Luang Prabang hotels

Pros: Lovely resort. Extremely pleasant and helpful staff, beautiful rooms and grounds. Excellent quality and variety of breakfast items. While slightly out of downtown, that also made it very quiet and serene, and getting into town was easy and efficient. Would definitely return.

Pros: The hotel is lovely situated on the Nam Khan river banks, inside a green garden and with a large pool with many sunbeds and umbrellas. I booked a bungalow which ensured a lot of living and storage space, a very stylish furniture, a large and comfortable bed, a frigo bar with also complimentary water, fresh fruit basket on arrival, excellent WIFI and a beautiful terrace. The staff was very kind and helpful all the time. I had no problem for an early check-in.

Cons: The hotel was not very close to downtown (20-25 minutes walking) and there were no tuk-tuk in the area since the closeby bridge is only for scooters (tuk-tuk and cars had to do a much longer way). The bamboo bridge, which in principle was the shorter walking way to dowtown, was broken (I had to take a boat to cross the river). There was also a free shuttle from the hotel to be booked about one hour in advance (may it be could be helpful to have it also at least at some fixed hours from downtown). The breakfast was surprisingly quite poor for a 4 star hotel (no local food). There were several small ants in the room, so no food should be left in.

Pros: Loved the location of the hotel, cleanliness of the rooms and hotel in general as it's a new hotel, swimming pool was fantastic, service was excellent and all the staff attentive.

Cons: Nothing

Pros: A nice hotel with great pool area and with friendly and helpful staff. Clean rooms with comfortable beds and nice soft pillows.

Cons: Unfortunately our room rate did not include complimentary breakfast. And that $20 US per person for breakfast was a little expensive particularly, as our stay was low season. This made us go elsewhere for most of our meals and all our breakfasts.

Pros: Great resort. We even decided to come back after a trip into the jungle and got upgraded to a separate bungalow. Beautiful big room. Enormous bathroom and wonderful bed. The poon are is lovely and you are right by the river. Restaurant is good too. While you are in very peaceful surroundings at the hotel, town is only a walk away. Think it took us about 10-15 minutes to get into town.

Cons: Nothing.

Pros: Wonderful location, even though it is not central. Enjoyed using the bicycles. Great swimming pool

Pros: The triple room size with en-suite bathroom and terrace (1/F) was good and bed were comfortable. Safety box, fridge, aircon, outdoor furniture, slippers, bathroom items were welcome. The pool was just great. The restaurant was a nice place with its outdoor terrace. Walking distance to the centre (15 to 20min)

Cons: All extra services were expensive (restaurant, taxi, tours, beverage,...) that is why we used other suppliers The men service in restaurant can be improved. There is no shuttle service (or basic arrangement) from hôtel to city center so you need to walk across the old bridge (which can be scary by night or rainy day) or use a 40000tak tuk tuk to be driven there (using another bridge) but it is right there are also free bikes to rent. The night price is quite expensive for Lao.

Pros: Super kind, helpful and friendly staff The pool, the location of the hotel

Cons: Nothing much to complain about really

Pros: Good location, delicious breakfast, nice staff, clean and good service.

Pros: It is a wonderful experience when staying at Luang Prabang!!! I am happy to recommend the hotel. Staff is so friendly and care anything for the customer. Although little far to downtone, however, just take a walk a few times or rent-free bicycle. In addition, they also provide free shuttle bus if customer needing. In the peripheral equipment, is so comfortable for the guest room, a relaxed atmosphere. Especially the swimming pool, it has beautiful designing and view. In a word, everything is so greater!!!

Cons: No

Pros: Breakfast was amazing, staff very kind !! The place is beautiful and peaceful

Cons: There was a shooting of a movie during the weekend, we couldn’t use the main pool.

Pros: Staff, location, ambiance and decor.

Cons: Same breakfast every day, poor attention to detail and more reactive than proactive approach.

Pros: Satri House is exceptional. Human nature is to find fault but they are faultless. The staff were like family and nothing was too much trouble. The army of staff worked from sunrise to sunset to make everything immaculate. It s v close to the centre and free bikes made it a quick trip or 10 mins walk. 2 pools! Fancy being on your own then go to the second pool. Didn’t try the spa (bit steep for my budget) but looked amazing. I have nothing to gain in this review but it’s a superb hotel. Can’t rate it highly enough. I m planning my trip back to L P on the back of my stay at the hotel. I hope it’s not discovered by the multitudes before I return! It’s honestly out of this world. Lisa from London, England

Pros: Stunning French colonial complex, tastefully decorated with great staff and delicious food. Located in a quiet bit of Luangprabang with an easy walk into the centre. Highly recommend!

Cons: I'd be clutching at straws but the lock on our door was a bit stiff and hard to work.

Pros: Staff was incredibly kind and nice. I could feel how much they love their hotel and how sincerely welcome guest with their heart whenever I talked with them. They even prepared a souvenir when we checked out. Room was exactly the same as the pictures and hotel was very antique but cozy. Loved the overall interior.

Cons: not at all.

Pros: Dailek and Banthi were wonderful and very helpful. They made the stay feel like we were not outsiders. Additionally, the pool is gorgeous and the afternoon snacks were delicious.

Cons: There was an issue with the A/C in our first room and it took a while to figure out it was broken which was poorly communicated. Though it happens that A/C breaks down, I was fairly disappointed that a high end hotel like this one they did not change us to a better room or offer some complementaries as a result; we ended up getting a room that was not as nice (and they kindly offered to let us sleep in one and move to another the following night but it was all a tad too complicated for a short stay). That said, this is in the details and a lovely hotel overall! The only other thing is that laundry is WAY TOO EXPENSIVE and you can get it done next door to close to nothing with lovely locals.

Pros: Building style and resort layout including room decor and size plus lovely gardens made Satri House a special place to stay

Pros: It’s a beautiful building and grounds, very nicely decorated. Swimming pool good size and clean Breakfast was terrific Staff very friendly and helpful. Bed very comfortable, A/C worked well. It was in quiet neighborhood a short walk to center of town.

