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Xelena Hotel & Suites
5 stars

Xelena Hotel & Suites

René Favaloro, 3500 El Calafate, Santa Cruz, Argentina
El Calafate, Argentina
See location+54 114 328 1340Official website
From
S$ 135
Cheapest

rate per night

8.6
Very good
based on 1022 reviews
1,022 reviews
Room type
Provider
Nightly total
Double room
S$ 135
Standard Room
S$ 157
Superior room
S$ 172
37 more Xelena Hotel & Suites deals
37 more Xelena Hotel & Suites deals

Photos of Xelena Hotel & Suites

Overview

Luxury hotel with a full-service spa and a fitness center This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Xelena Hotel & Suites offers 100 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and bidets. This El Calafate hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.
8.6
Very good rating
Based on 1,022 verified guest reviews

Latest deals for Xelena Hotel & Suites

Fri 19-9
Sat 20-9
Deluxe room
bed type unknown
S$ 561
nightly with fees
Double room
bed type unknown
S$ 135
nightly with fees
bed type unknown
S$ 173
nightly with fees
bed type unknown
S$ 358
nightly with fees
Standard Room
bed type unknown
S$ 157
nightly with fees
bed type unknown
S$ 163
nightly with fees
bed type unknown
S$ 163
nightly with fees
Superior room
bed type unknown
S$ 172
nightly with fees
bed type unknown
S$ 243
nightly with fees
bed type unknown
S$ 257
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Xelena Hotel & Suites

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • City view

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna

Things to do

  • Gift shop
  • Casino
  • Board games/puzzles
  • Game room
  • Golf
  • Pool table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Grill
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (free)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of Xelena Hotel & Suites

8.6
Very good
1022 verified ratings
Wonderful
622
Very good
176
Good
91
Okay
37
Fair
33
Mediocre
18
Poor
45

Summary of reviews

Guests say
Guests appreciated the stunning location and views of the lake, as well as the friendly and helpful staff. However, many reviews pointed out that the hotel did not meet the expectations of a 5-star establishment, with issues related to cleanliness, breakfast quality, and value for money. Some guests also mentioned that the amenities were lacking and that the service could be improved.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Cleanliness9 out of 10
Room Size8 out of 10
Breakfast2 out of 10
Value for Price1.5 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Dec 2015
Cons (-) absolutely awful and rude front desk service. the coldest people i encountered the entire trip and overall for a long long time.
7.7
Good
Anonymous, Sept 2015
Pros (+) The indoor-outdoor pool is very cool. The breakfast is pretty good, and you can even order a lunch to go (have to do it the night before) if you're taking a trip that day, which is a very nice feature. You also get a welcome drink when you check in.
Cons (-) For a "deluxe suite" the rooms are average. The location isn't great, but the hotel shuttle is very dependable. If you take the bus from the airport, you'll be one of the last dropped off (and one of the first picked up on your way back). On the plus side, if you're heading to the glacier, you're be one of the last on and first off.

Location

René Favaloro, 3500 El Calafate, Santa Cruz

What's nearby

  • Laguna Nimez2.6 km
  • El Calafate Regional Museum2.8 km
  • Calafate Mountain Park2.8 km
  • Nimez Lagoon2.9 km
  • Glaciarium3 km
  • Isla Solitaria3.8 km
  • Estancia 25 de Mayo3.9 km
  • Walichu Caves8.5 km
  • Los Glaciares National Park65.8 km
  • Estancia Cristina72 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Xelena Hotel & Suites

Low season

High season

Average price (weeknight)

November
November
S$ 441
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Xelena Hotel & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Xelena Hotel & Suites

  • The cheapest price a room at Xelena Hotel & Suites was booked for on KAYAK in the last 2 weeks was S$ 413, while the most expensive was S$ 469.

FAQs when booking at Xelena Hotel & Suites

  • Where is Xelena Hotel & Suites located?

    Xelena Hotel & Suites is located at René Favaloro, 2 km from the centre of El Calafate. Laguna Nimez is the closest landmark to Xelena Hotel & Suites.

  • When is check-in time and check-out time at Xelena Hotel & Suites?

    Check-in time is 15:00 and check-out time is 11:00 at Xelena Hotel & Suites.

  • Does Xelena Hotel & Suites offer free Wi-Fi?

    Yes, Xelena Hotel & Suites offers free Wi-Fi.

  • Does Xelena Hotel & Suites offer free parking?

    Yes, Xelena Hotel & Suites offers free parking.

  • How far is Xelena Hotel & Suites from the airport?

    Xelena Hotel & Suites is 18.6 km from El Calafate. Xelena Hotel & Suites is 148.8 km from Puerto Natales Teniente J. Gallardo.

  • Does Xelena Hotel & Suites have a pool?

    Yes, Xelena Hotel & Suites has a pool on-site.

  • How does KAYAK find such great Xelena Hotel & Suites hotel deals?

    KAYAK scours the web for all room deals available at Xelena Hotel & Suites in El Calafate and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Xelena Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Xelena Hotel & Suites.

See more FAQs

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3-star hotel
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3-star hotel
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4-star hotel
9% cheaper
Hosteria Los Hielos
8.9 Excellent (204 reviews)0.24 kmRestaurant, Bar/Lounge, Room serviceS$ 149+
3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.9
2.0 km
El Calafate
18.5 km

Everything you need to know for your stay in El Calafate

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