First Group The Palace All-Suite

211 Marine Parade, 4001 Durban, KwaZulu-Natal, South Africa
+27 313 328 351

Cheapest
rate per night

8.5

Excellent
based on 1,410 reviews
First Group The Palace All-Suite - Durban, South Africa
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Good to know

Distance to city centre 1.1 km
Location rating 9.4
Nearest airport Durban King Shaka Intl
Distance to airport 28.3 km

Rooms

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Reviews

Pros

Cons

Traveller rating

310
144
49
18
1

Time of year

Traveller type

Show reviews that mention

+
beautiful view in 90 reviews
bed was comfy in 34 reviews
close to the beach in 57 reviews
coffee tea sugar in 11 reviews
dirty towels in 20 reviews
durban in 8 reviews
early check in 24 reviews
great location in 67 reviews
hot water in 28 reviews
hotel at best in 47 reviews
huge potential in 3 reviews
room service in 10 reviews
sea view room in 80 reviews
small room in 165 reviews
staff were friendly in 213 reviews
swimming pool in 43 reviews
toilet paper in 14 reviews
  • Excellent
    Feb 2020
    9.0

    Hotel reception staff

    The restaurant staff are very slow and not attentive.

  • Good
    Feb 2020
    7.0

    The food at the restaurant was exceptional The receptionists where very friendly and helpful

    The carpet in the room was well vacuumed but needs a wash, everytime we walked bare foot our feet would turn black. The noise when flushing the toilet very disturbing

  • Mediocre
    Feb 2020
    4.0

    The cleaning service at the room

    - Check-In: no further information, e.g. where the pool is - 50/50 chance to talk to nice staff. Half of them were unfriendly - help at the front desk (except for one staff member who helped us a lot) / they gave us wrong information about the area (sent us in wrong direction, told us about gluten friendly restaurants far away, although their own hotelrestaurant had gluten free pasta) - "luxurious pool" is a joke, very small and only three sun beds ... for a 22 floor hotel / first day we arrived there was a dead pigeon, had to ask for cleaning several times - weird club on the 4th floor that tries to get you sign in for discount on food and spa treatments / by the way they wake you up with a phone call at 8 am in the morning - beach front has no umbrellas or sunbeds - so far not the fault of the hotel. However, they do not offer any umbrellas or sunbeds for rent so you cannot really enjoy a day at the beach, as it is too hot / no shade - expensive laundry service, took a while to find out, how exactly to use the service, as the front desk did not know about it - again, weird hotel organisation - studio hat cuttlery for exactly two people, although you have space for 4 people to eat there...

  • Okay
    Feb 2020
    5.0

    Replenishments ores and coffee is not done

  • Good
    Feb 2020
    7.0

    Location and staff

    The room was very small and next to a noisy place housing some noisy machinery.

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About

Overview

With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of Sahara Stadium Kingsmead and uShaka Marine World. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This hotel has facilities measuring 1163 square feet (108 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 1,410 reviews

9.4

Location

8.5

WiFi

5.1

Breakfast

4.2

Comfort

Things to know

  • Great view
  • Beach nearby
  • Great reception

Check in

15:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Business centre
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Casino
Spa
Hot tub
Outdoor pool
Snorkelling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport shuttle (surcharge)
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Lift
Hiking
Massage
Library
Laundry facilities
Cable or satellite TV
Babysitting/child care services (surcharge)
Pets not allowed
Parking (surcharge)
Wedding services
Grill
Rooftop
Pool table

FAQs when booking at First Group The Palace All-Suite

Where is First Group The Palace All-Suite located?

First Group The Palace All-Suite is located at 211 Marine Parade, 1.1 km from the centre of Durban. Dairy Beach is the closest landmark to First Group The Palace All-Suite.

When is check-in time and check-out time at First Group The Palace All-Suite?

Check-in time is 15:00 and check-out time is 10:00 at First Group The Palace All-Suite.

Does First Group The Palace All-Suite offer free Wi-Fi?

Yes, First Group The Palace All-Suite offers free Wi-Fi.

Does First Group The Palace All-Suite offer free parking?

No, First Group The Palace All-Suite does not offer free parking.

Does First Group The Palace All-Suite offer free airport shuttle service?

No, First Group The Palace All-Suite does not offer free airport shuttle service.

How far is First Group The Palace All-Suite from the airport?

First Group The Palace All-Suite is 9.2 km from Durban Virginia. First Group The Palace All-Suite is 28.3 km from Durban King Shaka Intl.

Can you bring pets to First Group The Palace All-Suite?

No, pets are not allowed at First Group The Palace All-Suite.

Does First Group The Palace All-Suite have a pool?

Yes, First Group The Palace All-Suite has a pool on-site.

Photos

First Group The Palace All-Suite - Durban - Building All photos (27)
First Group The Palace All-Suite - Durban - Building Building (2)
First Group The Palace All-Suite - Durban - Bedroom Bedroom (5)
First Group The Palace All-Suite - Durban - Pool Pool (2)
First Group The Palace All-Suite - Durban - Beach Beach (1)

Location

Most popular landmarks

  • Dairy Beach 241 m
  • Durban Funworld 284 m
  • South Beach 394 m
  • Mini Town 0.8 km
  • Exhibition Centre 1 km
  • Old Courthouse Museum 1.2 km

Durban travel guide

Learn about Durban on KAYAK

Getting Around

Durban Virginia 9.2 km
Durban King Shaka Intl 28.3 km

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Hotels South Africa Durban First Group The Palace All-Suite