Overview

Mercure Wellington

345 The Terrace, Wellington 6001, New Zealand
+64 4385 9829

S$ 163+

Overall guest ratings

7.2/10 Good
based on 958 reviews

Review highlights

  • 8.8
  • 7.9
  • 4.7
  • 4.4

Nearby

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    About

    Mercure Wellington is a short walk to the CBD and the funky Cuba Quarter, with beautiful panoramic views over the city and harbour. The Cuba and Willis St shopping precincts, the Cable Car and waterfront are all nearby. The hotel is currently undergoing a significant refurbishment, transforming the guest rooms into elegant sanctuaries. Wi-Fi access throughout the hotel and secure, off street car parking is available.

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    accorhotels.com

    AMENITIES

    • Free Wi-Fi
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 958 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.5 "85% found the restaurant service to be one of the best."
    • 7.9 "Good breakfast."
    • 7.9 "Good location."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 6.2 "Average value."
    • 5.2 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.1 "For only 51%, the noise level was all right."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      3.1 "For 69%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      2.8 "72% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      2.7 "73% criticized the small bathroom."
      1.5 "85% were disappointed with the minibar."
    • 4.4 "Pool is below average."
      0.0 "Dirty pool, said 100%."
    • 4.3 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
      0.0 "Dirty pool, said 100%."
    • 3.4 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      3.7 "63% didn't like the architecture."
      0.6 "94% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    based on 411 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.6 "Good location."
      9.4 "City centre within easy reach, said 94%."
    • 6.0 "Average value."
    • 5.4 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 4.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.3 "57% said rooms were dirty."
      4.9 "51% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      1.1 "89% said the bathroom was dirty."
      1.3 "87% found problems with the furniture."
    • 4.1 "Pool is below average."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 3.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    7.0 Good
    based on 325 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.9 "Good location."
      9.6 "City centre within easy reach, said 96%."
    • 7.7 "Good breakfast."
    • 6.5 "Average value."
    • 5.2 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      5.0 "Only 50% said rooms were big enough."
      2.8 "For 72%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      1.0 "90% said the bathroom was dirty."
    • 4.1 "Pool is below average."
    • 3.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
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    Overall rating

    6.4 Good
    based on 28 reviews
    • 8.6 "Great service."
    • 7.9 "Good location."
    • 4.9 "Rooms are not good."

    Overall rating

    7.2 Good
    based on 191 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.2 "Location is great."
    • 6.0 "Average value."
    • 5.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 5.0 "Internet is average."
      2.9 "71% said the wifi quality was bad."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
      4.7 "53% said rooms were dirty."
      2.7 "73% had problems with the shower."
    • 4.3 "Pool is below average."
    • 3.1 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."
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