Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Downtown
Filters
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
4.0 Mediocre
Sep 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
Aug 2022
10.0 Wonderful
May 2022
One location in Downtown
Filters
Reviews
10.0 Wonderful
Sep 2018
Pros:
The people working at the pick up in Halifax were great..friendly, helpful, and knowledgeable. I was in and out within twenty minutes. When we dropped off the car in Toronto the process took less then five minutes. The car was clean and great on gas. We would definitely rent from Alamo again and we highly recommend them as the place to rent vehicles.10.0 Wonderful
Oct 2017
Pros:
Helpful suggestions. Maps already marked. Super nice.6.4 Okay
Oct 2017
Cons:
1) I didn't like that the Alamo office was closed when we dropped off our vehicle. We asked businesses close by and figured out what to do. It should have been mentioned on our rental agreement. 2) We were contacted by Alamo the next day that there was damage to the vehicle. It was marked on our form when we picked up the vehicle but it was not communicated on the receiving end. My husband informed them of this and it was cleared. We arrived home to find a letter from Alamo requesting us to get in touch with them re: damaged vehicle. My husband called again to inform them of the history. Message was left a few days late stating the letter could be disregarded.10.0 Wonderful
Jul 2017
Pros:
The compact size of the Tiguan on the outside was great. The roominess on the inside was good. The service counter personnel were fast, friendly and helpful although a little too eager to try to upsize our rental to a yukon-like behemoth of a vehicleCons:
The gas mileage was so-so.4.0 Mediocre
Oct 2016
Pros:
Car was fine, performed wellCons:
Gave me a reservation to pick up after the downtown Halifax, Nova Scotia location was closed. Had to hire a cab to take me back to airport, to obtain car, Besides the extra $120.00 canadian for the two cab fares, the whole first day of our vacation lost. Would appreciate your consideration, of reimbursing me the $120.00, as reservation from Kayak the flawed cause.2 locations in Downtown
Filters
Reviews
9.2 Wonderful
Aug 2017
Pros:
The Taurus we rented was in great shape, clean and ready to go as promised. The manager at the Avis outlet in Halifax was courteous and helpful. Though I rented with Kayak, he found my Avid Preferred number in the system and saved me a little more. We immediately drove up to Cape Breton and all over the island. Very enjoyable trip, and the car served its purpose quite well. If we visit NS again, I will certainly rent with this agency.Cons:
Not the franchise's fault, but the road construction on Grafton Street in Halifax, not to mention all over downtown was horrible. This is on the City, with a seeming lack of proper traffic flow analysis before they'd shut down streets. Total lack of signage too.9.2 Wonderful
Jul 2017
Pros:
Friendly representatives, clean car, modernCons:
Gas tank wasn't completely filled at pickup, didn't notice till started driving10.0 Wonderful
Oct 2016
Pros:
The car was clean and in good condition; the counter help at pick up in Halifax was very friendly and very informative; the drop off at the airport was quick and easy.8.8 Very Good
Sep 2016
Pros:
They were conveniently located in the city center. The agent was by himself when we arrived soon after they opened, but he was very helpful. Perhaps we were scheduled to drop off at the airport location, we were super-upgraded for free.Cons:
Nothing really. If we must, the upgrade was a bit too luxurious (we'd requested an economy car, as it was just two of us with not much luggage, but got a Cherokee. Hmm, extra gas...)10.0 Wonderful
Sep 2022
8.0 Very Good
Sep 2022
One location in Downtown
Filters
Reviews
6.0 Okay
Oct 2019
Pros:
The staff were friendly, but there was a long line to pick up and a long line to drop off. You need a second staff person in the mornings. I won't rent from you again in Halifax. It's too big a hassle.Cons:
The car was also dirty. Not horrible, but not washed, and had dirty floor mats and a couple of scattered pieces of debris inside. This was not a terrible experience, but the pickup-dropoff wait of more than half an hour made it not worth it. I went by the counter of the competition in the bus station, and they had a much shorter line. I'll use them next time, which is upcoming in the spring.2.0 Poor
May 2019
Cons:
If they had a car available instead of wasting our time, that would have made the overall experience better..10.0 Wonderful
Sep 2018
Pros:
Drop off location was convenient for walking around the city after. Staff was friendly. Service quick and easy.5.2 Fair
Jul 2018
Pros:
It was great to have a car for my stay in Halifax and it was very clean.Cons:
I didn't like how my rate went from $89 to $177 because I asked to extend it less than 24 hours longer which in the beginning they told me was okay to do. The lady who I spoke with on the phone was extremely rude, so I asked to speak with a manager who was much better to deal with. I think the charges associated with extending it a day was excessive and I felt ripped off. I wouldn't recommend this company.8.4 Very Good
