Car Rental Cape Town

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Cape Town car rental reviews and directory

Hertz
hertz
Car hire reviews:
Good (6.3, null reviews)
Car hire locations in Cape Town:
6 locations
Hertz
Locations in Cape Town
1 Myrtle Lane
+27 283 124 479
2 Bird Street
+27 218 873 145
40 Loop Street
+27 214 106 800
Crystal Towers Hotel
+27 219 354 760
Ring Road
+27 219 353 000
Shop Dg09
+27 219 354 762
  • 5.9
  • 7.2
  • 6.9
  • 5.9
  • 5.6
Recent reviews
10.0 Excellent
7 Nov 2016
Easy Breezy
Pros: No hassle rental at decent price.
2.8 Mediocre
12 Nov 2016
Not interested in customer service just money
Pros: The car was just okay, expected.
Cons: At arrival after a long wait, customer service was unhelpful and even denied my credit card covered insurance (I have a platinum card that includes coverage) I then showed my own insurance but they still said I had no option but to buy additional insurance, I've never heard this. Then was told the car wasn't ready and still had to wait. Upon returning the car customer service again was rude, slow and extremely picky charging for any small thing they could.
6.0 Good
21 Dec 2016
Insurances and levies not included in the Kayak qu
Pros: I was unpleasantly surprised to be told by the agent handling my booking on my arrival at the Rental that non of the taxes were included...
6.8 Good
30 Apr 2017
Average
Pros: We got a car
Cons: It was not the car I reserved. Our luggage didn't fit at all. Luckily they had another car in the same class that was the one I reserved, but a bit of hassle to get it swapped. Also I got charged for a second driver when the booking said I wouldn't. Lastly it was a bit confusing as I thought I signed up for the insurance through the booking online and then when I got there I has no insurance through the reservation. Tricky.
5.2 OK
26 Sep 2017
End up more expensive than offer received by Kayak!
Pros: Location was quite convenient. They also didn't charge additioanl fee for dropping the car at the airport (while pick up was in Cape Town City Centre).
Cons: The had big problem processing my card, which worked everywhere else. I spent about 45 min waiting for all the arrangements.Additionally they charged me a "counter" fee, which is a bit crazy, because after all this is all a part of the rental process, so why would someone. With all, I paid 15% more, than the price advertised on Kyayak.
10.0 Excellent
1 Dec 2016
Best way to see South Africa
Pros: We were upgraded from our basic rental into a small SUV for no extra charge, it was clean and in great shape and took us all around South Africa no problem. We had a USB plug in for our phones which was nice to listen to directions or our own music.
Cons: Nothing was wrong with the car or service, the only thing I could suggest is letting the renters know about the spare tire in case of emergencies.
8.0 Excellent
16 Dec 2016
Cons: The buttons too open and close windows
8.8 Excellent
17 Dec 2016
Smooth operaton
Pros: Everything worked. That is always good.
Cons: nothing
8.0 Excellent
3 Jan 2017
Hard sell on the insurance.
Pros: Reasonably priced rental. Fast service at the counter.
Cons: My credit card company provides insurance coverage for car rentals. Hertz told me to purchase their insurance or they will place a "hold" on my credit card for the FULL VALUE of the vehicle USD 12,000! After a week I am still waiting for the final bill and the explanation for the extra charges they tacked on.
2.8 Mediocre
8 Jan 2017
Never again!
Pros: Nothing
Cons: They made wait 1,5 hours for car that was the one we booked!! We will never use Hertz again!!!!
Dollar
dollar
Car hire reviews:
OK (4.9, 28 reviews)
Car hire locations in Cape Town:
4 locations
Dollar
Locations in Cape Town
24 Chiappini Street
+27 214 184 137
Cape Town Intl Ap
+27 210 000 028
Shop 14a De Wet Centre
+27 218 829 416
Unit 7, Dynagel Street
+27 218 521 218
  • 4.2
  • 5.8
  • 4.9
  • 4.2
  • 5.2
Recent reviews
2.0 Mediocre
24 Oct 2016
Shocking!
