Basel Car Hire

Cons: the cost of the rental was a little high.

Cons: it wasn't the car I had booked. I booked a compact like a VW Up or similar, manual, for 143 and ended up getting a massive Skoda Rapid wagon, automatic, and had to pay almost double the price for it at 217. I had no time to argue. But I got thoroughly ripped off. Will stick with Hertz

Cons: At drop off , Barbra, customer service extremely rude when I asked her why the extra charges, she kept saying she didn't care and it's not her responsibility when I questioned the extra charges

Cons: It was a bit confusing to find the rental place, since Basel airport has a french side and a swiss side. Of course it's not Hertz's fault, just pay attention if you're renting in Basel airport. Another point is that we paid in advance for a second driver and ended up not using it - would have been nice if there was an option to add another driver in the middle of the trip.

Cons: hard to find parking for after hours drop-off

Cons: Hertz office at Dreispitz in Basel is hard to find. Signs lead to a carwash, not to the office. The vehicle had two tires inside, taking up the entire trunk space. The guy at the office was telling me unbelievable stories that I have to carry those tires with me. Fortunately in another Hertz office they gladly took those tires from me.