based on 4,434 reviews
Things to know
- Recreation staff is nice
- Great desserts & fruits
- Pleasant entrance area
Policies vary by room type and provider.
FAQs when booking at Toya Sun Palace Resort & Spa
Where is Toya Sun Palace Resort & Spa located?
Toya Sun Palace Resort & Spa is located at Touyako Onsen 7-1, 6 km from the centre of Toyako. Toyako Onsen is the closest landmark to Toya Sun Palace Resort & Spa.
When is check-in time and check-out time at Toya Sun Palace Resort & Spa?
Check-in time is 14:00 and check-out time is 10:00 at Toya Sun Palace Resort & Spa.
Does Toya Sun Palace Resort & Spa offer free Wi-Fi?
Yes, Toya Sun Palace Resort & Spa offers free Wi-Fi.
Does Toya Sun Palace Resort & Spa offer free parking?
Yes, Toya Sun Palace Resort & Spa offers free parking.
Does Toya Sun Palace Resort & Spa offer free airport shuttle service?
No, Toya Sun Palace Resort & Spa does not offer free airport shuttle service.
How far is Toya Sun Palace Resort & Spa from the airport?
Toya Sun Palace Resort & Spa is 73.8 km from Sapporo Chitose.
Can you bring pets to Toya Sun Palace Resort & Spa?
No, pets are not allowed at Toya Sun Palace Resort & Spa.
Does Toya Sun Palace Resort & Spa have a pool?
Yes, Toya Sun Palace Resort & Spa has a pool on-site.
Most popular landmarks
- Toyako Onsen 1.2 km
- Lake Toya 2.2 km
|Sapporo Chitose||73.8 km|