Overview

Royal Solaris Cancun

Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancun, QR, Mexico
+52 998 848 8400

S$ 264+

Overall guest ratings

8.1/10 Excellent
based on 2,062 reviews

Review highlights

  • 9.6
  • 9.0
  • 5.8
  • 5.1

Good to know

  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in the less-crowded southern end of Cancún, Royal Solaris Cancún is within 2 km (1.25 mi) of the El Rey Mayan ruins and Wet'n Wild waterpark

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Hot tub
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,062 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
      9.3 "Beach sports facilities are great, according to 93%."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.9 "89% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
      7.0 "70% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
      10.0 "Excellent childcare, thought 100%."
      9.6 "Lovely bar service, according to 96%."
      8.6 "Lovely pool/beach service, according to 86%."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.1 "Easily accessible by car, said 91%."
    • 7.3 "Good breakfast."
      8.0 "80% were happy with the price of the breakfast."
    • 6.1 "Average value."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.1 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
      5.3 "53% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was luxurious."
    • 4.1 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
      0.0 "100% criticized the small bathroom."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
      3.3 "67% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    based on 1,010 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.7 "87% said the recreation staff was great."
      7.4 "Housekeeping was great, according to 74%."
      7.2 "72% said the reception staff was great."
      9.1 "91% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 7.3 "Good breakfast."
    • 7.2 "Tasty food."
      8.8 "88% enjoyed the snacks that were offered."
      9.7 "97% loved the pizza."
      8.5 "Yummy desserts, said 85%."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.6 "Average value."
    • 4.1 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.5 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    based on 1,031 reviews
    • 9.7 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      9.0 "90% said the recreation staff was great."
      9.1 "91% found the restaurant service to be one of the best."
      10.0 "Excellent childcare, thought 100%."
      7.1 "Housekeeping was great, according to 71%."
      7.1 "71% said the reception staff was great."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good breakfast."
    • 7.3 "Tasty food."
      8.3 "Yummy desserts, said 83%."
    • 5.3 "Average value."
    • 5.0 "Vibe was decent."
      7.0 "70% said it was a stylish hotel."
      6.2 "Only 62% thought, the hotel was luxurious."
    • 5.0 "Rooms are ok."
      3.5 "65% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      4.1 "59% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
    • 3.9 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 3.2 "Disappointing internet connection."
      3.2 "68% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 20 reviews
    • 9.1 "World class service."
    • 6.1 "Rooms are ok."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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