Good to know
|Distance to city centre||1.1 km|
|Nearest airport||Durban King Shaka Intl|
|Distance to airport||28.3 km|
|"Friendly staff Comfy beds Beautiful view."||(in 159 reviews)|
|"The swimming pool clean."||(in 31 reviews)|
|"Clean, and spacious rooms."||(in 76 reviews)|
|"Room doors keep locking us out"||(in 39 reviews)|
|"No hot water"||(in 14 reviews)|
|"THE TOWELS WERE NOT CLEAN AND WHITE"||(in 12 reviews)|
Time of year
Show reviews that mention
|beautiful view||in 90 reviews|
|bed was comfy||in 34 reviews|
|close to the beach||in 57 reviews|
|coffee tea sugar||in 11 reviews|
|dirty towels||in 20 reviews|
|durban||in 8 reviews|
|early check||in 24 reviews|
|great location||in 67 reviews|
|hot water||in 28 reviews|
|hotel at best||in 47 reviews|
|huge potential||in 3 reviews|
|room service||in 10 reviews|
|sea view room||in 80 reviews|
|small room||in 165 reviews|
|staff were friendly||in 213 reviews|
|swimming pool||in 43 reviews|
|toilet paper||in 14 reviews|
Hotel reception staff
The restaurant staff are very slow and not attentive.
The food at the restaurant was exceptional The receptionists where very friendly and helpful
The carpet in the room was well vacuumed but needs a wash, everytime we walked bare foot our feet would turn black. The noise when flushing the toilet very disturbing
The cleaning service at the room
- Check-In: no further information, e.g. where the pool is - 50/50 chance to talk to nice staff. Half of them were unfriendly - help at the front desk (except for one staff member who helped us a lot) / they gave us wrong information about the area (sent us in wrong direction, told us about gluten friendly restaurants far away, although their own hotelrestaurant had gluten free pasta) - "luxurious pool" is a joke, very small and only three sun beds ... for a 22 floor hotel / first day we arrived there was a dead pigeon, had to ask for cleaning several times - weird club on the 4th floor that tries to get you sign in for discount on food and spa treatments / by the way they wake you up with a phone call at 8 am in the morning - beach front has no umbrellas or sunbeds - so far not the fault of the hotel. However, they do not offer any umbrellas or sunbeds for rent so you cannot really enjoy a day at the beach, as it is too hot / no shade - expensive laundry service, took a while to find out, how exactly to use the service, as the front desk did not know about it - again, weird hotel organisation - studio hat cuttlery for exactly two people, although you have space for 4 people to eat there...
Replenishments ores and coffee is not done
Location and staff
The room was very small and next to a noisy place housing some noisy machinery.
With a stay at First Group The Palace All-Suite, you'll be centrally located in Durban, within a 5-minute drive of Sahara Stadium Kingsmead and uShaka Marine World. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Durban? This hotel has facilities measuring 1163 square feet (108 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
based on 1,410 reviews
Things to know
- Great view
- Beach nearby
- Great reception
Policies vary by room type and provider.
FAQs when booking at First Group The Palace All-Suite
Where is First Group The Palace All-Suite located?
First Group The Palace All-Suite is located at 211 Marine Parade, 1.1 km from the centre of Durban. Dairy Beach is the closest landmark to First Group The Palace All-Suite.
When is check-in time and check-out time at First Group The Palace All-Suite?
Check-in time is 15:00 and check-out time is 10:00 at First Group The Palace All-Suite.
Does First Group The Palace All-Suite offer free Wi-Fi?
Yes, First Group The Palace All-Suite offers free Wi-Fi.
Does First Group The Palace All-Suite offer free parking?
No, First Group The Palace All-Suite does not offer free parking.
Does First Group The Palace All-Suite offer free airport shuttle service?
No, First Group The Palace All-Suite does not offer free airport shuttle service.
How far is First Group The Palace All-Suite from the airport?
First Group The Palace All-Suite is 9.2 km from Durban Virginia. First Group The Palace All-Suite is 28.3 km from Durban King Shaka Intl.
Can you bring pets to First Group The Palace All-Suite?
No, pets are not allowed at First Group The Palace All-Suite.
Does First Group The Palace All-Suite have a pool?
Yes, First Group The Palace All-Suite has a pool on-site.
Most popular landmarks
- Dairy Beach 241 m
- Durban Funworld 284 m
- South Beach 394 m
- Mini Town 0.8 km
- Exhibition Centre 1 km
- Old Courthouse Museum 1.2 km
|Durban Virginia||9.2 km|
|Durban King Shaka Intl||28.3 km|