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Hyatt Regency Guam
Best Service Friendliness

1155 Pale San Vitores Rd, Tumon 96913-4206, Guam
+1 671 647 1234

S$ 373+

Overall guest ratings

8.3/10 Excellent
based on 1,546 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.1
  • 5.7

Good to know

  • Professional service
  • Friendly service
  • Spacious rooms

Nearby

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    About

    Hyatt Regency Guam is a 14 story, 455 room ocean front view resort hotel ideally situated on a prime 150-meter beach front site in the heart of Tumon Bay, the island's hotel row, and within easy access of the main business district of the capital town Agana. A 5 minute drive to Guam International Airport.

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    Hyatt

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Storage available
    • Terrace/Patio
    • Business centre
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Bar/Lounge
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,546 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "City centre within easy reach, said 86%."
      9.2 "Great parking, according to 92%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
    • 8.1 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 7.3 "Good service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
      6.5 "Beds were acceptable for 65%."
    • 5.7 "Breakfast is mediocre."
    • 4.3 "Value below average."
      3.0 "The price was too high for 70%."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      3.2 "68% thought it was rather dirty."
      4.5 "Dirty pool, said 55%."
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    Overall rating

    8.4 Excellent
    based on 324 reviews
    • 9.3 "Wonderful beach."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Pool is good."
    • 8.1 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 7.3 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Value below average."
    • 3.3 "Not very clean."
      3.1 "69% said rooms were dirty."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 1,221 reviews
    • 9.3 "Wonderful beach."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "City centre within easy reach, said 86%."
      9.4 "Great parking, according to 94%."
    • 8.9 "Pool is good."
    • 7.1 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.0 "Nice rooms."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Value below average."
    • 3.9 "Not very clean."
      3.7 "63% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly service"
    "Spacious rooms"
    data provided by TrustYou

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