Cons: Would have been nice to have an exercise room. The chair in the room small and not very comfortable,

Pros: This was a lovely, lovely place to stay. Super, friendly staff. Lovely ambience at breakfast.

Cons: We only spent four days there.

Pros: Enjoyable, quiet retreat with beautiful gardens and pools. Excellent service by the staff, who were so helpful even after I checked out of the hotel (for example, they let me use showers when I came to pick up my luggage after a day of elephant brushing). Delicious food and great rooms with their own balconies or private patios. The two swimming pools, though small, were well-maintained and great for wiling away the hours reading a book. There are lots of seating areas for just quiet relaxation. Has very special touches: each day they give you a little Laos treat in your room, like rice desserts and coconut pancakes. You're guaranteed a safe neighborhood too: it's right across from the local version of a police station.

Cons: I think my only complaint would be the rather dim rooms. I stayed in a lower-floor deluxe room and the sunshine wasn't getting in too much so I had to use the lamps quite a bit. If you want to be close to the night markets or temples, it's a bit of a walk away, but manageable.

Pros: The jungle feel, very authentic experience. The bungalows were beautiful and the breakfast was yummy.

Cons: The wifi constantly dropped out. I would recommend that a stronger system is installed.

Pros: Staff were friendly and helpful The shuttle into city was easy to use. Fantastic breakfast All was great

Cons: Nothing

Pros: I would definitely recommend the riverside bungalow. The views are gorgeous and it's very private and peaceful. Breakfast is huge and delicious and there's a lot to choose from. The bungalow is very big and comfortable. Free water refills, free bikes, free shuttle to the center, a refreshing pool and friendly smiles are other perks of this place.

Cons: I liked it all

Pros: We had a wonderful stay at a riverside bungalow here: the surroundings and the garden provide a stunning setting; all staff were helpful and made special efforts to make us feel at home; the room is spacious, super clean, and stylish. Breakfast is served on the patio of the bungalow; and there is a regular shuttle service to/ from the center of town.

Cons: If you don't mind a location outside the peninsula heart of town and if the price does not provide an obstacle, then I can see no drawbacks (perhaps with the exception of the mediocre wifi connection inside our bungalow at the edge of the hotel).

Pros: The cabins overlooking the river were private and it was lovely getting breakfast on the balcony. The breakfast was AMAZING. Free bicycles for use (which I used every day) and free shuttle to/from town. Everything was super clean and the staff were lovely.

Cons: They could have offered more information about things to do in town and also practical advice about seeing by waterfalls. They said flip flops would be enough (but you definitely need covered shoes if you want to climb up)

Pros: We had a fantastic stay here. The staff were very friendly and helpful. Nothing was too hard for them. The breakfast was fantastic and delivered to your room punctually. Great choices should suit anybody. The gardens were lovely and the view from the balcony was great. Out of town a little bit but only 5 minutes in the courtesy bus. Also free use of bicycles was fun. would highly recommend.

Cons: Couldn't really fault this place. The pool was across the lane but that wasn't a problem. The pool was pristine. Only issue was that you couldn't really walk to town but it didn't bother us.

Pros: I stayed at Thongbay with a friend and Could not have been more satisfied with the guest house. Our bungalow overlooked a beautiful garden and every morning we had a delicious breakfast on the porch. The staff was incredibly helpful and organized transportation throughout Luang Prabang for the whole stay. The bungalow was clean and comfortable. Air conditioning was a huge plus!

Cons: The location is a bit far from the center of town, but they do have a free shuttle that runs several times during the day. It would have been nice to have had a little more flexibility in terms of our ability to get into the main part of town, but we made it work!

Pros: Breakfast and dinner were delicious and stuffs were kind. Everything is clean.There are a lot of green, and it's near liver. I really relaxed with beautiful environment.

Cons: Some geckos came in our room. They are not dangerous but I felt scared a bit.

Pros: Extraordinary friendly and supportive staff. Even though the guesthouse is located a little bit outside (2 km) of downtown you can rent either a bicycle from the hotel for free or use the free shuttle to downtown. Also the areal was all located in a nice made up area with a beautiful garden, cute bungalows and perfect view to the river. It felt truly like the paradise. The breakfast options were great too. And again the staff was always helpful and supportive but never pushy in any way. They even picked you up from the airport free of charged and helped with renting scooters and organizing or bus to Vientiane.

Cons: There was literally nothing to complain.

Pros: All staffs I met are gentle, and breakfast was big and delicious:)

Cons: It’s a little bit far from the city, but they took us to the city by a car. So you don’t need to worry about it too much

Pros: Great staff location breakfast found a secret hideaway that we will never forget staff beautiful

Cons: Everything was wonderful

Pros: Location, food, staff, rooms..all top notch

Cons: Nothing

Pros: Scenery, rooms beautiful views, food lovely and wide variety, coctails very tasteful, staff just excellent(fantastic)..incredibly kind and supportive staff. Great location and very easy to go by free shuttle to Luang Prabang centre (max 10 minutes). Facilities like swimmingpools, spa and massage are excellent too. Recommending this place to visit and stay ! Thanks team of Pullman Luang Prabang..you and mr Durant have been able to create a huge very pleasant and warm difference. We love to come back to your resort !!! Warm regards and big thanks for making our stay such a great experience :-)

Cons: Nothing, just a wonderful resort, wich we are very thankful to experience. This team made a big cherry on the cake of our so far beautiful trip in Laos even better.

Pros: Pullman is away from the busy center town so we can more enjoy the peaceful moments there. Staffs are very friendly and always trying to help. Foods are pretty beautiful and reasonable price.

Cons: The check in was so slow, it can be more efficient. The complementary shuttle service to town should increase the frequency.

Pros: The breakfast is top notch and one of the best I've ever seen in a resort. Beware when booking on booking.com that it will come up with breakfast or you will have to pay $12 per person per day for it like we did.

