Overview

Sun Palace
Best Room Service

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 891 4100

S$ 517+

Overall guest ratings

9.0/10 Excellent
based on 636 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.3
  • 8.9

Good to know

  • Very quiet
  • Professional service
  • Great view
  • Friendly service

Nearby

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    About

    A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the turquoise Caribbean on one side and a tranquil lagoon on the other. Cancún International Airport is a 15-minute drive away, and the hotel offers excursions to the Mayan ruins

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.0 Excellent
    based on 636 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.5 "Incredible bar."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.4 "84% said the recreation staff was great."
      8.0 "80% said the reception staff was great."
      8.6 "86% were happy with the room service."
      9.7 "97% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 8.9 "Breakfast is good."
    • 8.8 "Very good internet connection."

    Overall rating

    9.2 Excellent
    based on 636 reviews
    • 9.6 "Incredible bar."
    • 9.6 "Wonderful beach."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.4 "84% said the recreation staff was great."
    • 8.8 "Breakfast is good."
    • 8.8 "Comfort level is high."
      9.1 "91% thought it was pleasantly quiet."
      9.9 "99% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Very quiet"
    "Professional service"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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