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Cons: "I like everything about the flight"

Cons: "Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main."

Cons: "Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight."

Cons: "Booked business to get some needed sleep on the red eye as I'm straight into work today. Babies crying disturbed sleep and bags delayed to boot. Unimpressed."

Pros: "Gate was super close to the lounge."
Cons: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."

Cons: "Understand sometimes out of airlines control but reduce delays"

Pros: "The crew was great and seating an entertainment options were wonderful."
Cons: "Food. Other airlines in Asia have a far better selection of meals."

Cons: "Offer water at least from a bottle free of charge."

Pros: "Smooth flight without event. On time landing. Efficient deplaning."
Cons: "Newer plane. Seats , entertainment, cabin crew."

Pros: "Good service"
Cons: "Old plane, no power chargers, cold during the flight"

Cons: "They took too long for check in. The crew was confused"

Pros: "The crew were polite and very helpful. The service was also good."
Cons: "The leg room in Economy is awful and my seat was very uncomfortable 44C I have long legs and when seats are reclined they encroach on the persons comfort behind. On such a long Haul flight from Perthto Sydney and then onto Singapore and London. Comfort should be a whole lot better. Boarding needs im"

Pros: "Attentive service by flight attendants"

Cons: "Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends"

Pros: "Sydney arrival amazing swift immigration and customs staff polite another step forward Australia"
Cons: "The BREAKFAST wow CHILLED egg and bacon sandwich it may have been delicious in 1956 on an old Viscount but really substandard is an understatement LATE too tight to speed up ie spend more on fuel which increases the stress for me as now we are really close to missing the next leg but praise be - arrival was amazing once we got off the plane see above"

Pros: "I appreciated regular fluids; water and juices being brought around as this was quite a long haul-13hrs. Staff were good, although I would say less"
Cons: "The food was still ho-hum, ordinary. I would have thought exiting Singapore food could have been very tasty, some spice etc."

Pros: "Nothing, airlines are garbage and getting worse"
Cons: "Ever increasing amount of seats in planes (but planes aren't by getting bigger), less legs space.. and prices going up year over year."

Pros: "The reclining seat in Club section was a wonderful experience"
Cons: "British food still lacks taste."

Pros: "The flight was on time"
Cons: "This was an old plane. No electrical outlets. The entertainment system didn’t work. Sure didn’t bend over backwards to make us happy. 1 cup of coffee. I did get a refill but only because I got up and asked someone. I will sure avoid British Airways. We took 3 long flights with them and they were all on that old 747. They need to update."

Pros: "Gate agents good. Same with cabin crew"
Cons: "No AC charging. Legroom in business was tight"

Pros: "Good size seats"
Cons: "The crew were rude and dismissive"

Pros: "Wine fantastic, crew fantastic, comfortable seats in biz on A380. Food selection diabolical"
Cons: "Food was awgul"

Pros: "Nothing"
Cons: "Rude staff, incompetent customer care"

Pros: "The crew was friendly, there was entertainment"
Cons: "Boarding was chaotic, no specific lines, etc."

Pros: "Nothing."
Cons: "Poor legroom with large entertainment boxes taking up valuable space under the seat. Armrests do not lift all the way up - only go 45 degrees which is useless if sitting next to your partner and want some more room!"

Pros: "Good food and service once on flight and again fixed connections before landing"
Cons: "Terrible boarding experience. Rude gate workers and almost two hour delay because of it"

Pros: "Flight was on time. Check in staff, Lounge + lounge staff and Cabin crew were on par with expectations (very good). Disembarking the plane at Heathrow was organised, immigration process (I used the e-gates) was very quick and bags arrived promptly."
Cons: "Many ground staff on hand - but felt overall lack of coordination specifically after security check at the gate, with yet another boarding card check which seemed a bit pointless as boarding cards were checked before gate security as well? Eventually boarding the plane - one lady ended up in the wrong line for upper deck seating (which shows that the numerous boarding card checks they failed to give proper guidance on what line to join)."

Cons: "Took hand luggage at gate and waited an hour to get it at baggage claim"

Pros: "Planes were new or well maintained."
Cons: "Confirmed seat selection does not actually mean confirmed. BA changed our seats without notice and stuck us in the back of the plane. There was no real effort to address the unexpected change. It also took the entirety of the 3 hour flight for the service cart to make it to the back of the plane. This was after a 2 hour delay during which they provided only sporadic updates. Overall, quite a poor experience which would make me hesitate to fly BA again given a choice of comparable airlines."