Cons: The internet is just bad period, it rarely worked and the hotel staff wanted to send someone to our room to show us how to connect to the internet 3days after being there. Also, they will try and make you take their tuk-tuks and taxis to town, we hate that kind of travel and love to do our own thing, we walked to the road and caught our own rides for just a few dollars.

Pros: Amazing hotel to relax! Very comfortable bed and great breakfast! 10 minutes to downtown! Will come back next time

Cons: All perfect!

Pros: Great gardens, Kind staffs, Large pools, Amazing restaurant.

Cons: There was no barbell at the gym, but a smith machine.

Pros: Beautiful location, comfortable bed and very friendly and helpful staff. It was very quiet and clean.

Cons: The bedroom had lots of lights that stayed on through the night (little red leds on devices and sockets that were annoying and made it difficult to sleep) and the food was not served very hot, despite there being only one other table taken in the restaurant. It was however very tasty.

Pros: Awesome stay, clean, riding the bike around the property, pool life, combined with rice fields and view of mountains, gym was up to date, workmanship, but the staff go the extra mile, soo polite, helping and greeting. shout out to the GM female, Thony and Rohan helped out a lot. decent prices for tours via private driver if you ask the guys at the desk...the lifts from rooms using the buggy

Cons: had blackouts at night, aircon cut out a few times, aircon cutting out I thought it wasn't strong enough...there was a roof fan. bar fridge wasn't cold. Bit for from town, so 50k cost to or from town if you don't get the schedule lift from Pullman

Pros: The location is great, only 4km from the town, so peaceful and very relaxing, with amazing view. The hotel provided shuttle bus to town, very convenient. The room itself is great. The staffs are amazing!! I’ve been traveling a lot, and the staffs in this hotel gave us the most amazing services by far.

Cons: We had problem with water heater on the first day, but the staff sort it out. Due to this, the hotel compliment us with very late check out, what an amazing service! We need to turn the fan on to support AC, as the room is big and not cold enough for us, and Luang Prabang is really hot. But, after the fan on, everything is fine :)

Pros: Everything was amazing! The rooms are new and clean, very spacious, pools were nice as well. Very satisfied with breakfast - a lot of Eastern/Western cuisine choices. Super appreciate the mosquito solution they spray around the territory - I always get bitten to half-death by mosquitos in South East Asia, but not this time. Yoga, Thai boxing, SPA activities can be booked during stay. The staff were super helpful, helped us arrange transportation at all times, and the city center hotel shuttle is very convenient too. The hotel territory is very spacious, so you rarely even meet other guests. Waterfalls are a half hour shuttle ride away, same as the city center. Superb scenery too - mountains, rice terraces and serenity. Excellent experience all around and highly recommended!

Pros: Good location. Easy walk to market street, phousi hill and most main attractions. Friendly and helpful staff. Good breakfast and cheap laundry. Right on the nam khan river with sunset views.

Pros: Super clean with an amazing staff! They were so kind to me! The breakfast was really good

Pros: Wonderful staff, who were very helpful, assisting me in booking transport to sites and onward travel. The rooms were clean and comfortable. Close to the main centre, about 5 minutes to the outskirts and 10 minutes to the Main Street. Choice provided with breakfast, which was decent.

Cons: Nothing worth noting. Had a very happy stay.

Pros: Everything

Cons: Excellent location, more than friendly and helpful staff great room with a view and best shower over all highly recommended quite location

Pros: Very kind service and a good view

Cons: Not at all

Pros: Very clean and comfortable with the grate views and location. Delicious breakfast and helpful staff.

Pros: This hotel is around 15mins from the airport and is centrally located to the main attractions of the city. The room was spacious with a great view of river. The staff was really helpful as they will guide you to all the places to visit and goodd restaurants too.

Pros: Wonderful staff, clean rooms, use of bikes

Pros: Breakfast is amazing. The staff (even with the language barrier) are very nice. The free bikes are awesome, the location is fantastic and overall the experience in this hotel was sensational! Would definitely stay here again.

Cons: Everything was good.

Pros: I wish to thank everyone at Merry Riverside Hotel. Madam Khuyen and Mr Dung are the owners and they have a beautiful Hotel. The furnishings in the room are in immaculate condition, their Hotel is clean and the "shoes off at the door" policy not only helps with cleanliness but also keeps to tradition. An excellent Hotel to visit for everyone of any age. Mr Jain is the Head of the staff and is the man in charge of everything. He will greet you on arrival with a "welcome cocktail" and fruit. He will explain the local area and provide you with map. His English is superb and throughout your stay he will help with your every need. He can organise excursions, food delivery, the "free pedal bicycle service" provided by the owners, laundry and all other matters important to you. Breakfast is served on an outside decking overlooking the river. Mr Den is the cook and the breakfast he makes is amazing. The menu consists of a variety of dishes to cater for every taste. The banana pancake with honey was one of my personal favourites. Mr Den prepares each order freshly with an excellent taste. Ms Sen, Jua and Ms Pa are the waitresses, they bring the menu to the table, you relax with a cold or hot drink whilst your breakfast is prepared and they return with your freshly cooked breakfast. The cleanliness of the rooms are of a superior standard, they are cleaned daily with fresh linen, towels and toiletries. Each and everyone member of staff will greet you everyday with a welcoming smile and they will help and advise you with your every need. I have and will continue to recommend this fantastic Hotel to family, friends and colleagues because everything is amazing. Thank you to everyone.

Cons: Everything marvelous No complaints. Amazing Hotel

Pros: The staff were great, the location was great, they helped us organize amazing tours to local attractions, the breakfast was great, the shower in the bathroom was great, the room was super spacious, and they provided extra water when we ran out. We loved this place and would stay there again!!

Cons: The bed was a little hard, that's the only negative thing I can think of!

Pros: Everything, the hotel, people and Laos are amazing.

Cons: Fantastic small hotel in a great position with very friendly knowledgeable staff. Highly recommended staying here.

