Recent reviews
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6.4
Pros: I liked being able to shop prior to my arrival
Cons: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
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2.0
Cons: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
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3.6
Pros: The staff was super friendly and the chauffeur were on time
Cons: Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
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2.0
Cons: More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
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2.0
Pros: Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Cons: Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
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2.0
Cons: I cancelled this refundable reservation and they still charged me.
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5.6
Pros: The car was good. The staff was okay.
Cons: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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10.0
Pros: The staff was great, and fully bilingual. Pickup and dropoff didn't take long.
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4.0
Pros: none
Cons: Coustumer Service need to improve
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2.0
Pros: Over charged and staff were very rude. Made us buy that was not minatory
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2.0
Pros: There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
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3.6
Cons: “Mandatory” minimum liability coverage is a $30/day charge that the agent surprised us with last minute. She said you can’t decline it. Not shown in online totals. Reso went from $17 TOTAL to $210.
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6.4
Pros: I liked being able to shop prior to my arrival
Cons: Lots could have been better. First, you will have to negotiate your insurance rate and airport fees for a negotiated total fee. We paid about $21 a day for the full package for a mid sized Nissan (four doors, good size trunk). The car was delivered to us empty. Tire noise really bad. Hard tires
review from
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2.0
Cons: When we arrived we were told they did not have a vehicle for us and had to procure a car from another “partner” (National) which was much more expensive than the price quoted. Classic bait and switch. The rental with National went fine. Don’t believe the $1-2/day prices listed here.
review from
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3.6
Pros: The staff was super friendly and the chauffeur were on time
Cons: Didn’t have inventory for the specific car I selected and was forced to take a full coverage insurance. They didn’t give me any other option.
review from
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2.0
Cons: More clarity on insurance they want to charge 39 dollars per day for insurance which they say is mandatory, if so they should be more transparent when advertising pricing
review from
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2.0
Pros: Nothing, worst experience i ever had with a car rental agency. The car was dirty and not even maintained.
Cons: Everything!! Broken and dirty car MXN liability insurance of $750,000 pesos that was "included" in my booking was, according to the representative, under the minimum required by law (minimum was 3 millions pesos) so he only gave me the option to buy the full coverage which cost me over USD 800.00!!
review from
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2.0
Cons: I cancelled this refundable reservation and they still charged me.
review from
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5.6
Pros: The car was good. The staff was okay.
Cons: Make it more clear about the required insurance. It is a trap to get you I the door and than get you when you have no choice. They take advantage and get you for everything. Worst experience of my life.
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4.0
Pros: none
Cons: Coustumer Service need to improve
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2.0
Pros: Over charged and staff were very rude. Made us buy that was not minatory
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2.0
Pros: There was nothing to like about this place. Get to pick up the car and the price goes up by 400 dollars.
review from
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3.6
Cons: “Mandatory” minimum liability coverage is a $30/day charge that the agent surprised us with last minute. She said you can’t decline it. Not shown in online totals. Reso went from $17 TOTAL to $210.
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