Pros: Who can I talk to in regards to this?
2.0 Mediocre
11 Feb 2017
Cons: Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.
6.8 Good
7 Mar 2017
Cons: I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.
8.4 Excellent
15 Apr 2017
Easy nearby collection
Pros: Easy pick up drop off
Cons: Car really small for bags but comfortable to drive
2.0 Mediocre
10 Oct 2016
Do NOT rent from Dollar or Thrifty - Bad customer
Cons: The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or Dollar
6.0 Good
27 Feb 2017
Pros: Once I got the correct car, was very nice
Cons: My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.
4.8 OK
25 Dec 2015
Bad service
Pros: Price
Cons: Poor courtesy (no smile etc.) Car was smaller than anticipated: we booked a car for 5 adults and I would say we received a car for 4 adults or 2 adults+3 children at best. No GPS available for rent.
2.0 Mediocre
10 Jan 2016
Pros: no cars, horrible service
Cons: no cars, horrible service
2.0 Mediocre
25 Jan 2016
Alright until the return
Pros: Comfortable car
Cons: Despite having topped off the tank before returning the vehicle we were charged for an additional 13 liters of petrol. I'm not entirely sure how driving 190 KM in a Chevy Aveo we could have used 38 liters of gas...In the future I am avoiding this company.
7.2 Good
1 Feb 2016
Good car, good price but terrible service
Pros: The car was new and worked well. And the price was very fair.
Cons: The service was terrible at the Cape Town office. When I arrived to pick up the car, there was a line going out the door from the rental office because they did not have any cars at that location. They told me to pay and wait, which I did. After 5 hours of waiting, they tried to give me a worse car than I had paid for. The only way to get the actual car for which I had paid was to come back the next morning, which I unhappily did.
Avis
avis
Car hire reviews:
Good (6.8, 17 reviews)
Car hire locations in Cape Town:
5 locations
Avis
Locations in Cape Town
123 Strand Street
+27 214 241 177
15 Tower Road
+27 219 273 001
367 Main Road
+27 217 974 581
434 Koeberg Road
+27 215 526 636
Matroosfontein
+27 219 278 800
  • 6.6
  • 7.7
  • 7.0
  • 6.4
  • 7.4
Recent reviews
8.0 Excellent
26 Aug 2016
Pros: Gas mileage; Airport location easy drop-off
Cons: Wait at car pick-up Dinky car felt like a toy car on the highway
7.2 Good
11 Dec 2016
Good car, long queue's, GPS didn't work
Pros: Good clean car for a good price. Drop off was a smooth and quick process.
Cons: Queued for almost an hour to collect a pre booked car. I paid extra to rent a sat nav which didn't work and wouldn't pick up a GPS signal.
8.0 Excellent
10 Mar 2017
Pros: Good pick up to take us by golf cart into the office from arrivals. Everything ready, good service,no complaints
6.0 Good
21 Mar 2017
Cons: First car broke down. The replacement car was satisfactory.
6.0 Good
12 Apr 2017
Avis Cape Town is too focused on very minor scratches--causes worry
Pros: I rented a minivan/people carrier. It was a low-end model that was small compared to the category rented, but was good value-for-money. I would rather save money than have a "luxury" model minivan with extra bells and whistles. The car fit 7 people (only with no luggage) or 5 people with luggage. Would have been better if the advertisement made that clear, because it said 7 passengers and 4 pieces of luggage, but in truth it's EITHER 5 passengers + 4 pieces of luggage OR 7 passengers and no luggage.
Cons: When I picked up the car, Avis asked me to note every scratch on the car. This made me nervous, because I cannot control if someone parks next to me and opens their door into the car making a small scratch. Luckily, during our 12-day rental this did not happen. But when I returned the car, Avis was very, very focused on every little tiny scratch again, and they made me feel like they might charge me for scratches, even if I did not make them. They should allow for normal small scratches without making the customer feel threatened.
