Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

S$ 40+

Overall guest ratings

7.7/10 Good
based on 572 reviews

Review highlights

  • 9.2
  • 8.8
  • 7.8
  • 4.7

Good to know

  • Friendly service

Nearby

    show all

    About

    In the heart of Chetumal, Hotel Villanueva is close to Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This 4-star hotel is within the region of Oxtankah Ruins and Santa Rita Archaeological Reserve.

    Rooms

    Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 572 reviews
    • 9.2 "Terrific location."
    • 8.8 "Food is delicious."
    • 7.8 "Good service."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average comfort."
    • 4.7 "Not very clean."
    • 4.2 "Rooms are not good."
    • 0.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.6 Good
    based on 394 reviews
    • 9.3 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.5 "Good value."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      4.5 "Air conditioning was criticized by 55%."
      3.8 "62% thought they were poorly maintained."
    • 4.6 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    based on 91 reviews
    • 8.9 "Location is great."
    • 8.7 "Food is delicious."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.4 "Pool is mediocre."
    • 4.4 "Not very comfortable."
    • 3.7 "Rooms are not good."
    • 0.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 85 reviews
    • 8.9 "Location is great."
    • 8.8 "Food is delicious."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 4.8 "Not very comfortable."
    • 4.6 "Not very clean."
    • 3.6 "Rooms are not good."
    • 1.1 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close