Overview

Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Valais, Switzerland
+41 27 967 10 20

S$ 117+

Overall guest ratings

7.2/10 Good
based on 761 reviews

Review highlights

  • 9.6
  • 8.7
  • 3.6
  • 3.4

Nearby

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    About

    Hotel Helvetia features a free ski shuttle and puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi. Ski storage, rentals, and lessons are also available.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Skiing (downhill)
    • Restaurant
    • Safe
    • Ski storage
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    based on 761 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
    • 8.7 "Breakfast is good."
    • 7.7 "Tasty food."
      10.0 "100% loved the menu selection."
    • 6.8 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 3.6 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      0.5 "95% had problems with the shower."
      4.0 "60% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 3.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      2.9 "71% thought it was too noisy."
      1.0 "90% criticized the small bathroom."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 0.8 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    based on 441 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 7.8 "Tasty food."
    • 6.7 "Service is ok."
      6.8 "Only 68% thought the service was professional."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 3.6 "Vibe wasn't good."
    • 3.2 "Awful rooms."
      0.8 "92% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
      0.6 "94% thought they were poorly maintained."
      0.7 "93% had problems with the shower."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.7 "93% criticized the small bathroom."
      3.4 "66% thought it was too noisy."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 0.8 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    7.4 Good
    based on 220 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Breakfast is good."
    • 7.8 "Tasty food."
    • 7.0 "Good service."
    • 6.5 "Average cleanliness."
    • 3.6 "Vibe wasn't good."
    • 3.6 "Rooms are not good."
      1.1 "89% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 2.2 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 0.8 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.9 Good
    based on 98 reviews
    • 9.6 "Terrific location."
    • 8.2 "Breakfast is good."
    • 6.4 "Service is ok."
    • 3.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
      1.3 "87% said rooms were small."
    • 3.2 "Horrible vibe."
    • 2.2 "Quite uncomfortable."
      2.7 "73% thought it was too noisy."
      1.3 "87% said rooms were small."
    • 1.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 0.7 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
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