Pros: The staff was amazing. They were extremely friendly and willing to help in any way possible. Some of the best service that you can get from a hotel.

Pros: This hotel is beautiful. A careful upgrade of a colonial house, the rooms are tastefully decorated. The place is spotless with the double level mezzanine bed area giving it a romantic feel. The hotel has a superb deck next to the Mekong which provides a lovely spot to sit and have a drink and watch the river boats drift by. The old town in Luang Prabang is like a postcard and this hotel is one of the highlights. A mention to the lovely staff who were friendly, helpful and effiicnet in recommendations and bookings. The food in the hotel is also worth the visit.

Cons: Take care coming down the stairs from the bed at night

Pros: The staff were wonderful, everyone was very thoughtful and caring about our needs while the hotel, rooms and restaurant were designed most carefully and lovingly. Breakfast was super nice and the view over the Mekong River very atmospheric. We will truly miss this place.

Pros: Very good accommodation and staff very nice.

Cons: Noise from street.

Pros: The attention to detail and genuine care for you to just relax and enjoy your stay by everyone involved with the hotel.

Cons: NA

Pros: Excellent location. The hotel is superb and the staff friendly and professional.

Pros: This little hotel didn’t miss a thing. From a friendly, attentive staff, a great location with fantastic views, free sunset cruise with a complimentary drink, breakfast available all day long so one can enjoy at their convenience, not at a time convenient for the hotel, goodies refilled in the room everyday, providing shuttle service to and from the airport for a small fee to late checkout if they can accommodate are all that made this hotel a gem.

Pros: Really nice hotel and the terrace restaurant has a great view. Very peaceful and just what we needed following a hectic time in some big cities around Asia. Very helpful stay who were happy to try and accommodate us. The book in the room had lots of helpful hints and tips and really helped during our stay.

Pros: It was in a great location. The staff were the best!! Very personable.

Pros: Nice location, nice building, very friendly and helpfull personal. Service with a big smile.

Cons: A swimming pool would be nice but is impossible at this location.

Pros: The hotel has great staff, excellent breakfast, very elegant design in room, and very good quality of furniture and beds. Pool, although seems small is indeed very nice. It is a place that I would like to visit again!

Pros: Super clean, quiet, very friendly staff, felt very safe which was important because our daughters were in the room next door, great pool which we often had to ourselves, the restaurant is open all day and the prices are comparable to restaurants near the night market, excellent breakfast with many choices, 10-12 minute walk to the old town but also has a free shuttle, the hotel has recos for drivers to Kuang Si and will arrange for guests (the price is in the typical range), an airport shuttle is free if guests have an extended stay at the hotel.

Pros: Hotel was amazing, clean and extremely comfortable with excellent facilities. The staff were extremely friendly, welcoming and eager to help at every moment and couldn’t do enough to ensure I had the perfect experience.

Cons: Towards the end of my stay a large group arrived which were extremely noisy. Although this is no fault of the hotel it might help the group to be reminded they are not the only hotel guests and they could be more considerate of others. (Especially as of the proximity of guest rooms to the pool and restaurant area).

Pros: The hotel staff were outstanding . The property is real value for money.

Cons: Should have few vegetarian option in the restaurant menu.

Pros: The hotel staff was very welcoming, and the restaurant had a great variety for the breakfast meal as well as its lunch and dinner menus.

Cons: The pool is a bit small but for the number of guests that it accommodates, its ok.

Pros: Breakfast could use more variety

Cons: When we first entered the rooms - it had mosquitos and other insects.

Pros: Great hotel . Lovely pool and staff at this hotel , free hotel shuttle out to town (5 min drive) Staff went above and beyond Delicious breakfast

Pros: It was like a paradise....we were upgraded and it was perfect. The staffs were amazing. The services were impeccable. The breakfast was really good. We also loved their gym...and of course the pool.

Cons: nothing...

Pros: Everything . From the smiling pick up at the airport , free upgrade to the suite , the welcome drink, the housekeeping , the breakfast , the shuttle service , the swimming pool and fitness center. It's better than the pictures . Will definitely come back to this place someday .

Cons: That I didn't stay for more days and couldn't thank all the staff members personally for a wonderful stay.

Pros: The room was very clean. Free drinking water was good in the heat. The air con was also very good in the room.

Cons: The breakfast was not very good at all. My wife ordered vegetarian breakfast and the food came out with bacon, ham and sausages. When she repeated her order the same food came back with the meat removed. There was still meat juices all over everything else. We didn't eat there again.

Pros: Beautiful property with balconies overlooking the Mekong River. The staff was so kind and attentive. The pool/spa is a short walk away from the hotel and it is a beautiful pool to spend the afternoon by. Breakfast at the Riverview restaurant is delightful.

Pros: Location Nice boutique hotel Staff View

Cons: Be aware that this hotel is not in an area but includes some separate properties (ie: swimming pool is quite far from the reception, some rooms can be away ~100-200-300 m from the reception and restaurant, you have to go across the road to reach the restaurant...) so it could cause some inconvenience

Pros: Loved the hotel!! The rooms where lovely and the beds were the best we slept in in Laos!! Location was fantastic!

Pros: The facilities are lovely and I really want to give this hotel an excellent rating. BUT - see below. The rooms are well decorated and water/tea/coffee provided. All the buildings are done in the style to comply with UNESCO standards. One night there was wine in the garden and it was lovely.

Cons: But I did NOT have hot water. I told the staff and they said it was fixed but it was not. Upon checking out I informed them again and he really didn't seem to care and only offered a half-hearted "sorry". This hotel was not cheap and I can't give higher marks. Also, the internet didn't work well in my room.

Pros: The agreeability of the staff.

Cons: The breakfast could have had more choice.

Pros: Great location by the Mekong.

