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|Distance to city centre||0.5 km|
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Clean room and very good service.
Nothing. Everything is perfect.
Clean room convenient location
Room 1204 was too cold ( no thermostat in the room). Squeaky bathroom floor was annoying.
The location of the hotel is convenient. This property is a little fancier than business hotels. There are many restaurants and shops within walking distance. The room is clean, quiet, and it has an electronic kettle and a refrigerator. Wi-Fi connection is good enough for Skype and FaceTime. Staff is willing to help if you need anything done.
There is no safety box in the room. Any valuable items must be kept in the front desk. The breakfast buffet cups and plates are tiny but that's normal for Japanese. You can dispense small amount (only a few sips) of tea or coffee at a time. It would be ideal to have a larger tea cup or an individual size pot for each table to avoid multiple trips to beverage station carrying hot drinks. I felt being watched when I was near the buffet table. I know they were just doing their job, but this can be good and bad. It is good that the buffet table kept clean and food gets replenished quickly, but it is awkward and uncomfortable to get constant stare. It should be done more discreet manner. There is no need to stare at customers and whisper to each other. A bottle of honey near the yogurt is very sticky and unable to open. The toaster makes a loud squeaky noise every time when someone opens and closes the door. There were only a few pieces of 3 inch square (1/4 of a slice of bread) french toast in a corner for the entire crowd, so no one takes it. Might as well make it "made to order" hot and fresh would be more appealing. Food in general is room temperature or lukewarm including miso soup, steamed rice and other hot items. The food is not bad, but a lot to be desired.
This is a first-rate hotel which really ticks all the boxes! We especially liked the fact that we could use their bicycles ... which we did ... EVERY DAY AND NIGHT!
I have nothing to add here ... it was just great!
Wider bed and larger room. Service of Bell Captain was excellent.
Could not control air-conditioner.
With a stay at Utsunomiya Tobu Hotel Grande in Utsunomiya, you'll be 0.4 mi (0.6 km) from Matsugamine Catholic Church and 5.1 mi (8.2 km) from Oya History Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
based on 1,569 reviews
Things to know
- Clean rooms
- Great shopping
- Impressive bathroom
- Great reception
Policies vary by room type and provider.
Most popular landmarks
- Road Station Utsunomiya Romantic Village 9.1 km
- Kiyohara Baseball Stadium 9.4 km
- Yasuzuka Station 9.4 km
- Omocha-no-Machi Station 11.6 km
- Momiyama Station 12.9 km
- Niregi Station 13.6 km
|Omitama Ibaraki||63.8 km|