2019 KAYAK Travel Awards data methodology

Best Hotels

Scores are calculated from ratings and reviews from travellers based on 6 categories:

  1. Best hotel
  2. Best resort
  3. Best B&Bs and inns
  4. Best Hostel
  5. Best budget hotel
  6. Best luxury hotel

In order to qualify for selection as best hotel in 2019 for a category, a hotel must have had a minimum of 50 new reviews published within 2018, with a minimum overall rating of 8.0 for the category.

For the Travel Awards website, a maximum of the 100 highest scoring hotels for each of the categories above were selected per country from each of the following regions: Europe, United States & Canada, Latin America, Middle East & Africa, Asia-Pacific.

Best Airlines

Scores are calculated from ratings and reviews from travellers based on 6 categories:

  1. Best airline (overall score)
  2. Best airline food
  3. Best airline boarding
  4. Best airline entertainment
  5. Best airline crew
  6. Best airline comfort

In order to qualify for selection as best airline in 2019 for a category, an airline must have had a minimum of 150 new reviews published within 2018 with a minimum overall rating of 6.1 for the category.

Best Airlines

Selected the 10 highest scoring airlines (Full Service* and Regional**) for each of the categories above in each of the following regions: Europe, United States & Canada, Latin America, Middle East & Africa, Asia-Pacific.

Best budget airlines

Selected the 10 highest scoring budget airlines (Low Cost***) for each of the categories above.

* Full-Service: A full-service airline is an airline that offers passengers traditional services such as in-flight entertainment, checked baggage, meals, beverages and amenities such as blankets and pillows in the price of the airline ticket. The seats traditionally have more recline than a low-cost airline as well as more leg room. Full-service airlines offer passengers the selection of economy or business class travel and on some flights. premium economy and first class. Full-service airlines are also traditionally the flag carriers for their countries.

** Regional: Regional airlines are airlines that operate regional aircraft to provide passenger air service to communities without sufficient demand to attract mainline service.

*** Low-cost: A low-cost carrier or low-cost airline (also known as no-frills, discount or budget carrier or airline, or LCC) is an airline without most of the traditional services provided in the fare, resulting in lower fares and fewer comforts.