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Sunset Royal Beach Resort

Blvd Kukulcan Km 10, Lote 13B, 77500 Cancun, QR, Mexico
+52 998 881 4500

S$ 327+

Overall guest ratings

7.6/10 Good
based on 162 reviews

Review highlights

  • 9.7
  • 9.6
  • 6.2
  • 6.0

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    At Sunset Royal Beach Resort - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or play volleyball, plus you'll be just a 5-minute drive from La Isla Shopping Mall. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Acuario, one of 4 restaurants, serves international cuisine and is open for breakfast and lunch. 4 bars/lounges and a poolside bar are other highlights at this upscale resort, and rooms offer up nice touches like free minibar items and bathrobes.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Business centre
    • Laundry service
    • No smoking
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 162 reviews
    • 9.7 "Excellent breakfast."
    • 9.6 "Wonderful beach."
    • 9.6 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Good value."
    • 8.0 "Great service."
      8.0 "80% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
    • 6.2 "Pool is mediocre."
    • 6.0 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 4.8 "Rooms are not good."
      1.7 "83% didn't like the uncomfortable beds."
      2.2 "78% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
    • 4.7 "Bar is not good."
      4.2 "Alcoholic drinks were awful, according to 58%."
    • 4.0 "Not very comfortable."
      1.7 "83% didn't like the uncomfortable beds."
      2.7 "73% thought it was too noisy."
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    Overall rating

    7.9 Good
    based on 162 reviews
    • 9.8 "Excellent breakfast."
    • 9.6 "Terrific location."
    • 9.5 "Wonderful beach."
    • 9.2 "Excellent value."
    • 8.0 "Great service."
      7.7 "77% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 5.9 "Food is average."
    • 5.6 "Average amenities."
    • 5.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      1.1 "89% didn't like the uncomfortable beds."
    • 4.7 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 3.6 "Not very comfortable."
      1.1 "89% didn't like the uncomfortable beds."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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