Pros: Such a lot of thought has gone into creating this special hotel. The staff were superb - warm and friendly. Delightful location. New spa was excellent

Cons: We can’t think of anything negative to say

Pros: Amazing pearl in the beautiful city of Luang Prabang! Mr. Urban and his lovely team created a wonderful atmosphere and special place to relax and enjoy life! The little restaurant where the breakfast is served gives a stunning view on the Mekong. The food is great and at night time you‘ll enjoy your dinner in the light of little lanterns. The rooms are great and the team is willing to make everything possible!

Pros: The design was beautiful

Cons: The pool was over the river, over a horribly rickety bridge which you had to pay 10k kip to cross.

Pros: Amazing location on the river. Rooms are nice with outside space not all have river views but they are lovely as is the location of the hotel. The breakfasts are terrific and the seating is on the river with lovely views. Staff was helpful and very friendly.

Pros: staffs are friendly. Location is good.

Cons: At the back of the building is too close to others. not privacy. we cannot see anything.

Pros: Friendly, helpful staff, beautiful surroundings and perfect location.

Pros: Everything was excellent but the SPA was outstanding.

Pros: Colonial period room decor evocative of the charm and romance during those times. Hotel has an excellent laid-back atmosphere that allows you to while your time away on its premises or by the river in the lower terrace. Lovely spa on premises. Breakfast comes with a daily special that offers variety and a taste of local flavors. Menu served by the restaurant is limited but of decent quality.

Cons: Was given a room on the ground floor that afforded little privacy since tourists and vehicles abound. The windows have to be left open for light to enter the room. Closing the windows gave more privacy but darkened the room considerably. As the room was very near the roadside, it was noisy whenever vehicles passed which happened very frequently throughout the morning and evenings. Service was overall patchy.

Pros: Hotel provided a different cultural experience everyday, Almsgiving, market visit and cooking class, sunset cruise, cocktails and staff went out of their way to make these comfortable, educational and enriching. Food in the restaurant was excellent, especially the lunch we had on arrival, very fresh, exquisitely prepared and presented. Breakfast was delightful with the special of the day, a local speciality as well as eggs to order, yogurt, fruit, a variety of breads. We were upgraded to a balcony room overlooking the river, such a wonderful view of trees, plants and butterflies. The room was spacious, the wood so traditional, yet the shower in the room itself unusually modern in the French style. Coconut - based toiletries gave us a taste of the traditional materials in Lao culture, the kettle and provided chamomile tea were very welcome.The effort to reduce waste is also very good as we noticed that the use of plastic is minimal. Most of all, the kind and caring staff made us feel special and that they valued our visit and enjoyed sharing their culture with us.

Cons: Lighting could be brighter at the mirrors as the shadows prevented us from seeing our faces clearly. We just assumed there was a pool but understand that the Unesco restriction doesn't permit it. Maybe a bathtub is preferable to a shower for a soak in the hot weather?

Pros: The staff were amaxing! Good breakfast. Very relaxed and elegant environment.

Cons: The shower water was very frustrating! It kept changing from very hot to cold. Made having a shower a disappointing experience.

Pros: Decoration in room with a lot of wood and antique style

Cons: Bicycles they have for free are a bit outdated

Pros: The design of the room was great. Good location facing Nang Khan river. Breakfast wad great as well as staff were very friendly.

Cons: Bathroom was too dark.

Pros: Rooms were very comfortable, classy. Staff were friendly n accommodating. Loved the balcony n the river view. Free Complimentary activity ( alms giving) is highly appreciated. We stayed in 3 resorts during for visit to LP. I loved this place the most .

Cons: There was a renovation work going on , hence it was noisy n a bit dusty during our breakfast. But it doesn’t stop me from visiting the resort again. Breakfast spread was very limited and very minimum for a vegetarian like me ( thanks to chef to arrange some cooked vegetables) and fried spring rolls.

Pros: The room and facilities in general. Very good breakfast

Pros: Location was excellent and I was very pleased by the staff. Mr. Sone went out of his way to help me retrieve a credit card lost in the local ATM. Many thanks to him and the rest of the staff

Cons: Everything was great

Pros: The staff went out of their way to ensure we were happy and content. There was an excellent spa on site.

Cons: I can think of nothing that we didn’t like.

Pros: The architecture, a mix of French colonial, situated in spacious, well designed gardens makes for a nice place to come home to each day. But the staff make the place - nothing is too much trouble. They are attentive, kind, warm people that embody the beautiful Laos culture. They anticipated your needs and already had it solved before you knew you needed something. They were also on hand to welcome you back after a day out. The pool makes a delightful oasis to retreat to. The detailed finishes in the suites are of a high quality. Bedding was lovely and we had a great night sleep every night. I could go on but you get the idea ;)

Pros: My wife and I stayed at this property for a quick get away, it was by far the best hotel experience we have ever had. The staff were excellent, friendly and attentive. The General Manager came to chat with the guest each morning providing a personal and warm feeling. The room was beautiful French colonial design with a balcony that opened up to the pristine hotel grounds that was covered in the most beautiful trees and gardens. The room was clean and bed was super comfortable. The food is beyond words, the chef at the restaurant has the perfect touch, combining French and Laos influences into some of the best dishes we have ever had in Asia (we have been living in Asia for 3 years). The bar is also wonderful emanating old French vibes, the pool is tranquil and calm -- with cocktails and food poolside which are to die for! We cannot recommend this property enough.

Cons: Not one single thing!

Pros: Excellent ambiance, wonderful & helpful staff, great breakfast.

Cons: They hide behind booking.com to justify that they overcharge us. Without even trying to help finding a solution. Not very service oriented for a 5 stars property.

Pros: One of the nicest hotels we have stayed in ever. Fantastic tropical and authentic atmosphere, very professional and nice staff, big and very stylish and cozy rooms. The kitchen is likewise outstanding. Pool area superior. The Hotel is like a warm family home where we wanted to stay longer! ... and now top of the list of hotels we want to re-visit.

Cons: Not much to complain about. This is truly a great small luxury hotel!

Pros: Absolute phenomenal experience!!!

