Overview

Harris Resort Waterfront

Waterfront City, Batam 29422, Indonesia
+62 778 381 888

S$ 57+

Overall guest ratings

7.6/10 Good
based on 1,889 reviews

Review highlights

  • 8.8
  • 6.3
  • 5.4
  • 5.0

Good to know

  • Recreation staff is nice
  • Spacious rooms
  • Friendly service

Nearby

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    About

    At the hotel, you'll be greeted with a welcome drink (and maybe a song and dance by the friendly staff). After settling in, you can take a dip in the free form swimming pool, indulge in a massage at H Spa and Wellness Center, or workout at the fitness center. Feeling adventurous? The hotel has ATVs, paintball, and a zip-line, as well as a range of water activities. The little ones can stay busy with Dino's Kids Club, or you can hire a Harris Nanny. Later on, grab a bite to eat at Harris Café, or enjoy the thin crust, wood-fired pizzas at Pronto Pizzeria. There is also 24-hour room service. Stay connected with free wireless and wired Internet access in public areas, a computer station is also available. Free perks include a shopping center shuttle, parking, and valet parking.

    Take in the views from your private balcony overlooking the marina or pool. You'll notice your room is lightly scented with a soothing aroma, and you can sleep well with a down blanket and Sleep Number® by Select Comfort brand mattress. Sit back in front of the 21-inch flat-screen television equipped with satellite channels. Wireless and wired Internet access is complimentary. A minibar and safe are available, and you can request cribs or rollaway beds. Top the day off with a relaxing in-room massage.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Golf
    • Child pool
    • Tennis
    • Coffee shop
    • Sauna
    • Steam room
    • Washer/dryer available in-room
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Private beach
    • Ski-in/Ski-out
    • Designated smoking area
    • Free valet parking
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    based on 1,889 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
      8.5 "85% were happy with the shuttle service."
      7.7 "77% were happy with the room service."
      10.0 "100% said the booking process went smoothly."
      10.0 "Excellent childcare, thought 100%."
      8.0 "Hotel security was great, thought 80%."
    • 6.3 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.9 "For 69%, the outdoor sports facilities were ok."
    • 5.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "For only 56%, the tv was ok."
    • 5.5 "Average value."
    • 5.4 "Sufficient wellness & sports facilities."
    • 5.0 "Location is acceptable."
    • 4.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 661 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% were happy with the shuttle service."
      7.4 "74% said the recreation staff was great."
      7.8 "78% were happy with the room service."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.7 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Average value."
    • 5.4 "Location is acceptable."
    • 5.0 "Vibe was decent."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 1,133 reviews
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% were happy with the shuttle service."
      8.0 "80% thought the service was very professional."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.3 "Average value."
    • 5.1 "Vibe was decent."
    • 5.1 "Sufficient wellness & sports facilities."
    • 4.9 "Inconvenient location."
      3.9 "Shopping was too far away, according to 61%."
      0.5 "Distant to city centre, said 95%."
      4.0 "Difficult to access by car, said 60%."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 94 reviews
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Pool is good."
    • 6.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.6 "Average value."
    • 4.7 "Inconvenient location."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Recreation staff is nice"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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