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We really enjoyed our stay in Arthouse Design Luxury PH. The apartment was clean, spacious and the interior was well designed. It has 2 big terraces with the views into the jungle. The beds were super comfortable. The building is clean and welcoming with a lot of interesting art, it has a nice spacious pool with a restaurant next to it. We didn't eat any food but the cocktails were really nice. There is some construction going on in the neighborhood at the moment but it didn’t bother us at all. The location is between beach and town so it's a good base if you want to explore both areas. You can find some nice restaurants for both breakfast, lunches and dinners close by. Overall we had a great experience and I really hope to return to this property again.
Great beds great rooms great living area private pool all highest standards April at reception gives a complete service and assistance to the customer with a smile and in very stylish way. She takes care of any problem or thought
Distance from the beach - car needed and many traffic jams
Very roomy and clean
Far from the beach You need a car Get lost easy in this new neighborhood
Pool is really cold
Despite the comfort , furnishing and great size of the appartment the awful noise made us leave the day after our arrival. We also would have enjoyed the swimming pool although it was in another building with several locked doors.
The welcoming was very brief and disdainful. Contrary to what had been anounced, no breakfast was offered. Not to mention the fact that there were no water bottles available. We had not been warned of the works in progress of new buildings for the hotel which led to constant unbearable noise right under our windows. The staff showed no understanding of the situation: we had arrived at 5pm but were told to leave the place before 11am the next day to have a PART of the fees refunded (we had booked for eight days). We spent part of the night and of the following morning looking for another place to stay and finally left at 1pm. The staff then showed again no understanding.. Although we were only two hours late and given the circumstances, they absolutely refused to refund us and told us the director couldn't be reached for the next seven days!
When you stay at Arthouse Art Residences in Tulum, you'll be near the beach, within a 10-minute drive of Tulum National Park and Playa Paraiso. Featured amenities include luggage storage, a library, and an elevator.
based on 69 reviews
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- Nice building
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Most popular landmarks
- Tulum Mayan Ruins 2 km
- Playa Paraiso 3.3 km
- Tulum National Park 3.6 km
- Gran Cenote 4.9 km
- Tulum Monkey Sanctuary 7.2 km
- Casa Cenote 10.3 km