Cons: Couldn’t be any better !!

Pros: amazing breakfast, wonderful rooms, helpful staff

Pros: the spacious colonial style suite

Cons: the house keeping don't replenish the amenities in the room.

Pros: Delicious breakfast, soft silky bedding, attention to detail, small gifts, great staff and service, big rooms, beautiful views, well-kept gardens, free bicycles, vegetable garden and incredible pool

Cons: Nothing!

Pros: The breakfast attendants who speak English well and the drivers who took us to the old town were always professional, but the others were not.

Cons: I have stayed in some hotels of SLH before.Therefore, I choose this hotel this time and look forward to this stay But the experience was rather disappointing： 1.Didn't turn on the air conditioner in the car and let us in the car at the first time that Employees are busy preparing work that should have been done before we arrived 2.The receptionist made us wait for a long time but forgot to check in with us Just ask a staff take us to our room because they were serving for two handsome men from Europe. They just remembered after they see us when we need use the car to going out 3.The bedding used in the hotel was of poor quality like guesthouse to use making sleep uncomfortable. 4.Daily cleaning only change rubbish bag and change bath towel, the floor was not cleaned and the bed is not well made. 5.Breakfast is easy maybe there aren't many guests. placemat is dirty you can see the dust on the it and it's plastic. 6. hotel staff have breakfast in the guest dining area at Breakfast time. Most of the staff lack basic training, are lax and lazy, especially the older receptionist in this hotel.If such a hotel can be called SLH that have many here even some guesthouse. We originally planned to stay for 5 nights, but we booked for 2 nights first. Now I feel this decision is right.I wanted to change hotels the first day I arrived

Pros: Lovely rooms, beautiful, peaceful gardens with their own resident bunnies

Cons: Nothing

Pros: Very nice garden and pool area. Service was excellent and rooms had private garden with bathtub

Pros: Very private and peaceful

Cons: Quite a limited menu in the restaurant

Pros: elegant hotel with beautiful gardens and setting. the staffs are friendly and attentive. the manager even brought us for a new year ceremony with local monks which was amazing and quite an experience for us as foreigners. and their breakfast got excellent quality as we don't value quantity.

Cons: we saw another guest smoking at the restaurant during our breakfast which ruined our quality time and clean morning air as well. prefer the whole hotel to be smoke-free otherwise please make one particular corner, away from the restaurant, for smokers.

Pros: Super friendly staff. ESP Vard at the reception.

Cons: Same breakfast everyday

Pros: Great hotel, wonderful staff. Very friendly, lovely area. We did a cooking class which was fantastic - manymthanks to the chef, John, who was amazing. Highly recommend this lovely hotel.

Pros: Received a very warm welcome by the staff and we were greeted with some cold towel and iced drink before getting a tour of the hotel complex and our room. The hotel is perfectly posh and tranquil and we really can't find any fault with it. The room has everything you would need, is spotlessly clean, and the bed is probably the most comfortable bed ever. There was also a complimentary foot massage upon arrival, to our pleasant surprise. The service by the staff was also impeccable and we were very pleased with our stay! Highly recommended if you are visiting Luang Prabang!

Cons: The hotel is some distance away from old town but there's an option to rent a free bike and there is also free hotel shuttle service at certain timings. Toilet could really use a bidet spray but it's not a big issue.

Pros: Everything try it ,you won't be dissapointed.

Cons: Nothing, everything was perfect

Pros: Both the location and the breakfast were excellent.

Cons: Everything was great.

Pros: Amability Staff Restaurant and chef Jeremy

Pros: Everything... Environmental efforts Little details like decoration of evening treats Breakfast

Cons: Nothing...it exceeded all expectations

Pros: Convenient location and beautiful rooms

Cons: Nothing

Pros: is simply amazing! very comfortable, very stylish and staff is great!

Cons: nothing

Pros: Excellent boutique hotel in a lush tropical setting. Nicely restored French period facility with all the modern amenities. Exceptional resturant for breakfast and dinner. Heĺpful and friendly staff. Quiet location within easy walking distance the center of town. A great stay!

Pros: Beautiful boutique hotel. Just outside of the main area so a nice walk into town. Fantastic service from the staff. It was my birthday and they delivered a lovely little cake to our room. The facilities were excellent with locally made soap provided, along with shampoo, conditioner and shower gel. We are planning on returning and I would book this hotel again. Our deal had a 2 way transfer to the airport which worked very well and removed that stress of the transfer.

Cons: Everything was wonderful.

Pros: Its location is perfect for biking (or walking) to the sights, the staff are very helpful and always happy to make recommendations, the guest relations manager Elodie makes everyone feel at home, and the property itself is a small delightful gem of a place.

Pros: the gardens, the pool - very beautiful and relaxing. Staff were helpful and friendly.

Cons: Breakfast was limited but ok. I would have liked more fresh juices and greater variety of fruit. Still a pleasant breakfast. Fresh juices at the bar would also have been nice alternative to only alcohol.

Pros: Great location, friendly staff, comfy beds, great breakfast, and quick response when setting up a taxi to and from the airport. I highly recommend this hotel.

Pros: Very friendly staff, nice pool.

Pros: Good location, in a calmer street but super close to main street. Lovely buildings and rooms. Very friendly and helpful staff, good English. Great breakfast and capacity to adapt to allergies and food requirements.

Cons: The wifi was weak and kicking us out regularly. Bad soundproofing. Was hard to fall asleep certain evenings because of doors slamming, people talking loudly in other rooms, music on the streets. And in the morning we would get waken up pretty early by the house keeping staff talking and more doors slamming.

Pros: Walking distance to almost everything. Close to the Mekong River and many cafes, bars and restaurants where you can overlook the river and watch The Sunset.

Cons: Can’t think of anything we didn’t like.

Pros: well maintained, quiet and beautiful hotel with spacious suites and great view. good for a couple. all staffs and managers are friendly and attentive. we also appreciated the quality of breakfast!

