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Cons: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Pros: Seats were very uncomfortable

Cons: too expensive for flights

Pros: Crew was outstanding, seats were comfortable. The food was awesome!

Cons: it was perfect.

Cons: Squawking brats the whole 10.5 hours of the trip to IAD.

Pros: good food

Cons: the entertainment system is outdated

Pros: Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room.

Cons: The primume economy was out of date - compered to BA we flew from Telling Aviv to London

Pros: Crew was amazing.

Cons: First leg of our trip on British air on a smaller plane with lots of comfort and room. Our 2nd and long leg was on a larger and newer plane. Leg room and room for the tray table was so tight and uncomfortable for a long Flight. Paid extra for end seating and using British air for transfers through Heathrow as an American Air partner. Will try to avoid the extra cost in the future.

Cons: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Pros: Exit row seat had much more space for legs, very much worth the upcharge for this seat.

Cons: Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold.

Cons: Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Pros: I like the comfortable seats

Cons: Service lag a little

Cons: Off boarding in Abu Dhabi

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

Pros: Seats were comfortable in economy and entertainment system was excellent.

Cons: Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each.

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Pros: Business class seats were comfy.

Cons: Movie choices were lacking.

Pros: Smooth take off and duration in air, and the most seamless landing I have ever experience.

Cons: Have sufficient blanks and headsets. I had head set but there were not compatible with port.

Cons: There is no baggage transfer for international connecting flight. No hotel is provided from the airlines for international travelers, transit time is 12hours

Cons: My ticket from point a to point B presuming the entire flight would be on an airplane and I would end up on the destinations airport Wrong! Found out the last leg of the journey was by bus, ended up being dumped off in the middle of nowhere. No where near the airport