Pros: Actually, we didn't return the car to Nice. We arranged to drop it off in Peripignon, where the return went fine
8 Jan 2017
Pros: Generally liked the car (Renault Espace), but it is an experience. No visible dials, buttons, etc on the dash board. Definitely requires someone to show you how things work before driving away, but there was no one available to help.
Cons: Arrived in Nice and they did not have the car I requested (Citroen C4 or similar). Said only car I could have was a van, in a different price category and that I would have to pay the difference in rates. Attendant said she was new and didn't have the ability to waive the extra cost. To me this is unacceptable and I would like to request a refund of the extra charges. At that moment, you are a prisoner, tired after the journey to get there, and with less will to fight.
Drop off in Paris very difficult as drop offs, as I learned trough experience, are only in parking garages with no indication that Europcar have operations in them. Drove around for hours before finding Montparnasse.
24 Aug 2016
Full tank, but
Pros: The car was nice, staff were friendly
Cons: The tank showed full, but only barely. Two miles further it was below 'full'. Which means that whoever returned it didn't do a good job filling up, nor did the garage pick up on it