Cons: loved the fine wood floors but every steps make a little bit of noises. we worried about it if someone downstairs might have been annoyed. also the noise from flush of toilet may be improved to be lesser.

Pros: Lovely, relaxing hotel with excellent rooms, good facilities, very welcoming staff.

Cons: Very small points, but the staff had booked a car for our flight departure time not our hotel departure time (quickly put right!) And I saved them from failing to charge us properly for an excursion and the car booking! (That might be a like rather than a dislike...)

Pros: The pool was really good, chilled out and relaxing.

Cons: We enjoyed our stay... but, the staff lacked training and were very over baring a lot of the time. The room was nice but the bed wasn’t as comfy as I expected and some parts of the room could have done with some TLC. Also, the price of drinks and food were about 3 times the prices of elsewhere and the 10% admin cost added on is ridiculous.

Pros: Exceptional hotel. Exceeded my expectations. Extremely kind, polite and very attentive staff. Luxurious day spa. A truly special hotel in a wonderful town. Would strongly recommend.

Pros: Very nice and wellcoming staff. Beautiful views

Cons: Didn’t like the bathroom very much. Showering in the bathtub not very convenient.

Pros: I have never thought I would ever give a hotel 10/10 and here we go! - Beautiful colonial-style property in the middle of the jungle - extremely quite and private, yet a stone throw to the vibrant city center of Luang Prabang (10-15 minutes walk, 5 min by bicycle which they have for free). Amazing facilities, including 24/7 infinity pool, on-site restaurant with local cuisine, bar with signature cocktails, great gym, fantastic spa (I got the second 60 min massage for free!) with another beautiful pool (much cooler than infinity one) and sauna, not mentioning the rooms with incredible views and attention to every little detail. - Constant, but completely invisible and not annoying attention from the staff who all know your name and anticipate your every need and desire: i was gently notified in the morning that my table is ready for breakfast, was kindly reminded about my spa procedures during the day, the moment i sat down at any place of the hotel a cocktail and a variety of snacks appeared mysteriously by my side, my whole bunch of clothes was taken to the laundry and came back in a couple of hours smelling like heaven and they even repaired my torn jacket without any request from me. They gave me a handcrafted scarf as a goodbye gift during the check-out.. Cherry on the pie - half way through to the airport i asked the hotel's driver to make a quick stop at Mekong river as i hadn't got a chance to go to the town during my stay. Guess what? I received a 25-minutes private guided tour across the town instead. This is what I call a client-oriented approach! - I was lucky to be visiting the hotel during the low season - at the busiest time of my stay only 4 rooms were occupied and I never saw another person while exploring the hotel's territory, which was an amazing experience itself!

Cons: It will be great to have sockets a bit closer to the bed, but this is the only tiny thing i could think of!

Pros: Nice staff, but didn’t speak much English

Cons: Old Hotel, facilities not being taken care of

Pros: Outstanding service in beautiful, clean, elegant surroundings.

Cons: Nothing

Pros: Spacious,wonderful room, with outstanding room service (they put out fresh fruits daily, and clean up the room twice). Fantastic breakfast, with many Lao and Western options (including open bar bloody Mary). Impeccable pool service. In sum, an absolutely fantastic hotel!

Pros: The staff was phoenominal! From airport pick up from to airport drop off! The manager of the hotel introduced himself to us and made us feel welcome. All staff knew our names and were very interested to know our daily plans and if we were comfortable. We would stay here again and again! We would highly recommend this hotel to anyone staying in or visiting Luang Prabang.

Pros: The hotel is aesthetically very beautiful. The staff will do everything they can to make your stay special with lots of thoughtful little details provided in the room. Staff are courteous and efficient and you will fell well looked after. The movie screening every night is a pleasant touch. The location is great with view over the Mekong river and lots of cafes and restaurants nearby.

Cons: There is no pool or gym. The spa is also very expensive, especially when you can walk 2 minutes down the road and have a range of options at a fraction of the price.

Pros: Good food, good location with a very good staff.

Pros: 1. The hotel itself is exquisite, simply beautiful! We love our room so much (spacious, with private jacuzzi, beautiful interior) that we would like to come here again! 2. The price is very reasonable for what it is! 3. The staff are very friendly and accommodating. 4. The breakfast is WONDERFUL. 5. The location is also quite strategic - the monks walk in front of the hotel in the morning for alms giving ceremony, the hotel is also walking distance to nice cafes and restaurants around the town.

Cons: 1. One thing that was quite disappointing is - we wished the staff would have been more proactive by informing us that we needed to inform them 3 hours in advance if we would like to use the warm water. We did not know of that until the very last day. Maybe the hotel can put up a sign in the room. However, me and my partner still had an amazing stay here and we would like to stay here again!

Pros: It's a place to be.

Cons: nothing at all.

Pros: Services & hospitality of staffs

Cons: Wifi was too slow

Pros: Great Staff. Lovely room. Many nice touches. Thoughtful people. Very accommodating.

Cons: The bed was a little hard for me.

Pros: very good location, just beside my favorite temple in Luang Prabang, the Wat Xieng Thong, and the hotel restaurant just in front of the Mekong river, very nice view. Victoria Xiengthong Palace used to be a personal residence of the king of Laos, therefore here is a historical place.

Cons: the reception services are great, and also the restaurant services are all very nice, but the spa is not very good, the masseuse who massaged me seems was not well trained, most of the time she was just pressing my body with both hands, for a while she probably thought I was falling asleep, so she just held my leg still, I am very disappointed with this massage, it's totally not worth the 80$USD (90 mins), even with the 1 for 1 promotion , still not worth the money, outside the hotel, the normal price average is 8$USD per hour.

Pros: Beds very good, staff perfect, good food

Pros: Whats to say.....this is by far one of the best properties I have stayed at in Asia. The staff were super friendly and helpful, especially the GM Mr Tuan and his fantastic French Chef JB. Its location is close to a number of very special and beautiful Pagoda Buddist Temples and local small business and coffee shops ect. The Hotel is actually the last Royal residence of the last King who abdicated in the seventies.