Pros: "I like that they managed to squeeze the seats in an A380 jumbo jets to make it feel like the space of a domestic carrier plane."
Cons: "Seat is small, no food menu on a 12-hour long haul flight from SIN to London. Only 1 available meal type: bland tasting "sea bass" soaked in tomato sauce. The air crew spent most of their time sitting in the back - zero effort in service - not once did they make rounds with cups of water/juice. In between meals, I request for some snacks and they said they don't carry any snacks at all - onboard a 12-hour long flight. I asked to BUY some Malteser chocolate and pringles, and the air crew exclaim "ohhhh but it's on the upper deck, I would have to climb up to get some." Here how about some bread rolls and butter. They offered me stale bread from the previous meal. I am their One World Partners SAPPHIRE Member. I shudder to think how they would treat their standard economy class passengers."

Pros: "Flight arrived early"
Cons: "Movie selection not that great"

Pros: "The welcome drinks and hot towels (premium economy) are good. As is the drinks trolley before meals. The seats are just OK"
Cons: "Major gripe is seat allocation we had several issues but the worst was being issued with a boarding pass and seats from London to Sydney only to have them changed to inferior seats at Singapore with the ultimatum "sit in the new seats or get off the plane". Excellent for customer relations, we won't be traveling BA again"

Pros: "Service is great"

Pros: "Clean only immediately after boarding."
Cons: "1) Toilets too small 2) Toilets after first use by passengers, was not cleansed and toilet supplies like seat covers, etc not replenished 3) Not even enough toilets around."

Cons: "Changan T1 is awful. BA god poor. Otherwise fight to time and uneventful. Passenger cabin in 777s feels squashed. Toilets barely cope."

Pros: "Clean, not crowded, and the crew was friendly."
Cons: "In economy class food was only available for purchase, although it was dinner time. Boarding was a little late."

Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."

Pros: "the seats on this plane were more comfortable and the crew was friendly, even though there were some irate customers."
Cons: "We boarded late, sat on the plane for more than 2 hours (it was uncomfortably warm) and were told we then had to switch planes due to a mechanical problem. I understand this happens, but for the inconvenience BA should give some sort of compensation. After the long wait we were starving, but they ran out of all of the food choices. We were scheduled to arrive at 16:30 but ended up arriving after 22:00. this wasted our first night of our vacation in Rome. There was one passenger in particular who was yelling, swearing and causing a scene because of the flight delay. His rude behavior was rewarded with an upgrade to first class. The message this sends to your passsengers is that we should all be loud and obnoxious when problems arise. I was not impressed with my first experience with BA."

Pros: "We did not go to Madrid due to BA's IT problems. Could not find an alternative flight."

Pros: "Overall good service"

Pros: "Organized boarding and the flight was right on time. Crew was very professional and attentive. Ground crew was very accommodating and we were a party of 5 and was able to sit us all together."
Cons: "Unable to sign in and get boarding passes ahead of time through the british airlines web site."

Pros: "the crew and pilot were particularly nice and informative"

Pros: "exelant crew ans service"
Cons: "overprice for extra bag"

Pros: "Early departure (relatively small plane) and early arrival. Boarding and departures relatively quick given small plane size. Service was good. Overhead bins were spacious. Plane was relatively new and fairly high-tech. Food was good and selection was great. Cabin crew went out of their way to accommodate our requests."
Cons: "The Dreamliner is quite a noisy and warm plane. Also, cabin crew aren't very specific with meals (e.g. chicken or beef rather than chicken with rice or beef with potatoes). Snack between meals chargeable. Some trouble with the on board entertainment system that was resolved early on. Stroller arrived fairly late."

Cons: "Huge delay!!!!!"

Cons: "20 min delay. Old plane"

Pros: "Flight exactly on time, and crew were helpful without being intrusive."
Cons: "Cannot get on with the layout of BA business class - there is not sufficient room for me to lie flat (I'm only 6'4), the person next to you is uncomfortably intimate in the face-to-face layout, and there's no way to get out of a non-aisle seat without disturbing the person next to you."

Cons: "Small selection of movies"

Pros: "Almost everything"
Cons: "Airplane traffic in jfk"