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amazing service for a 4hr flight, great selection of movies and music, blanket options, good toilets

It’s sad how legacy airlines feel like budget airlines now. Cramped space Non reclining seats No inflight entertainment (need to connect via your own device) Saving grace is the crew. Truly nice and sincere service.

The flight was fantastic and the crew was absolutely excellent, but the entertainment system on the B777 was not working. That's a long time to spend with no electronics. The crew offered I-Pads but I had brought my own. I am only pointing this out because this is the second flight on Philippines Air where the entertainment system was down. FJM

Flight was cancelled and rescheduled to 205 in the morning at the peril of passengers. No hotels provided by the airline. Passengers left stranded at airport. Not acceptable. I was able to get a hotel at my own cost outside of the airport. No reimbursement. Won’t be my choice in for future travels.

Poor check in attitude , terrible food , movies selection poor, food came out cold , service terrible , entertainment system also broke so we had to use a iPad , worst biz class I have ever been on

I’m 6’2” and the seats were too close together for my knees, very uncomfortable.

There is a problem with the sound while watching movie or listening to the music ( the sound is static & goes on and off). Aside from the sound, the experience was good & stewardesses are nice.

The food was good but could be better. Also, less salt would be nice.

I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.

I’ve had previous bad experiences with Philippine Airlines so i was pleasantly surprised with the vast improvement in comfort, service and food quality.