Cons: Well , there is no pool, this due to the property being a Unesco site and a heratige site so not allowed .apart from that nothing else really...

Pros: Located toward the tip of the peninsula, I was able to walk everywhere I wanted to go. I stayed there during off-season, with no crowds or traffic anywhere, so it may be different at other times, but the booking.com price was about 1/3 the lowest price for a room as stated in Lonely Planet (2017). On top of that, with few guests, the hotel upgraded my room to one with two stories and a private jacuzzi on the first floor! There was complimentary pick-up at the airport, but I was charged for the return trip. But here is the best part: each day two cans of Beerlao appeared in the fridge at no additional charge.

Cons: Every night at 7 pm, the hotel shows the 1927 quasi-documentary film "Chang" in one room of the restaurant (or, I understand, outside when it is not the rainy season). I commend the hotel for showing this important film. It is well worth seeing, but it highlights the slaughter of now-endangered species by local people. Moreover, the praises to Buddha in the silent film's dialog text are inappropriate. The film shows no evidence of Buddhist practice among these local people; being rural people from Laos, they would have most likely been animist.

Pros: The location is very good, the staff are helpful.

Pros: Lum, the owner, met me when I arrived. Instead of starting the standard checkin most hotels do he said "Please have a seat." Almost immediately a plate of fresh fruit and a fruit shake appeared. Lum said to relax and enjoy. When I was finished, Lum sat down with me and a map of Luang Prabang. He then proceeded to show me many places of interest, places to eat, night market, fresh food market, etc. which he marked for me on the map. This map saved me hours of looking online for info and hours of wandering down the wrong streets. Plus some of the places he recommended I would not have found on my own. Throughout my stay it was like this. Lum, his wife, and staff going the extra mile. They treat you like family. I arrived a stranger, but left feeling like they were my friends. The room was nice. Bed was comfortable. Free laundry is included. The breakfast was yummy and a good selection of choices. The location was great! I will be going back soon!!!

Cons: There is a sports pub not far away that plays crappy pop music and is kind of loud at night. Apparently they are violating local noise ordinances, so hopefully it will no longer be a problem soon.

Pros: Location. Clean rooms. The owners are lovely, they were just never there.

Cons: Absolutely no information provided on check in about.. anything. Not ideal when travelling alone. Never anyone on reception which made it impossible to book tours, make enquiries etc. Really loud party across the road the first night, they did finish at 11.30 however. The staff apart from the owners have no English which is fine, but were also really unfriendly. The balcony does not overlook the river.

Pros: It was nice and quiet. I loved being able to have breakfast at the table just outside of my room. Very tranquil little place.

Cons: I booked a double room online but I was then given a room with two twin beds on the bottom floor. The rate stayed the same.

Pros: The best thing is the owners and his family. They are so kind, friendly and supported us so well. We did laundry here at the best rate. Highly recommend! And another thing - the location is perfect

Pros: Staff was lovely. Location was perfect, room was a decent size with a balcony. We also booked a motorbike and a taxi back to the airport through them. They were also helpful regarding information about the town and surrounding activities

Cons: The room and bathroom could do with some maintenance.

Pros: The owner upgraded our room for free, the room is spacy and with a balcony! Drinking water served everyday~~ The owners of the homestay is a Vietnamese family, they are so kind with fluent English, we've had a great relax here, thanks a lot!

Cons: The breakfast is so simple that we can't get full. The location of the basin and tolet paper scroll are unfit, but isn't important~

Pros: A friendly Family operated small hotel. good sized comfortable rooms. full menu choice of breakfast. great value for money. would recommend without hesitation.

Cons: nothing to complain about

Pros: I loved my stay. It was great!!!

Cons: No complaints whatsoever

Pros: Within walking distance to all the major attractions such as Palace museum, temples and rivers. The night market and eatery are within 10 minutes reach as well. So, this place is very convenient.

Pros: the location is good near to center city , so many rest around the hotel staff also friendly ,breakfast is good , i like specially the ice COFFEE ^^ i like the room, we got the balcony one its really nice just to seat n relax after walking

Pros: Perfect location. Quiet and restful. Very good staff.

Cons: It suited our purpose perfectly. We were not expecting 5-star facilities. It is a small questhouse. It is exactly what we were looking for.

Pros: Friendly staff and owner with excellent recommendations. Beautiful rooms and garden. Delicious made to order breakfast. Great vibes and location.

Cons: Light from skylight in room woke us up early and no way to close it.

Pros: great croissant & coffee. Staff are friendly and full service mind. room is clean and cosy. highly recommended!

Pros: Fabulous location, great staff, simple but beautiful room, nice balcony, monks walk right past, great breakfast.

Cons: Can’t think of anything. This is our third stay there.

Pros: Very friendly and helpful staff - free bikes to borrow and great breakfast

Pros: Great place.

Pros: It was very clean and the staff was very nice. They let me have an early checkin and a late checkout. Great location, near everything.

Cons: Bathroom could be better, but was ok. a little noisy at night.

Cons: The quality of the beds

Pros: Good breakfast, did not seem to be any limit. Excellent fruit salad, eggs cooked as you like and local specialities. Breakfast served in garden.

Cons: Complex built to Asia standard i.e. doors not closing easily few power points. To turn off lights you had to go to front door. No reading light over bed. Hanging space four hangers but limited hanging space.

Pros: Staff, breakfast, greenery, quiet, secluded from street, tuk-tuk drivers know the hotel. (I was traveling with a western female friend who stayed in another room and she loved the place.)

Cons: This boutique hotel was clean and cute but it was not functional enough for me: There was no place inside the room to place things on. I had to open up my suitcase on either the bed or the floor. No desk or table to write on. The shower had no water pressure, and the drainage leaked out onto the floor. The wifi in my room did not work. The fridge was cluttered with junk that I did not want.