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Grand Royal Lagoon

Calle Quetzal No. 8-A, 77500 Cancun, QR, Mexico
+52 998 883 2899

S$ 60+

Overall guest ratings

6.7/10 Good
based on 230 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.9
  • 4.5

Good to know

  • Great shower
  • Great view

Nearby

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    About

    Grand Royal Lagoon features a marina and puts you within a 10-minute drive of La Isla Shopping Mall. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Also, Delfines Beach and El Rey Ruins are within a short drive.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Restaurant
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 230 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Excellent value."
      10.0 "100% were happy with the price."
    • 8.9 "Beach is lovely."
    • 8.5 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      4.7 "Air conditioning was criticized by 53%."
      0.9 "91% thought the tv was sub-standard."
      1.3 "87% found problems with the furniture."
      2.0 "80% were disappointed with the minibar."
    • 2.7 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
      4.0 "60% criticized the plain hotel."
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    Overall rating

    7.2 Good
    based on 184 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.2 "92% appreciated the closeness to the beach."
    • 9.2 "Excellent value."
    • 9.0 "Wonderful beach."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
    • 2.8 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
    View all review categories

    Overall rating

    6.4 Good
    based on 46 reviews
    • 9.1 "Excellent value."
    • 4.5 "Not very comfortable."
    • 4.4 "Rooms are not good."
    Good to know
    "Great shower"
    "Great view"
    data provided by TrustYou

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