Sep 2017
Pros:
Got upgraded good vehicle and good info I could drop at airport with no extra charge.Cons:
Vehicle was gutless poor power, charge for second driver at about $14 per day is ridiculous. Who would pay this? If it was $2 or $3 per day they might sell this option.5.2 Fair
Aug 2017
Pros:
Car - clean, quite newCons:
There was no car for me at the booked location with no idea of when one would be coming in. There was already another person ahead of me in the list who was also waiting because of overbooking so I did not feel like waiting. They said I could pick up from another location and after getting there by public transport nearly 2 hours later, they tried to charge me an extra 'prime' location fee for the new location...One location in Downtown
Filters
Reviews
8.0 Very Good
Jun 2019
Pros:
I was not explained the détails of the invoice. When asked, there was an extra charge which need to be correct. Pickup and drop off was easy.2.0 Poor
Sep 2018
Pros:
I made a mistake and booked the car 1 day too early and when we went to pick it up, it had been rented to someone else. So we had to go back to the airport to get a car from Alamo6.0 Okay
Aug 2018
Pros:
Car worked really well. Customer service at drop off was excellent.Cons:
Car interior was worst I ever had. Ketchup on steering wheel, dirty seats and console. Dead bugs. Also hidden charge discovered when dropping off. Agent at time fixed it so that ended up ok.5.6 Fair
Aug 2018
Cons:
The interior of the car was not detailed, it had not been cleaned. There was mud smeared on the bottom passenger door panel, potato chips on the floor and under the drivers seat. There was an old receipt from the dollar store, the dash was very dusty and hadn't been cleaned, the media screen had fingerprints all over it and the drivers door panel had dirt smudged on it. I had to clean the car myself for my passengers. Not what I expected from Enterprise.10.0 Wonderful
Aug 2017
Pros:
Friendly and flexible staff. They helped me to fine-tune my days/time of rental to save money.Cons:
No complaints10.0 Wonderful
Aug 2017
Pros:
Staff were really friendly and organized. We were in and out in no time and there was no pressure at all to buy extra coverage etc., just a polite ask. When lost luggage delayed our vehicle pick up they were helpful and understanding. We got a great recommendation for a nearby restaurant, and when it was time to drop the vehicle, they happily helped us resolve our luggage storage issues until it was time to head to the airport. Best experience I've ever had renting a car and a great deal.Cons:
The van we got was comically basic...the rear passenger windows didn't even open! However it was clean, it got us where we needed to go and we had no issues with it so we really have nothing to complain about.One location in Downtown
Filters
Reviews
8.0 Very Good
Oct 2022
10.0 Wonderful
Oct 2022
9.2 Wonderful
Aug 2017
Pros:
New car, clean and comfortable.Cons:
Line up to pick up was 15 minutes. Price.10.0 Wonderful
Aug 2017
Pros:
The cost of the car wasn't as cheap as I'd hoped, but it was cheaper than any other site I looked at without discount. The car was very clean and was great on gas. There were no additional fees after returning the car, and the staff was friendly. I had no problems with this rentalCons:
The distance of the hertz rental place from the airport meant that I had to pay for a $70 cab ride, but it was still cheaper than renting from the airport.10.0 Wonderful
May 2017
Pros:
Option to upgrade for free. Friendly and interested staff.6.0 Okay
Mar 2023
One location in Downtown
Filters
Reviews
6.8 Okay
Aug 2019
Pros:
Drop off was off hours. The signage for Hertz was poor. Only Avis and budget were marked prominently on the lot. Signage and instructions could be more obvious.Cons:
Thrifty pickup was poor as no cars were available. They had to shuttle me to the local Hertz instead to complete the contract. It took about 1.5hrs to get my vehicle. Once gotten, it was fine as it looks like they gave me an upgraded car-by choice or not, I don’t know.10.0 Wonderful
Jul 2019
Cons:
Airport pickup/dropoff9.6 Wonderful
May 2019
Pros:
Efficient check-in. Free upgrade.Cons:
Grace period is a bit short. No sign or address number visible at Hollis Street, wasted minutes looking around.2.8 Poor
May 2019
Pros:
We had booked a downtown pick-up at 2 pm Sunday. We got there at 2:07. The office was closed. Two other couples with bookings arrived after us. Called Thrifty. Told we could get a van at the airport, 34 km away. Phoned airport - not trueCons:
If the office closes at 2:00, Kayak should advise their customers at time of booking.7.6 Good
May 2019
Pros:
Drop off staff were brutal. Pick up staff were great.Cons:
Vehicle would not start in the middle of our trip. Left us feeling unsure about it. Jeep compass8.0 Very Good
Aug 2018
Pros:
I enjoyed the car and the cleanlyness. It was easy to reach and park on the way back.Cons:
I had to look arround for the location as it was not clear that it was in the Westin hotel.One location in Downtown