Overview

Excelsior Hotel - Chengdu

1 Erxianqiao Dongsan Road (Dongsan Lu), Chengdu 610059, China
+86 286 556 1111

S$ 52+

Overall guest ratings

8.6/10 Excellent
based on 773 reviews

Review highlights

  • 7.9
  • 7.1
  • 6.5
  • 5.2

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    Enjoy your visit to Chengdu with a stay at Excelsior Hotel - Chengdu. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 773 reviews
    • 7.9 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.5 "Location is acceptable."
      6.3 "Reasonably accessible by car, said 63%."
      5.7 "Only 57% were satisfied with the proximity to sightseeing."
      6.0 "Only 60% were satisfied with the proximity to shopping."
    • 5.8 "Vibe was decent."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      1.4 "86% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
      2.5 "75% said the bathroom was dirty."
      0.0 "100% had problems with the shower."
      0.0 "100% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
    • 3.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    based on 15 reviews
    • 5.8 "Vibe was decent."
    • 5.1 "Rooms are ok."

    Overall rating

    9.0 Excellent
    based on 131 reviews
    • 8.1 "Great service."
    • 7.2 "Tasty food."
    • 7.2 "Good breakfast."
    • 7.2 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 6.4 "Location is acceptable."
    • 6.1 "Vibe was decent."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
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    Overall rating

    8.4 Excellent
    based on 595 reviews
    • 7.8 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.6 "High comfort."
      9.0 "90% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.5 "Location is acceptable."
      6.1 "Reasonably accessible by car, said 61%."
    • 5.7 "Vibe was decent."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 3.2 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 30 reviews
    • 7.4 "Tasty food."
    • 6.2 "Location is acceptable."
    • 5.6 "Vibe was decent."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.8 "Rooms are not good."
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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