Overview

Chicago Marriott Downtown Magnificent Mile

540 North Michigan Avenue, Chicago, IL 60611, United States
+1 312 836 0100

S$ 180+

Overall guest ratings

8.2/10 Excellent
based on 2,512 reviews

Review highlights

  • 9.3
  • 8.2
  • 4.9
  • 4.2

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Not your average Michigan Avenue hotel. We're your host to help you experience Chicago to its fullest. Magnificent shopping. Renowned dining. Chicago's top attractions - Navy Pier, American Girl Place, Millennium Park, Theaters and Museums - all just a walk away from one of the leading hotels in downtown Chicago. Relax in renovated luxury Chicago hotel rooms when you’re done exploring. With 68,000 sq. ft. of versatile event space, we are one of the leading Mag Mile hotels that provides a polished setting for productive business engagements, cherished social gatherings, and elegant wedding receptions. Explore our hotel's fitness center unlike any other in Chicago boasting over 9,000 sq. ft. of redesigned space ideal for every active lifestyle. Grab a bite at Rush Street Pantry featuring Chef-crafted food focusing on fresh, gourmet options. Or, have it delivered directly to your room. At Chicago Marriott Downtown Magnificent Mile Hotel, we want to help you travel brilliantly.

    Less More
    Marriott V2

    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 2,512 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "Easily accessible by car, said 82%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
    • 6.9 "Food is average."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.2 "62% said the architecture was not spectacular."
    • 6.5 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
      0.3 "Air conditioning was criticized by 97%."
      4.0 "60% said the bathroom was dirty."
      0.0 "100% were unsatisfied with the kitchenette."
      0.7 "93% had problems with the shower."
    • 4.2 "Breakfast is below average."
      1.8 "82% said the breakfast was too expensive."
    • 3.9 "Value below average."
      2.6 "74% thought it was overpriced."
      1.8 "82% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.0 "90% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    • 2.4 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    based on 828 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Food is average."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      1.8 "82% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      2.5 "75% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      0.0 "100% were unsatisfied with the kitchenette."
      1.8 "82% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
    • 3.8 "Value below average."
      2.6 "74% thought it was overpriced."
      1.9 "81% said the breakfast was too expensive."
    • 3.8 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      1.8 "82% said rooms were small."
      0.9 "91% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      0.3 "Air conditioning was criticized by 97%."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 1,155 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 6.4 "Food is average."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.2 "Breakfast is below average."
    • 3.7 "Value below average."
      2.5 "75% thought it was overpriced."
      4.0 "The price was too high for 60%."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      1.3 "87% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      0.3 "Air conditioning was criticized by 97%."
      1.9 "81% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.0 "90% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
    • 2.1 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 251 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.8 "Food is average."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.1 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 4.6 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.5 "85% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
    • 3.7 "Value below average."
      2.7 "73% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      1.2 "88% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
    • 2.5 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 276 reviews
    • 9.5 "Terrific location."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      1.6 "84% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 4.2 "Breakfast is below average."
    • 3.4 "Value below average."
      2.4 "76% thought it was overpriced."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      0.1 "99% criticized the small bathroom."
      0.9 "91% thought it was too noisy."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    magnificent mile
    great location
    helpful with any information
    staff was very helpful
    small room
    nice hotel
    friendly staff
    right on michigan
    great view
    nice bar
    small bathroom
    location was great
    great lobby with a bar
    helpful staff and great
    lobby bar
    large glass
    friendly and the location
    free wifi
    More

    Photos
    Map

    Map

    Close