Overview

Hôtel Mercure Avignon Centre Palais des Papes

1 Rue Jean Vilar, 84000 Avignon, Provence-Alpes-Cote d'Azur, France
+33 4 90 80 93 00

S$ 113+

Overall guest ratings

8.3/10 Excellent
based on 960 reviews

Review highlights

  • 8.4
  • 7.8
  • 5.0
  • 4.6

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located in the center of town and with direct access to Place de l'Horloge, the Mercure Avignon Centre Palais des Papes hotel is in an exclusive location at the foot of the Palais des Papes, 2 minutes from the bridge and close to the train station. Meet your colleagues on the terrace during a business trip or discover the charms of Avignon with your family. This hotel offers comfortable rooms in a warm and relaxing atmosphere.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Concierge service
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 960 reviews
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "79% liked the proximity to shopping."
      8.0 "80% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 6.0 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
    • 5.0 "Rooms are ok."
      3.1 "69% said rooms were small."
      4.7 "53% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
      2.8 "72% thought they were poorly maintained."
      3.8 "62% criticized the small bathroom."
      3.0 "70% were disappointed with the minibar."
      1.3 "87% found problems with the furniture."
      0.0 "100% thought the tv was sub-standard."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.6 "For 94%, the lobby entrance was sub-standard."
      3.0 "70% complained about the elevator."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      3.8 "62% criticized the small bathroom."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    • 3.1 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    based on 739 reviews
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.4 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 6.0 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 5.0 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.9 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
      3.8 "62% criticized the small bathroom."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 115 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 5.9 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
    • 5.2 "Average value."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.8 "72% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
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    Overall rating

    8.0 Good
    based on 9 reviews
    • 8.6 "Location is great."

    Overall rating

    8.2 Excellent
    based on 96 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 5.8 "Vibe was decent."
    • 4.9 "Value below average."
    • 4.6 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.6 "54% complained about the bathroom."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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