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Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Valais, Switzerland
+41 27 967 10 20

S$ 98+

Thu 8-12 Check in
Fri 9-12 Check out

Overall guest ratings

7.2/10 Good
based on 772 reviews

Review highlights

  • 9.5
  • 9.2
  • 3.6
  • 3.2

Nearby

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Skiing (downhill)
    • Restaurant
    • Safe
    • Ski storage
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 772 reviews
    • 9.5 "Terrific location."
    • 9.2 "Incredible bar."
    • 9.0 "Excellent breakfast."
    • 7.1 "Good service."
    • 6.0 "Average cleanliness."
    • 3.6 "Rooms are not good."
    • 3.2 "Horrible vibe."
    • 2.4 "Quite uncomfortable."
    • 1.5 "Disappointing internet connection."
    • 1.1 "Terrible amenities."
    View all review categories

    Overall rating

    7.1 Good
    based on 478 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "Incredible bar."
    • 9.0 "Excellent breakfast."
    • 7.0 "Good service."
      9.2 "92% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      8.9 "89% thought the service was very professional."
    • 6.1 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 3.7 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% had problems with the shower."
    • 3.6 "Vibe wasn't good."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 1.4 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 193 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Excellent breakfast."
    • 7.4 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.9 "Average cleanliness."
    • 4.0 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.2 "88% said rooms were small."
      0.4 "96% thought they were poorly maintained."
    • 3.0 "Horrible vibe."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    • 1.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.0 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories

    Overall rating

    6.9 Good
    based on 100 reviews
    • 9.5 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.7 "Service is ok."
    • 3.1 "Awful rooms."
      2.8 "72% complained about the bathroom."
      1.3 "87% said rooms were small."
    • 2.9 "Horrible vibe."
    • 2.3 "Quite uncomfortable."
      2.7 "73% thought it was too noisy."
      1.3 "87% said rooms were small."
    • 1.4 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 0.9 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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