Find hotel deals
Compare vs KAYAK
Toya Sun Palace Resort & Spa
Touyako Onsen 7-1, Toyako 049-5731, Japan
+81 142 751 111
Cheapest
rate per night
8.1
Excellent
based on 4,047 reviews
Good to know
| Distance to city centre | 6.0 km |
|---|---|
| Location rating | 7.4 |
| Nearest airport | Sapporo Chitose |
| Distance to airport | 73.8 km |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Pros
| "Breakfast and Dinner were good." | (in 20 reviews) |
|---|---|
| "Excellent view of the lake." | (in 33 reviews) |
| "Great location, superb public bath" | (in 20 reviews) |
Cons
| "The rooms are old and dirty." | (in 5 reviews) |
|---|---|
| "Room has smell and too old" | (in 8 reviews) |
| "Hotel room looked old and smelly." | (in 2 reviews) |
Traveller rating
27
25
9
6
0
Time of year
Traveller type
Show reviews that mention
+
| bit outdated | in 4 reviews |
|---|---|
| buffet breakfast with variety | in 31 reviews |
| chintzy | in 3 reviews |
| customer service | in 10 reviews |
| dinner and breakfast | in 26 reviews |
| dirty room | in 14 reviews |
| good buffet | in 18 reviews |
| great location | in 11 reviews |
| great view | in 31 reviews |
| hot spring | in 9 reviews |
| lake toya | in 5 reviews |
| lake view | in 54 reviews |
| little bit | in 18 reviews |
| old and dirty | in 6 reviews |
| old hotel | in 15 reviews |
| poconos | in 3 reviews |
| room small | in 50 reviews |
| shuttle bus | in 15 reviews |
| smoking room | in 59 reviews |
| swimming pool | in 6 reviews |
-
MediocreAug 20192.5
There is no air conditioner in the room. When we asked to make sure we were using properly the device, a guy answered a little roughly that the room was hot because the weather is hot in Japan ! It’s my 7th journey in Japan, always in summertime (so thank you : I know Japan is warm) and I’ve never had this kind of stupid answer. At thé frontdesk, we finally had a more honest answer : the temperarure can’t be chosen because these are old devices. We were proposed to change room only when I informed them that we were not staying, even if we already paid for the room. So disappointing. The Toya Kohan Tei, located just next door, has at least rooms with air conditioner and the same view on the lake.
-
ExcellentJul 20199.6
Onsen was the best !!
-
ExcellentJan 20198.8
The onsen was great. The room was clean. The fu-ton was very soft and comfy.
The shuttle bus to the city departed a bit early.
-
OkayDec 20185.4
Room is getting old. The bathroom and bedroom needs a good renovation.
The bathroom and bedroom
-
ExcellentNov 201810.0
English speaking lady staff
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
When you stay at Toya Sun Palace Resort & Spa in Sobetsu, you'll be on the waterfront, just steps from Lake Toya and Toyako Onsen. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Hotels.com
Features
8.1 Excellent
based on 4,047 reviews
9.1
Breakfast
9.1
Wellness
6.1
WiFi
3.5
Cleanliness
Things to know
- Great view
- Great desserts & fruits
- Recreation staff is nice
Check in |
14:00 |
Check out |
10:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Free Wi-Fi
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Game room
Hot tub
Indoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Sauna
Free parking
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Lift
Massage
Laundry facilities
Child pool
Hairdryer
Night club
Safe
Free babysitting/child care services
Pets not allowed
Steam room
Spa
Location
Most popular landmarks
- Toyako Onsen 1.2 km
- Lake Toya 2.2 km
Getting Around
| Sapporo Chitose | 73.8 km |
|---|---|
| Hakodate | 88.4 km |
Nearby hotels
Closest
See more nearby hotels
Cheapest
See cheapest hotels in Toyako
Most recommended
See most recommended hotels in Toyako