Overview

Xi'an Hotel

58 North Chang'an Road, Xi'an, China
+86 298 766 6666

S$ 45+

Overall guest ratings

8.6/10 Excellent
based on 2,225 reviews

Review highlights

  • 9.8
  • 8.6
  • 4.3
  • 4.1

Good to know

  • Good access to airport
  • Good accessibility by car

Nearby

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    AMENITIES

    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Room service
    • Indoor pool
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Pets not allowed
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,225 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Great parking, according to 86%."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought it was easy to get to the train station."
    • 8.6 "Food is delicious."
      7.9 "79% enjoyed the snacks that were offered."
    • 8.5 "Great service."
      7.5 "75% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      9.3 "Management was excellent, said 93%."
      8.6 "Housekeeping was great, according to 86%."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      2.2 "78% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      3.3 "67% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      1.8 "82% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
    • 3.4 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    based on 267 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.4 "84% thought the service was very professional."
      7.6 "76% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.1 "Rooms are not good."
      3.1 "69% said rooms were small."
      0.6 "For 94%, the rooms looked old."
      1.9 "81% complained about the bathroom."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 3.0 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall rating

    8.7 Excellent
    based on 845 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      8.4 "Great parking, according to 84%."
      9.5 "95% thought parking was inexpensive."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Good value."
    • 8.7 "Food is delicious."
    • 8.7 "Great service."
      8.7 "87% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
    • 5.6 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      3.4 "66% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      2.1 "Air conditioning was criticized by 79%."
      2.0 "80% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      3.4 "66% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      2.0 "80% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
    • 3.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    based on 867 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Good access to the airport, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "Great parking, according to 88%."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Food is delicious."
    • 8.4 "Great service."
      7.3 "73% said the reception staff was great."
      9.2 "Management was excellent, said 92%."
    • 6.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.5 "For 95%, the rooms looked old."
      2.1 "79% complained about the bathroom."
      3.5 "65% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.9 "81% criticized the small bathroom."
      0.2 "98% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
    • 3.5 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 244 reviews
    • 10.0 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "Good access to the airport, said 99%."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      3.9 "61% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.6 "Air conditioning was criticized by 74%."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    Good to know
    "Good access to airport"
    "Good accessibility by car"
    data provided by TrustYou

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