Overview

Omni Charlotte Hotel

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

S$ 187+

Overall guest ratings

8.2/10 Excellent
based on 1,408 reviews

Review highlights

  • 8.7
  • 8.6
  • 6.1
  • 4.4

Good to know

  • Professional service
  • Great view

Nearby

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    About

    Location. This Charlotte Hotel is in the city’s center, a block from the Charlotte Time Warner Arena and the Blumenthal Performing Arts Center. The Charlotte Convention Center is three blocks away. Set in the Epicentre Entertainment District, the property is also in a business district and near a medical center and university.

    Hotel Features. Omni Charlotte Hotel has a fitness facility. Business amenities include a 24-hour business center, wireless Internet access (surcharge), computer station, secretarial services, 19 meeting and conference rooms, and audio-visual equipment. Omni Charlotte Hotel has a restaurant and a bar/lounge. 24-hour room service is available. Tours and ticket assistance are available in addition to luggage storage. The Omni Charlotte is a smoke-free property.

    Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Guestrooms have high-definition LCD televisions with ESPN and pay movies, laptop-compatible in-room safes, and MP3 docking stations. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature bathrobes, rainfall showerhead, and complimentary toiletries. Connecting rooms are available, as are complimentary cribs.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 1,408 reviews
    • 8.7 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 8.6 "Location is great."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.0 "80% were happy with the room service."
      10.0 "Management was excellent, said 100%."
      10.0 "100% found the restaurant service to be one of the best."
      9.4 "94% said the recreation staff was great."
    • 7.4 "Good bar."
    • 7.1 "Good breakfast."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Value below average."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.7 "Horrible pool."
      1.4 "Dirty pool, said 86%."
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    Overall rating

    8.1 Excellent
    based on 732 reviews
    • 8.6 "Location is great."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.3 "Good bar."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 4.8 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
    • 4.3 "Value below average."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 2.5 "Horrible pool."
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    Overall rating

    7.8 Good
    based on 422 reviews
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.0 "70% said rooms were small."
      0.2 "98% criticized the small bathroom."
      0.4 "For 96%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
    • 4.4 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.2 "Value below average."
    • 3.8 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.1 "79% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
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    Overall rating

    7.8 Good
    based on 168 reviews
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.2 "Average cleanliness."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.2 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      0.1 "For 99%, the rooms looked old."
      3.3 "67% said rooms were small."
    • 3.7 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      3.3 "67% said rooms were small."
    • 3.6 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    based on 84 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 5.4 "Rooms are ok."
    • 5.0 "Average comfort."
    • 4.2 "Value below average."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great view"
    data provided by TrustYou

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