Toya Sun Palace Resort & Spa

Touyako Onsen 7-1, Toyako 049-5731, Japan
+81 142 751 111

Cheapest
rate per night

8.1

Excellent
based on 4,047 reviews
Toya Sun Palace Resort & Spa - Toyako, Japan
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Compare vs KAYAK |

Provider Nightly total
TripAdvisor S$ 239
KAYAK S$ 462
TripAdvisor
KAYAK

Good to know

Distance to city centre 6.0 km
Location rating 7.4
Nearest airport Sapporo Chitose
Distance to airport 73.8 km

Rooms

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Reviews

Pros

Cons

Traveller rating

27
25
9
6
0

Time of year

Traveller type

Show reviews that mention

+
bit outdated in 4 reviews
buffet breakfast with variety in 31 reviews
chintzy in 3 reviews
customer service in 10 reviews
dinner and breakfast in 26 reviews
dirty room in 14 reviews
good buffet in 18 reviews
great location in 11 reviews
great view in 31 reviews
hot spring in 9 reviews
lake toya in 5 reviews
lake view in 54 reviews
little bit in 18 reviews
old and dirty in 6 reviews
old hotel in 15 reviews
poconos in 3 reviews
room small in 50 reviews
shuttle bus in 15 reviews
smoking room in 59 reviews
swimming pool in 6 reviews
  • Mediocre
    Aug 2019
    2.5

    There is no air conditioner in the room. When we asked to make sure we were using properly the device, a guy answered a little roughly that the room was hot because the weather is hot in Japan ! It’s my 7th journey in Japan, always in summertime (so thank you : I know Japan is warm) and I’ve never had this kind of stupid answer. At thé frontdesk, we finally had a more honest answer : the temperarure can’t be chosen because these are old devices. We were proposed to change room only when I informed them that we were not staying, even if we already paid for the room. So disappointing. The Toya Kohan Tei, located just next door, has at least rooms with air conditioner and the same view on the lake.

  • Excellent
    Jul 2019
    9.6

    Onsen was the best !!

  • Excellent
    Jan 2019
    8.8

    The onsen was great. The room was clean. The fu-ton was very soft and comfy.

    The shuttle bus to the city departed a bit early.

  • Okay
    Dec 2018
    5.4

    Room is getting old. The bathroom and bedroom needs a good renovation.

    The bathroom and bedroom

  • Excellent
    Nov 2018
    10.0

    English speaking lady staff

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About

Overview

When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, just steps from Lake Toya and Toyako Onsen. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 4,047 reviews

9.1

Breakfast

9.1

Wellness

6.1

WiFi

3.5

Cleanliness

Things to know

  • Great view
  • Great desserts & fruits
  • Recreation staff is nice

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Game room
Hot tub
Indoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Lift
Massage
Laundry facilities
Child pool
Hairdryer
Night club
Safe
Free babysitting/child care services
Pets not allowed
Steam room
Spa

Location

Most popular landmarks

  • Toyako Onsen 1.2 km
  • Lake Toya 2.2 km

Getting Around

Sapporo Chitose 73.8 km
Hakodate 88.4 km

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