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The Empress Hotel
4 stars

The Empress Hotel

Central Promenade, Douglas IM2 4RA, Isle of Man
Douglas, Isle of Man
See location+44 1624 661155
From
S$ 108
Cheapest

rate per night

8.3
Very good
based on 2026 reviews
2,026 reviews
Room type
Provider
Nightly total
Classic room
S$ 108
Double room
S$ 130
Deluxe room
S$ 157

Photos of The Empress Hotel

Overview

Rating

This contemporary 3-star hotel is just a five-minute stroll from the Gaiety Theatre. It is also minutes from Douglas's well-known attractions and landmarks.

This elegant hotel provides a beauty centre, a sauna and a 24-hour reception. A fitness centre is available to guests wishing to keep up their exercise regimes while away.

The Empress Hotel has 102 rooms, all of which are fitted with a refrigerator and a hair dryer. Honeymoon suites are also available.

The Empress Hotel Douglas houses brasserie and bar where guests can unwind at the end of the day. For those preferring to dine out, the surrounding area features many bars and restaurants with a choice of varied cuisines. For guests with day trips planned, the hotel offers packed lunches if required.

Isle of Man Airport is around a 20-minute car ride from The Empress Hotel and Cafe Royale Halt is within walking distance. The local area is also popular for its shopping.

Rating
8.3
Very good
Based on 2,026 verified guest reviews

Latest deals for The Empress Hotel

Tue 6-5
Wed 7-5
Executive room
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Deluxe room
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Standard Room
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Double room
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Classic room
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1 twin bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Empress Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins

Services and conveniences

  • Conference rooms
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

General

  • Family rooms
  • Sea view
  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Balcony
  • Outdoor furniture
  • Garden

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Hiking
  • Beach access

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Spa

  • Sauna

Reviews of The Empress Hotel

8.3
Very good
2026 verified ratings
Wonderful
896
Very good
465
Good
337
Okay
129
Fair
107
Mediocre
37
Poor
55

Summary of reviews

Guests say
Guests generally appreciated the great breakfast options and the hotel's location, which was convenient for exploring the area. However, there were significant concerns regarding service quality and cleanliness, with some guests reporting issues that were not adequately addressed by the staff. The atmosphere was often praised, but noise levels and room size were mixed in feedback.
AI-generated from customer reviews
Breakfast9 out of 10
Location8.5 out of 10
Atmosphere8 out of 10
Room Size5 out of 10
Cleanliness3.5 out of 10
Service3.5 out of 10
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Location

Central Promenade, Douglas IM2 4RA

What's nearby

  • Douglas Beach218 m
  • Gaiety Theatre0.5 km
  • Manx Museum1 km
  • Tynwald1 km
  • Tower of Refuge1.1 km
  • Douglas Harbour1.5 km
  • Derby Castle Depot1.5 km
  • Douglas Head Lighthouse1.9 km
  • The Bowl1.9 km
  • Braddan Bridge2 km
  • Union Mills F.C.3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Empress Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Empress Hotel

  • Where is The Empress Hotel located?

    The Empress Hotel is located at Central Promenade, 1.1 km from the centre of Douglas. Douglas Beach is the closest landmark to The Empress Hotel.

  • When is check-in time and check-out time at The Empress Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at The Empress Hotel.

  • Does The Empress Hotel offer free Wi-Fi?

    Yes, The Empress Hotel offers free Wi-Fi.

  • How far is The Empress Hotel from the airport?

    The Empress Hotel is 12.7 km from Castletown Ronaldsway. The Empress Hotel is 101.4 km from Holyhead Anglesey.

  • How does KAYAK find such great The Empress Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Empress Hotel in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Empress Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Empress Hotel.

See more FAQs

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Good to know

Value for money

8.3

Distance to city centre

1.1 km

Nearest airport

Castletown Ronaldsway

Distance to airport

12.8 km

Everything you need to know for your stay in Douglas

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