2.0 Mediocre
6 Jun 2017
Cons: the booking was canceled. I'll avoid kayak from now on unfortunately because of the use of a company like cartrawler.
8.0 Excellent
14 Oct 2017
Thatis good
Pros: It is resonble prce.and kindness
10.0 Excellent
7 Nov 2016
Smooth, efficient, friendly operation
Pros: Completely organized - no hitch. Friendly, knowledgeable staff. Explained the various insurance options very clearly with no pressure to get more than I needed. Drop-off took about 30 seconds and I was on my way into the airport.
Cons: Long line at pickup.
2.0 Mediocre
23 Dec 2016
The store was so poorly run, I left without a car
Pros: The person who was helping me was nice. But his company is dishonest and the computers in the offices didn't work.
6.0 Good
28 Dec 2016
Pros: The car was small to accommodate daily of 4 and luggage. Low powered engine for hilly drive.
Thrifty
Car hire reviews:
OK (6.0, 13 reviews)
Car hire locations in Cape Town:
4 locations
Thrifty
Locations in Cape Town
24 Chiappin Street
+27 214 184 137
Cape Town Intl Ap
+27 210 000 028
Shop 14a De Wet Centre
+27 218 829 416
Unit 7, Dynagel Street
+27 218 521 218
  • 5.3
  • 7.3
  • 6.7
  • 4.7
  • 5.8
Recent reviews
4.0 OK
3 Jul 2017
Impossible to contact
Cons: Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.
4.8 OK
30 Jan 2017
You can't help a customer a key locked in the car?
Pros: Pickup and Dropoff was fine. The vehicle was more or less what we expected.
Cons: I needed some help when I accidentally locked my keys in the truck of the vehicle. I realize this is my fault, but the staff lied and told me someone was en route to assist me. Further they told me I would receive a call from the manager. Nearly two hours after requesting emergency assistance, I received a call wherein I learned that Thrifty in SA does not unlock cars and I would have to do it myself. Thanks! I would have loved to have that information two hours prior. Foreign country, unusual circumstances, unhelpful/rude lying staff. Will not rent here again.
6.0 Good
20 Mar 2017
Car was not quite what it was supposed to be.
Pros: It was an adequate substitute.
Cons: It was old, scratched, dented and not very clean. The back lock was broken.
7.2 Good
20 Oct 2015
Cape Town Rentalk
Pros: Picked up downtown and dropped off at airport
Cons: Had to go into my home e-mail to print off confirmation as they said LDW insurance was mandatory and they wanted proof i had a contract without taking the insurance. No final paperwork was provided at the airport and I will have to check my credit card receipts to confirm the deposit was refunded.
6.8 Good
13 Jan 2016
Bad pickup - everything else was good
Pros: The Value for money (for the car itself) was great. Dropoff was also very fast
Cons: At the pickup time the car was not available. 5 other consumers also waiting for their cars. Our car arrived after 1,5 hours waiting. Thats very poor!!!
5.2 OK
14 Nov 2016
Additional charge
Pros: I like how well the car worked and it's ability to transport us to wine country.
Cons: They inspected the car and noticed something that had been there prior to our rental agreement. And we were forced to pay it.
9.2 Excellent
23 Jan 2017
Pros: Good car, value and service for a last-minute rental
Cons: Limited opening hours on a Sunday (only until 3pm) and no ability to leave car after hours.
8.4 Excellent
25 Nov 2015
Pros: The car was as expected. Can't complain because it was so cheap!
Cons: Inconvenient drop off time. The office closes by 3pm on the weekends.
2.0 Mediocre
14 Jan 2016
Cons: I got an unknown charge on my credit card without any explanation.
