Good to know
|Distance to city centre||6.0 km|
|Nearest airport||Sapporo Chitose|
|Distance to airport||73.8 km|
|"Breakfast and Dinner were good."||(in 20 reviews)|
|"Excellent view of the lake."||(in 33 reviews)|
|"Great location, superb public bath"||(in 20 reviews)|
|"The rooms are old and dirty."||(in 5 reviews)|
|"Room has smell and too old"||(in 8 reviews)|
|"Hotel room looked old and smelly."||(in 2 reviews)|
Time of year
Show reviews that mention
|bit outdated||in 4 reviews|
|buffet breakfast with variety||in 31 reviews|
|chintzy||in 3 reviews|
|customer service||in 10 reviews|
|dinner and breakfast||in 26 reviews|
|dirty room||in 14 reviews|
|good buffet||in 18 reviews|
|great location||in 11 reviews|
|great view||in 31 reviews|
|hot spring||in 9 reviews|
|lake toya||in 5 reviews|
|lake view||in 54 reviews|
|little bit||in 18 reviews|
|old and dirty||in 6 reviews|
|old hotel||in 15 reviews|
|poconos||in 3 reviews|
|room small||in 50 reviews|
|shuttle bus||in 15 reviews|
|smoking room||in 59 reviews|
|swimming pool||in 6 reviews|
There is no air conditioner in the room. When we asked to make sure we were using properly the device, a guy answered a little roughly that the room was hot because the weather is hot in Japan ! It’s my 7th journey in Japan, always in summertime (so thank you : I know Japan is warm) and I’ve never had this kind of stupid answer. At thé frontdesk, we finally had a more honest answer : the temperarure can’t be chosen because these are old devices. We were proposed to change room only when I informed them that we were not staying, even if we already paid for the room. So disappointing. The Toya Kohan Tei, located just next door, has at least rooms with air conditioner and the same view on the lake.
Onsen was the best !!
The onsen was great. The room was clean. The fu-ton was very soft and comfy.
The shuttle bus to the city departed a bit early.
Room is getting old. The bathroom and bedroom needs a good renovation.
The bathroom and bedroom
English speaking lady staff
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, just steps from Lake Toya and Toyako Onsen. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
based on 4,047 reviews
Things to know
- Great view
- Great desserts & fruits
- Recreation staff is nice
Policies vary by room type and provider.
Most popular landmarks
- Toyako Onsen 1.2 km
- Lake Toya 2.2 km
|Sapporo Chitose||73.8 km|