Overview

Palais Hansen Kempinski Vienna
Top Luxury Hotel

Schottenring 24, 1010 Vienna, Wien, Austria
+43 1236 1000

S$ 360+

Overall guest ratings

9.2/10 Excellent
based on 1,141 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.3
  • 6.7

Good to know

  • Pleasant entrance area
  • Professional service
  • Stylish hotel
  • Friendly service

Nearby

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    About

    This family-friendly Vienna hotel is located in the historical district, within a 15-minute walk of Sigmund Freud Museum, Burgtheater, and Vienna City Hall. Vienna State Opera and St. Stephen's Cathedral are also within 1 mi (2 km).

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    Expedia

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 1,151 reviews
    • 9.5 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
      8.9 "89% enjoyed the lobby entrance."
      9.7 "97% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 9.3 "Terrific location."
      8.4 "City centre within easy reach, said 84%."
      9.9 "Near to public transport, according to 99%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
    • 9.1 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 8.9 "Very nice wellness & sports facilities."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 4.8 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 1.1 "Horrible pool."
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    Overall rating

    9.2 Excellent
    based on 794 reviews
    • 9.5 "Terrific location."
      8.8 "City centre within easy reach, said 88%."
    • 9.3 "Awesome vibe."
      8.6 "86% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      9.8 "98% thought, the hotel was modern."
      9.0 "90% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 9.0 "Very comfortable."
      9.5 "95% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
      9.1 "91% thought it was pleasantly quiet."
      10.0 "100% liked the big bathroom."
    • 8.8 "Amenities are good."
      9.1 "91% thought the building was wonderful."
      8.6 "86% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 4.6 "Value below average."
    • 1.1 "Horrible pool."
    View all review categories

    Overall rating

    9.3 Excellent
    based on 253 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought the hotel was luxurious."
      9.1 "91% enjoyed the friendly atmosphere."
      9.8 "98% thought, the hotel was modern."
    • 9.3 "Terrific location."
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.4 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
    • 4.4 "Value below average."
      0.5 "95% said the breakfast was too expensive."

    Overall rating

    9.3 Excellent
    based on 46 reviews
    • 9.4 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Awesome vibe."
    • 8.1 "Rooms are great."

    Overall rating

    9.3 Excellent
    based on 57 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.4 "Terrific location."
    • 9.4 "Awesome vibe."
    • 8.8 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.5 "Breakfast is good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    "Professional service"
    "Stylish hotel"
    "Friendly service"
    data provided by TrustYou

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