Europcar
europcar
Car hire reviews:
Excellent (10.0, 9 reviews)
Car hire locations in Cape Town:
6 locations
Europcar
Locations in Cape Town
Cape Town Arabella Quays
+27 214 219 053
Car Rental Terminal
+27 219 358 600
Shop 2, Quayside
Southern Sun Waterfront
+27 214 180 670
Unit F3, ,maitland Park
+27 215 934 713
premier motors (caltex garage)
+27 216 869 325
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
5 Nov 2016
Pros: I love my hire car I was given a 5 door Ford ECO sport far better than expected. Lots of room for our cases and golf clubs.
Cons: Everything was gtear.
AutoEurope
autoeurope
Car hire locations in Cape Town:
1 location
AutoEurope
Locations in Cape Town
Parrow East 7501 Cape Town
Bidvest
bidvest
Car hire locations in Cape Town:
4 locations
Bidvest
Locations in Cape Town
Cape Town International Airport
Corner Of Bree And Riebeek Streets (33 Bree Street)
Khayelitsha Travel
+27 213 614 505
Shop 36, Riverside Mall, Main Rd
Budget
budget
Car hire locations in Cape Town:
3 locations
Budget
Locations in Cape Town
15 Tower Road
+27 219 273 001
367 Main Road
+27 217 974 581
Milnerton Service Station
+27 215 526 636
Comet Car Rental
cometcar
Car hire locations in Cape Town:
1 location
Comet Car Rental
Locations in Cape Town
Cape Town International Airport
Firefly
firefly
Car hire locations in Cape Town:
5 locations
Firefly
Locations in Cape Town
126 Buitengracht Street
+27 214 221 846
2 Bird Street
+27 218 873 145
40 Loop Street
+27 214 106 800
Car Rental Returns
+27 219 353 000
Crystal Towers Hotel
+27 219 354 760
First Car
firstcar
Car hire locations in Cape Town:
4 locations
First Car
Locations in Cape Town
200 Durban Road, Oakdale, Bellville
+27 219 482 522
49 Loop Street
+27 214 221 480
Cape Town International Airport
Unit E Colstein Terrace 88 Belvedere Road
keddy by Europcar
keddy
Car hire locations in Cape Town:
6 locations
keddy by Europcar
Locations in Cape Town
Cape Town Arabella Quays, Convention Square, Lower Long Str, Cape Town
+27 214 219 053
Matroosfontein
Shop 2, Quayside, 34 Prestwitch Str, Cnr Buitengracht, Cape Town
Silwood Centre Campground Road Premier Motors
Southern Sun Waterfront
+27 214 180 670
Unit F3,,Maitland Park- 733 Voortrekker Road
Ofran Holiday Autos
ofran
Car hire locations in Cape Town:
1 location
Ofran Holiday Autos
Locations in Cape Town
Arrival Hall
Sixt
sixtrentacar
Car hire locations in Cape Town:
5 locations
Sixt
Locations in Cape Town
200 Durban Road, Oakdale
+27 219 482 522
49 Loop Street
+27 214 221 480
55 Dorp Street
+27 218 828 349
88 Belvedere Rd,Colstein Terr.
+27 216 838 715
Cape Town Int. Airport
+27 219 347 499
Sunnycars
sunnycars
Car hire locations in Cape Town:
8 locations
Sunnycars
Locations in Cape Town
1 Lower Buitengracht Street
33 Bree Street
34 Prestwhich Street - Corner Buitengracht
733 Voortrekker Road
Lower Long Street
Main Building Unit BG12, Central Boulevard 7625
Premier Motors (Caltex Garage)
Shop 36, Riverside Mall, Main Road
Tempest Car Hire
tempest
Car hire locations in Cape Town:
3 locations
Tempest Car Hire
Locations in Cape Town
212 Durban Road
+27 219 462 493
Cape Town Airport
+27 842 341 120
Corner of Wale & Buitengracht Street
+27 842 341 117
Woodford
woodford
Car hire locations in Cape Town:
1 location
Woodford
Locations in Cape Town
Cape Town Airport
68 travellers who rented a car in Cape Town gave the car agency they used an average rating of 6.1

Cape Town car rental locations

Cape Town